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Kotter And The Iceberg

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Kotter And The Iceberg

  1. 1. Our Iceberg is Melting Presented by: Lauren Lek Matt Boyne Jenith Mishne Chad Swaney Wednesday, November 7, 2007 1
  2. 2. Wednesday, November 7, 2007 2
  3. 3. Why the Fable? Symbolic Discuss with Others Find Other Tools Use the story as a communication tool Act in Concert with Others Takes the “me and you” out of organizational politics Wednesday, November 7, 2007 3
  4. 4. Wednesday, November 7, 2007 4
  5. 5. 8-Step Change Process SET THE STAGE Step1: Create a Sense of Urgency. Wednesday, November 7, 2007 5
  6. 6. 8-Step Change Process SET THE STAGE Step 2: Pull Together the Guiding Team. 6 Wednesday, November 7, 2007 6
  7. 7. 8-Step Change Process Decide What to Do Step 3: Develop the Change Vision and Strategy. 7 Wednesday, November 7, 2007 7
  8. 8. 8-Step Change Process Make it Happen Step 4: Communicate for Understanding and Buy-In. 8 Wednesday, November 7, 2007 8
  9. 9. 8-Step Change Process Make it Happen Step 5: Empower Others to Act. 9 Wednesday, November 7, 2007 9
  10. 10. 8-Step Change Process Make it Happen Step 6: Produce Short-term Wins 10 Wednesday, November 7, 2007 10
  11. 11. 8-Step Change Process Make it Happen Step 7: Don’t Let Up. 11 Wednesday, November 7, 2007 11
  12. 12. 8-Step Change Process Make it Stick Step 8: Create a New Culture. 12 Wednesday, November 7, 2007 12
  13. 13. Questions to Ponder • What are the icebergs in your organization? • What are some of the challenges of initiating change? • How does storytelling (i.e. fable) allow you to have the conversations you need to launch change? Wednesday, November 7, 2007 13
  14. 14. History Organizational Psychology Lewin’s Force Field Theory - Freezing and Unfreezing (Robbins, 2003) Schein’s (2004) work on “disequilibrium” as a tool for cultural adjustment Kotter realized the data supported cultural change and not just surface change Wednesday, November 7, 2007 14
  15. 15. References • Kotter, J.P & Rathgeber, H (2005). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. New York: St. Martin’s Press • Kotter, J.P.(1995, March-April).Leading change: Why transformation efforts fail, Harvard Business Review, 59-67. • Robbins, S.P. (2003). Organizational behavior (10th ed). Upper Saddle River, NJ: Pearson Education. • Schein, E.H. (2004). Organizational culture and leadership (3rd ed). San Francisco: Jossey-Bass Publishers. Wednesday, November 7, 2007 15

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