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Brand Measurement
Workshop
with Josh Braaten
How to measure your brand as easily as you
measure your website.
Thanks from
Josh Braaten
(@JLBraaten)
• Senior Marketing Director at
Leadpages & Branding Expert
• 2013 US Search Award Winner
for Best In-House Search Team
• Paradoxical love for both
branding and performance
marketing worlds
• CEO and Co-Founder of
BrandishInsights.com
Is This for You?
Avinash
Kaushik “If you want to have life-altering
gains, those won’t happen because
you have improved one page on
your site. Life would be good if
customers were that easily
convinced! You need bigger
changes to get bigger results.”
- Avinash Kaushik, Google
You’re in the Right Place If...
You Value Greatness
Get busy living or get busy dying.
You Measure Things
If it can’t be measured, it can’t be improved.
You Love Customers
The customer is always right. Seriously.
You’re in the Wrong Place If...
You’re Traditional
If it ain’t broke don’t fix it.
Measurement Skeptic
Brands can’t be measured...
You’re Comfortable
Who needs more customers?
Feel Free to Leave if We’re
Not on the Same Page
(The Rest of You, Let’s Get
Our Measurement On…)
How This Will Work
45 Minutes of Bright Ideas
We’ll Cover a Lot
Theory, strategy, operations, tactics, tools… all of it.
Workshop Agenda:
The History of Brands
Brand Metrics
New Technologies
Brand Measurement Tools
Got Questions?
Hit up @BrandishInsight on Twitter with #brandworkshop. We’ll connect.
Stick Around for a Deal
(Or Skip Ahead to the End, I Suppose?)
The History of Brands
Branding Started With the Egyptians
Roman Glassmakers Left Their Mark, Too
Brand
Origin:
Brand stems from a Norse
word, brandr, that meant
‘burning’ or ‘a piece of
smoldering wood’ circa 950.
By ~1400, “to brand” means to
mark or cauterize through
burning, often with criminals.
“In place of thoughts
people have impulses,
habits, and emotions.”
-Edward Bernays
(Author of Propaganda
& nephew of Sigmund Freud)
Radio & TV Trigger Advertising Golden Age
“Mr. Jobs convinced followers at the company and
agency to join the Macintosh cult and believe in the
power of ‘1984.’”
AdAge
Ten Years After Apple's '1984':
The Commercial and Product That Changed Advertising
Apple and Modern-Day Branding
Apple Launched a Generation of Brand Marketers
Seth Godin
“Making promises and keeping
them is a great way to build a
brand.”
- Seth Godin
Today’s Brands Stop at Nothing
What Should Today’s
Brands Measure if They
Want to Grow?
Brand Metrics
The Advertising Golden Age
Brand Metrics
Brand Metrics
Brand Metrics
Brand Metrics
We Love
Awareness
What it measures:
Who knows you exist?
How it’s calculated:
The percentage of
consumers in your market
that know your brand exist
when surveyed in an aided
awareness study
(Scale: 0 to 100)
Frequency
What it measures:
Are you top-of-mind?
How it’s calculated:
Of people that are aware of
your brand, how frequently
do they come across your
brand?
(Scale: 0 to 100)
Familiarity
What it measures:
Brand perceptions
How it’s calculated:
Of the people that are
aware of your brand, how
familiar do they report to be
about your brand?
(Scale: 0 to 100)
Favorability
What it measures:
Brand experiences
How it’s calculated:
NPS-style calculation where
detractors are subtracted
from supports to create a
net score.
(Scale: -100 to 100)
Preference
What it measures:
Brand experiences
How it’s calculated:
Of the different brands
available, what percent of
people prefer a particular
brand?
(Scale: 0 to 100)
Demand
What it measures:
Your brand’s market share
How it’s calculated:
Of the people that are
aware of your brand, how
many of them indicate they
have purchased from your
brand in the last month?
(Scale: 0 to 100)
New Technologies
Google Trends Shows Search Demand
Google AdWords Forecasts Search Demand
Keyhole Summarizes the Social Web
Buzzsumo Tracks Content at a Granular Level
Hootsuite Provides Brand Monitoring
Brandwatch Shows “Second-Level” Insights
Sysmosos Tracks Historical Data
Crimson Hexagon Adds Machine Learning
Brand Monitoring &
Social Listening
≠
Brand Measurement
What Tools Exist to Measure the
Metrics Needed to Improve?
Brand Metrics
We Love
Brand Measurement Tools
Google Brand Lift Surveys
The World’s 1st Brand
Analytics Platform
Introducing:
How It Works
(In three easy steps)
1) We Tap Into Consumers at Scale
2) Employ Classic Market Research Methods
3) We Simplify Them Using Technology
Top Secret: Beta Screenshot
Get Your Brand Profile:
$5,000
Calculate your scores for Awareness, Frequency,
Familiarity, Favorability, Preference and Demand
Determine your brand’s type among 48 unique
options, each with its own strengths and challenges
Gain peace of mind that your marketing and
advertising efforts are in line with what you need
Visit BrandishInsights.com/workshop and save $500!
What You Get
Measure Your Brand
See Vivid Consumer Insights
Adjust Entire Marketing Strategies
Achieve Brilliant Branding Results
Craig Key
“Reports are looking sweet my
dude. That table is exactly what I
was hoping to see! Thank you!
Very useful stuff in there. Excited
to see the rest all compiled.”
- Craig Key, VP of Marketing
Bite Squad
Simple. Cost-Effective.
Positively-Brilliant Insights.
Got Questions?
Hit up @BrandishInsight on Twitter with #brandworkshop. We’ll connect.
Avinash
Kaushik “If you want to have life-altering
gains, those won’t happen because
you have improved one page on
your site. Life would be good if
customers were that easily
convinced! You need bigger
changes to get bigger results.”
- Avinash Kaushik, Google
Get Your Brand Profile:
$5,000
Calculate your scores for Awareness, Frequency,
Familiarity, Favorability, Preference and Demand
Determine your brand’s type among 48 unique
options, each with its own strengths and challenges
Gain peace of mind that your marketing and
advertising efforts are in line with what you need
Visit BrandishInsights.com/workshop and save $500!
Thank You &
Stay Brilliant
Visit BrandishInsights.com/workshop and save $150!

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A Brand Measurement Workshop for Marketing Pioneers