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Goals

Retain
Use current devices to full potential
Realize importance of their click
Get customer commited before they hit the couch
LANDSCAPE
TARGET
MESSAGE
OPPORTUNITY
CHANNELS
Landscape                                             instant video




                             .com
brand objectives/vision

                          You know...
                          the quality
                          reliability
                          service
                          consistency




LANDSCAPE
LANDSCAPE    TARGET   MESSAGE       OPPORTUNITY   CHANNELS
Landscape                                         instant video




                          Instant
        Premeditated Leisure
              • Pay per view service
              • Streams movies to your TV
              • Big variety
              • Maximum quality




LANDSCAPE
LANDSCAPE   TARGET   MESSAGE    OPPORTUNITY   CHANNELS
Landscape                                          instant video


            Begin with the end in mind




 BOX                                           COMPUTER


                      SMART TV

LANDSCAPE
LANDSCAPE    TARGET   MESSAGE    OPPORTUNITY   CHANNELS
Landscape                                            instant video


Competition/Threats/Direct


                     hulu                  Cable
                                           Provider
Subscription         YouTube for         Couch surfing
based                sitcoms
Click abusers        Contemporary        Leisurely Clickers
                     clickers



LANDSCAPE
LANDSCAPE   TARGET    MESSAGE      OPPORTUNITY   CHANNELS
Landscape                                           instant video


In-direct Competition/Threats

Zappos                Thrillist        Gatorade
Digital delivery    Current & Fun      Simple message
Stays personal in a Offbeat tone       Hide the gritty
big space           Encourage          details
                    offline behavior   Aid to reach
                                       potential




LANDSCAPE
LANDSCAPE    TARGET     MESSAGE   OPPORTUNITY   CHANNELS
Target                                                     instant video



Methods of research
PEW & Nielsen Research                              Published reports


Click Streams/Browser history             30% borrowed 70% stolen


How the target grew up                     Survey of M/F informants


Desktop / Mobile home screen              Screen shots and hiearchy

Quantcast                                     Not definitve answers




 LANDSCAPE       TARGET     MESSAGE   OPPORTUNITY     CHANNELS
Target                                                                  instant video



Nuts & Bolts

                  30 - 50
                  Value friends* over critics
                  Tech friendly but not tech savvy
                  Have a smart TV or compatible box
                  Middle to late adopters
                  Intake exceeds output
                  Currently waiting to buy movies
                 *Friend - digitally speaking, is someone you follow or have a high
                 click relationship with



LANDSCAPE      TARGET      MESSAGE          OPPORTUNITY           CHANNELS
Target                                                                    instant video



Habits/online behavior


Digital Errands           Personal News                Catch a quick break
• Productive clicks       • Front page stories         • Enjoy the dumb videos
• Enhances their          • Facebook feed              • Simple app games
  offline life            • Trusted sites for big      • Reading useless knowledge
• Planning                information                  • Staying sane
• Research                •staying informed
• Staying organized




 LANDSCAPE            TARGET      MESSAGE           OPPORTUNITY      CHANNELS
Target                                                          instant video


Their Devices

               Home base                  Trusted Space/comfort
COMPUTER




               Can’t live without         Where big moments
               Preferred method           take place
               of online transportation
MOBILE PHONE




               Utility                    Haven’t reached the
               Support system             potential
               Not a lifeline


               Permanent location         Winding down tool
TELEVISION




               Living room revolves       White noise
               around it                  Consistent


  LANDSCAPE       TARGET      MESSAGE     OPPORTUNITY    CHANNELS
Target                                                                         instant video



Click Stream
               HOMEPAGE / top stories / weather
               FACEBOOK / most recent / like / photos / Hawiian vacation
               GMAIL / inbox / reply all / re: baby shower
         Z     ZAPPOS / featured / sale / boots

               NEWS / most popular / ‘lady gaga’s grammy outfit
               WIKIPEDIA / search / justin bieber
               NY TIMES / world news / obama
               ESPN / Leaderboard / Scores /
               YOUTUBE / most popular / funny
               PEOPLE / Who wore it best / vote / JLo
               CHEAPOAIR / search / roundtrip / CHI to LAX




LANDSCAPE      TARGET             MESSAGE                OPPORTUNITY       CHANNELS
Message                                             instant video


Meaningful Clicks

Ordinary Clicks                           Powerful Clicks


Angry Birds       ‘Like’ button         Booking a flight
iTunes            Follow                Casting a vote
Send a text       RSVP                  Transfer of funds
Search            Allowing permission




LANDSCAPE     TARGET   MESSAGE    OPPORTUNITY   CHANNELS
Message                                          instant video




            The click goes further
             with Amazon Instant.




LANDSCAPE   TARGET   MESSAGE   OPPORTUNITY   CHANNELS
Message                                                    instant video




          Click and your set.
          • To watch any content (over 7,000 titles)
          • Maximum quality possible (whatever
            connection speed you have)
          • It’s yours (in your library)
          • Amazon takes care of the dirty work




LANDSCAPE      TARGET    MESSAGE      OPPORTUNITY      CHANNELS
Message                                                    instant video



 By clicking you are also saying:



IDENTITY                  PLANNING                POTENTIAL
• support/vote            • locked in            • unleash
• personal                • set plans            • wow factor
• a blessing              • begin                • transport
• fingerprint             • look forward to




LANDSCAPE        TARGET    MESSAGE      OPPORTUNITY   CHANNELS
Opportunity                                            instant video




              472.2               Clicks per day
                                  The average person makes

      Maximize each one

      Find the best way to transform one click into
      something meaningful for the target

      Move them towards something that is either
      productive or highlights simplicity


LANDSCAPE     TARGET   MESSAGE     OPPORTUNITY
                                   OPPORTUNITY     CHANNELS
Opportunity                                          instant video


Best way to use digital in the target’s life

For amazon to best use digital
show where the right click can take you

                 Make it count
                 Simple but powerful
                 Best use of time




 LANDSCAPE    TARGET    MESSAGE    OPPORTUNITY
                                   OPPORTUNITY   CHANNELS
Channels                                          instant video

Connect through these vehicles

HIGH
            Email                     Search
            Social              A     Affiliate
LOW

            Mobile                    Apps/Micro
LANDSCAPE    TARGET   MESSAGE    OPPORTUNITY   CHANNELS
                                               CHANNELS
Channels                                                           instant video


What the click means on paid channels


Affiliate                  Banner/SEO                 Mobile

To show authority and   Informative                   A place to explore but
give reassurance                                      not engage
                        Direct to the store
                                                      Bit size consuming.
                                                      Reference/Utility

Gain rapport            Don’t waste their             Show me something
                        time                          new




 LANDSCAPE        TARGET     MESSAGE          OPPORTUNITY     CHANNELS
                                                              CHANNELS
Channels                                                          instant video


What the click means on owned channels

Social                    Website                  Apps/Mobile Site
Trust factor             Purchase minded           Utility
Listen to others to make Have in mind what they    Looking at Amazon away
                         want to watch             from their home base
a good decision                                    but not purchasing
                         The cash register



New to the scene          Give more direction to   Adding to a wishlist
Show where it can take    on-demand
you



 LANDSCAPE       TARGET       MESSAGE       OPPORTUNITY      CHANNELS
                                                             CHANNELS
Thought Starters
Channels


   If you had one click where would you put it?
   How powerful can one click be?
   What potential of their devices can be unleashed?

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Team Amazon Final

  • 2. Goals Retain Use current devices to full potential Realize importance of their click Get customer commited before they hit the couch
  • 4. Landscape instant video .com brand objectives/vision You know... the quality reliability service consistency LANDSCAPE LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 5. Landscape instant video Instant Premeditated Leisure • Pay per view service • Streams movies to your TV • Big variety • Maximum quality LANDSCAPE LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 6. Landscape instant video Begin with the end in mind BOX COMPUTER SMART TV LANDSCAPE LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 7. Landscape instant video Competition/Threats/Direct hulu Cable Provider Subscription YouTube for Couch surfing based sitcoms Click abusers Contemporary Leisurely Clickers clickers LANDSCAPE LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 8. Landscape instant video In-direct Competition/Threats Zappos Thrillist Gatorade Digital delivery Current & Fun Simple message Stays personal in a Offbeat tone Hide the gritty big space Encourage details offline behavior Aid to reach potential LANDSCAPE LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 9. Target instant video Methods of research PEW & Nielsen Research Published reports Click Streams/Browser history 30% borrowed 70% stolen How the target grew up Survey of M/F informants Desktop / Mobile home screen Screen shots and hiearchy Quantcast Not definitve answers LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 10. Target instant video Nuts & Bolts 30 - 50 Value friends* over critics Tech friendly but not tech savvy Have a smart TV or compatible box Middle to late adopters Intake exceeds output Currently waiting to buy movies *Friend - digitally speaking, is someone you follow or have a high click relationship with LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 11. Target instant video Habits/online behavior Digital Errands Personal News Catch a quick break • Productive clicks • Front page stories • Enjoy the dumb videos • Enhances their • Facebook feed • Simple app games offline life • Trusted sites for big • Reading useless knowledge • Planning information • Staying sane • Research •staying informed • Staying organized LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 12. Target instant video Their Devices Home base Trusted Space/comfort COMPUTER Can’t live without Where big moments Preferred method take place of online transportation MOBILE PHONE Utility Haven’t reached the Support system potential Not a lifeline Permanent location Winding down tool TELEVISION Living room revolves White noise around it Consistent LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 13. Target instant video Click Stream HOMEPAGE / top stories / weather FACEBOOK / most recent / like / photos / Hawiian vacation GMAIL / inbox / reply all / re: baby shower Z ZAPPOS / featured / sale / boots NEWS / most popular / ‘lady gaga’s grammy outfit WIKIPEDIA / search / justin bieber NY TIMES / world news / obama ESPN / Leaderboard / Scores / YOUTUBE / most popular / funny PEOPLE / Who wore it best / vote / JLo CHEAPOAIR / search / roundtrip / CHI to LAX LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 14. Message instant video Meaningful Clicks Ordinary Clicks Powerful Clicks Angry Birds ‘Like’ button Booking a flight iTunes Follow Casting a vote Send a text RSVP Transfer of funds Search Allowing permission LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 15. Message instant video The click goes further with Amazon Instant. LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 16. Message instant video Click and your set. • To watch any content (over 7,000 titles) • Maximum quality possible (whatever connection speed you have) • It’s yours (in your library) • Amazon takes care of the dirty work LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 17. Message instant video By clicking you are also saying: IDENTITY PLANNING POTENTIAL • support/vote • locked in • unleash • personal • set plans • wow factor • a blessing • begin • transport • fingerprint • look forward to LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS
  • 18. Opportunity instant video 472.2 Clicks per day The average person makes Maximize each one Find the best way to transform one click into something meaningful for the target Move them towards something that is either productive or highlights simplicity LANDSCAPE TARGET MESSAGE OPPORTUNITY OPPORTUNITY CHANNELS
  • 19. Opportunity instant video Best way to use digital in the target’s life For amazon to best use digital show where the right click can take you Make it count Simple but powerful Best use of time LANDSCAPE TARGET MESSAGE OPPORTUNITY OPPORTUNITY CHANNELS
  • 20. Channels instant video Connect through these vehicles HIGH Email Search Social A Affiliate LOW Mobile Apps/Micro LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS CHANNELS
  • 21. Channels instant video What the click means on paid channels Affiliate Banner/SEO Mobile To show authority and Informative A place to explore but give reassurance not engage Direct to the store Bit size consuming. Reference/Utility Gain rapport Don’t waste their Show me something time new LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS CHANNELS
  • 22. Channels instant video What the click means on owned channels Social Website Apps/Mobile Site Trust factor Purchase minded Utility Listen to others to make Have in mind what they Looking at Amazon away want to watch from their home base a good decision but not purchasing The cash register New to the scene Give more direction to Adding to a wishlist Show where it can take on-demand you LANDSCAPE TARGET MESSAGE OPPORTUNITY CHANNELS CHANNELS
  • 23. Thought Starters Channels If you had one click where would you put it? How powerful can one click be? What potential of their devices can be unleashed?