1. © BestWork DATA, LLC 2013 All Rights Reserved
Applying DATA to Improving the
Vistage Client Experience
Wednesday, July 17, 2013

2. © BestWork DATA, LLC 2013 All Rights Reserved
Objectives
1.Improve Chairʼs facilitation of group
2.Improve groupʼs interaction, ensuring each memberʼs engagement
3.Improve Chairʼs insight for one-on-ones
4.Provide Chair with insight into memberʼs role as CEO
5.Provide DATA for long term analytics
6.Use DATA to build connective architecture of the Vistage process
Wednesday, July 17, 2013

3. © BestWork DATA, LLC 2013 All Rights Reserved
Vistage Model
Member
Vistage
Chair
Vistage Group
Member’s
Company
Wednesday, July 17, 2013

4. © BestWork DATA, LLC 2013 All Rights Reserved
FOCUSED ON
NOW
2 4 5 FOCUSED ON
FUTURE
SLOWER
INFORMATION
PROCESSING
2 4 5
QUICK
INFORMATION
PROCESSING
SEEKS CHANGE 5 3 2 1 CONVENTIONAL
INDIRECT 3 7 1 DIRECT
MAKES
EXCEPTIONS 5 3 2 1 FOLLOWS RULES
PROCEDURES
LITTLE OR NO
PLANNING 3 1 1 6 DETAILED
PLANNING
LOW NEED FOR
DETAILS 3 1 1 6 HIGH NEED FOR
DETAILS
PATIENT 3 3 2 1 2 URGENT
INDIVIDUAL
EFFORT 8 3 COLLABORATIVE
EFFORT
QUIET
IMPERSONAL 3 1 2 4 1 OUTGOING
FRIENDLY
Vistage Group
Understand Topology of Group
Wednesday, July 17, 2013

5. © BestWork DATA, LLC 2013 All Rights Reserved
FOCUSED ON
NOW
2 4 5 FOCUSED ON
FUTURE
SLOWER
INFORMATION
PROCESSING
2 4 5
QUICK
INFORMATION
PROCESSING
SEEKS CHANGE 5 3 2 1 CONVENTIONAL
INDIRECT 3 7 1 DIRECT
MAKES
EXCEPTIONS 5 3 2 1 FOLLOWS RULES
PROCEDURES
LITTLE OR NO
PLANNING 3 1 1 6 DETAILED
PLANNING
LOW NEED FOR
DETAILS 3 1 1 6 HIGH NEED FOR
DETAILS
PATIENT 3 3 2 1 2 URGENT
INDIVIDUAL
EFFORT 8 3 COLLABORATIVE
EFFORT
QUIET
IMPERSONAL 3 1 2 4 1 OUTGOING
FRIENDLY
Vistage Group
Understand Topology of Group
Serve the differences
more effectively.
Wednesday, July 17, 2013

6. © BestWork DATA, LLC 2013 All Rights Reserved
FOCUSED ON
NOW
2 4 5* FOCUSED ON
FUTURE
SLOWER
INFORMATION
PROCESSING
2 4 5*
QUICK
INFORMATION
PROCESSING
SEEKS CHANGE 5 3 2* 1 CONVENTIONAL
INDIRECT 3* 7 1 DIRECT
MAKES
EXCEPTIONS 5 3 2* 1 FOLLOWS RULES
PROCEDURES
LITTLE OR NO
PLANNING 3 1* 1 6 DETAILED
PLANNING
LOW NEED FOR
DETAILS 3 1* 1 6 HIGH NEED FOR
DETAILS
PATIENT 3 3* 2 1 2 URGENT
INDIVIDUAL
EFFORT 8* 3 COLLABORATIVE
EFFORT
QUIET
IMPERSONAL 3* 1 2 4 1 OUTGOING
FRIENDLY
Vistage Group w/ Chair*
Understand Chair’s Points of
Interaction with Group
Wednesday, July 17, 2013

7. © BestWork DATA, LLC 2013 All Rights Reserved
FOCUSED ON
NOW
2 4 5* FOCUSED ON
FUTURE
SLOWER
INFORMATION
PROCESSING
2 4 5*
QUICK
INFORMATION
PROCESSING
SEEKS CHANGE 5 3 2* 1 CONVENTIONAL
INDIRECT 3* 7 1 DIRECT
MAKES
EXCEPTIONS 5 3 2* 1 FOLLOWS RULES
PROCEDURES
LITTLE OR NO
PLANNING 3 1* 1 6 DETAILED
PLANNING
LOW NEED FOR
DETAILS 3 1* 1 6 HIGH NEED FOR
DETAILS
PATIENT 3 3* 2 1 2 URGENT
INDIVIDUAL
EFFORT 8* 3 COLLABORATIVE
EFFORT
QUIET
IMPERSONAL 3* 1 2 4 1 OUTGOING
FRIENDLY
Vistage Group w/ Chair*
Understand Chair’s Points of
Interaction with Group
EasyHarder
HarderEasy
Wednesday, July 17, 2013

8. © BestWork DATA, LLC 2013 All Rights Reserved
Vistage
Chair
Vistage
Member
Vistage
Member
Vistage
Member
Vistage
Member
Member Interaction
Vistage
Member
Vistage
Member
Vistage
Member
Vistage
Member
Vistage
Member
Strengths
Chart
Understand Unique Aspects of
Interaction with Each Member
Wednesday, July 17, 2013

9. © BestWork DATA, LLC 2013 All Rights Reserved
Vistage
Chair
Vistage DATA Model - One-on-Ones
Vistage
Member
Vistage
Member
Coaching
Guide
Understand Key Points for One-on-Ones
Wednesday, July 17, 2013

10. © BestWork DATA, LLC 2013 All Rights Reserved
Vistage
Chair
Vistage
Member
Vistage
Member
Vistage
Member
Vistage
Member
Vistage DATA Model - Member Interaction
Vistage
Member
Vistage
Member
Vistage
Member
Vistage
Member
Vistage
Member
Team
Strengths
Member
Interaction
Facilitation
Understand Each Member’s Contribution
Interaction with the Group
Wednesday, July 17, 2013

11. © BestWork DATA, LLC 2013 All Rights Reserved
Vistage
Member
Management
Strengths
Manager’s
Self-Coach
My Manager
Provide Each Member with Tools that
Impact Their Role within Their Company
Direct
Reports
Wednesday, July 17, 2013

12. © BestWork DATA, LLC 2013 All Rights Reserved
• It may only be used within their Vistage groups.
• BestWork DATA will train the chairs on its use,
although it is quite easy to use without training.
• It may not be resold and no fees may be
charged for its use.
• No purchases of any kind are necessary to use
this program.
This special program is provided at no cost to
Vistage chairs.
For more information contact Lauretta Russell
lauretta.russell@bestworkdata.com
Wednesday, July 17, 2013