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ECM in State and Local Government
1. ECM and State and Local Government Key Trends and Business Drivers John Mancini President, AIIM
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3. The only roadmap for competency in Electronic Records Management (ERM) and Enterprise Content Management (ECM) On-line and Private courses available www.aiim.org/training
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6. What is the most significant business driver for your organization? State and local organizations only, N=158
7. Please rate your overall effectiveness in managing electronic information… State and local organizations only, N=158
8. How would you best characterize your organization’s experience with DM and RM? State and local organizations only, N=158
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10. Likely process and application interests over next 12 months… State and local organizations only, N=158
11. On average, the percentage of time I spend on e-mail related activity is… State and local organizations only, N=158
12. Had to turn over e-mail in response to a legal investigation… State and local organizations only, N=158
13. Where are you in implementing an e-mail strategy? State and local organizations only, N=158
14. How do you archive e-mail? State and local organizations only, N=158
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16. How important is hard dollar cost justification? State and local organizations only, N=158
17. What is the most challenging aspect of DM and RM? State and local organizations only, N=158
19. To whom does the staff responsible for ERM report? State and local organizations only, N=158
20. Please rate ERM competence of IT staff… State and local organizations only, N=158
21. Please rate ERM awareness of executive staff… State and local organizations only, N=158
22. Please rate IT competence of RM staff… State and local organizations only, N=158
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24. PUBLIC SECTOR: How does the effectiveness of your organization compare to your peers? (% “more effective” or “much more effective”) # of organizations viewing themselves as effective = 2.3X more in strategic sample AIIM State of Industry survey