Delivered @ the Office 365 Summit in Sydney Enterprise Social enables new scenarios allowing companies to transform their business by becoming more innovative and agile. Microsoft has made significant investments in Enterprise Social in Office 365, SharePoint 2013 and with the acquisition of Yammer. In this session we discuss & demonstrate: our Social vision and how MSFT is uniquely positioned; the latest product roadmap with Yammer, Office 365 and SharePoint; and successful steps in a Social journey.

1. Jennifer L. Stevenson
Business Productivity Architect
Microsoft Enterprise Services

2. Embrace Social to
drive Business results
Creating new
experiences to help
people get things
done
Transform your
Business

3. Business Value

6. Rise of the powerful consumer is driving business transformation
people around the
globe have a social
networking account
Inside your business employees
want to harness information,
, and work
together in new ways
of companies
are deploying at least
one social software tool
Always on —
Consumers
use an average of
devices every day
Outside your business
have
more information and want to
in new ways
of online
consumers expect a
response within one
hour via social media
Millennials will make
up
of the American
workforce by 2025
Employees need to
and across
the firewall to partners and
customers
Companies with >1000
employees average more data
than the US Library of Congress

7. Four scenarios from our most successful customers
Give your people a voice
and encourage them to
make a difference
Get more done by
connecting employees,
customers, and partners
Allow your employees to
be more responsive and
increase the speed of
business
Innovate and adapt
in a world of constantly
changing business
needs
https://www.yammer.com/customers/

8. Employees at all levels
share their ideas via the
company newsfeed
making them feel more
engaged and connected
to the overall vision.
The top initiative
of the company’s new
CEO is to drive
employee retention by
giving every employee a
voice.
Companies with
see:
She engages employees
in a two way
conversation about
company culture via a
group conversation and
by creating a poll.

9. The team uses
newsfeeds to stay in
sync, reducing email
traffic and making it
easier for people to
know where things
stand.
They use a team site,
conference calls, and IM
to manage the project
and collaboratively edit
documents in the cloud.
A cross-functional
project team is
managing a world-wide
product launch.
Organizations
and companies with
see a
by
McKinsey, The Social Economy, July 2012

10. Time spent searching for
company information is
using
Executives are able to
get real-time feedback
from employees on
important
announcements and
initiatives quickly make
changes.
Employees use Yammer
embedded into their
SharePoint intranet to
have vibrant discussions
on important topics.
A company wants to
ensure its employees
have a place to find up-
to-date information on
the company.
McKinsey, The Social Economy, July 2012

11. Using a newsfeed, they
quickly iterate on the
original concept,
incorporating new data
quickly and decreasing
time to market.
They use CRM to find
the appropriate
customers and partners
and invite them into an
external network
to gather feedback.
The company is
developing a new
product and needs to
work with a variety of
external stakeholders.
engage
& energize the
organization through
ongoing communication
and involvement.
McKinsey Global Survey: What Successful
Transformations Share, 2010

12. Attract, engage, and retain
your employees with a
social intranet.
Respond rapidly with social
productivity tools that
promote working as a
network
Adapt, innovate, and win
with social business
processes
Connect, collaborate, and
share with social
productivity tools.

13. Enterprise Social
Roadmap

14. New experiences that combine social, collaboration, email, and
Unified Communications
Enterprise-class platform for security, management, and
compliance
Transforming businesses by connecting employees, partners, and customers
Pervasive social layer connecting people, content, and business
data

15. Building a complete vision for Enterprise Social

16. Enterprise Social Integration Roadmap

17. https://www.yammer.com/about/pricing
Yammer NOW AVAILABLE as part of Office 365

18. Transform your business with Enterprise Social from Microsoft

20. Get Engaged

21. Your organization can
explain how ESN helps
them do their job better
Executives and key
contributors are
committed to driving
adoption and show it by
participating
The right sources of
business data are
connected to your
Enterprise Social solution
A proactive, analytics-
based approach is
applied to driving value

22. Legitimacy
Leadership, usage policy, endorsement, license to explore and contribute
Guided self-discovery
Provide people with the conditions to find the value out for themselves
Success sharing
Create a virtuous circle
Walk before you can run
Don’t expect miracles overnight

23. The Social Organization: How to Use Social Media
Gartner Research

26. Thank You!
Jennifer L. Stevenson
Business Productivity Architect
Microsoft Enterprise Services
@jlstvnsn

28. Appendix

29. Sites, Blogs & Twitter
Welcome To Your Social Journey | Enterprise Social Customer Success | The Rise Of Enterprise Social
Networks | Yammer Success Center Discover SharePoint
Yammer SharePoint blog @Yammer @SharePoint @Office365
Press
How Microsoft got its own employees to use Yammer
Microsoft Creates ‘Yammer North’ in Redmond to Learn New Software Tricks
Yammer Accelerates Momentum Following Microsoft Acquisition
The Yammer journey so far at NAB
Research
Bring your own service: Employees want social tools at work, despite company restrictions
Evolution of the networked enterprise: McKinsey Global Survey results
Yammer’s 2013 Business Value Survey Results

30. Yammer Plans & Pricing
Basic vs. Enterprise Network features
Enterprise IT
Security, Deployment, Voluntary Adoption, Product Development, Yammer Platform, Support Services
Administration & Integrations
Admin guide, Security Information, Directory Sync, Single Sign-On, Yammer Embed, Data Export, etc.
SharePoint integration
Make Yammer your default social network in Office 365
Yammer App for SharePoint Set up the Yammer App for SharePoint
Integrate Yammer with on-premises SharePoint 2013 environments (white paper)