1. A Statement of Capabilities
PROCON MANAGEMENT SERVICES
1 Oakwood Blvd
Hollywood, FL 33020
Tel: (954) 340-2990
Fax: (954) 340-2963
2. Procon Management Services – Statement of Capabilities
PROCON Management Services’ founding company began operations in 1985. During the last 20+
years we have developed a professional services company that specializes in Management Consulting
Services, IT Project Management Services, eBusiness and Internet services.
PROCON provides our clients with strategies and deliverables to address all of the business
requirements necessary to achieve successful results.
We have various partnership alliances and contract arrangements with other companies to supplement
our service offerings.
PROCON is headquartered in South Florida.
How do we help clients?
We believe that in order to provide superior technology solutions, we must first understand the
business needs that are driving the technology. We have significant business experience in a
variety of disciplines and can provide the appropriate solutions.
We can transform the capabilities of an organization in accordance with prudent and attainable
strategies. As management consultants, we can assist you in aligning your IT operations with
overall strategy and optimize your technology to meet changing business needs.
We believe that saving time and money by integrating legacy systems (where available) is a
more prudent approach than rebuilding/replacing systems/processes that work. Additionally,
ongoing support for the system should be a balance of both internal and external resources that
maximize the financial investment.
We can define and implement a meaningful and productive web presence through strategic and
tactical planning that goes beyond a basic website. We view a website as the means to expand
your business communication and marketing to a wider audience. For a website to be successful
it must integrate your business culture and process.
3. Procon Management Services – Statement of Capabilities
Management Consulting Services:
Business Analysis Services
Integrating strategy with processes, technology and people has become a major challenge for many
organizations today. To successfully accomplish this integration, businesses must adopt a structured
approach to managing change and ensuring the effective delivery of improved operational performance
and working capital. The underlying factor to success in delivery of these improvements is an
understanding of the true business needs of the company.
Managers today are facing the difficult task of devising workflow solutions for optimum productivity in
order to remain competitive. PROCON can assist you in automating and improving your business
process by performing a Process and Procedure Analysis to:
- Document workflow and determine what processes need automation
- Integrate processes into a collaborative computing environment using Workflow Management
- Identify the most optimal Business Process Reengineering methods
- Evaluate alternatives to select the best solution for the business
To facilitate an enterprise-wide solution, PROCON also performs Software Analysis to incorporate your
business needs into the IT environment. Software recommendations and Platform Analysis then lead
your company into the final phase in the selection process of determining your Hardware
Requirements. And finally, we can assist you in determining the most viable, least disruptive Migration
Strategy with the lowest total cost of ownership.
As part of the business analysis phase of the project and during the implementation, Security
Management must be defined to ensure that the decisions you make are implemented accordingly.
Overall business analysis is a major factor in how successful you are in turning your project into a
success. Let PROCON provide you with a proven approach for designing better business solutions and
using the right technology to do so
4. Procon Management Services – Statement of Capabilities
Business Applications Services
In order to provide superior technology solutions, we must first understand the business needs that are
driving the technology. We have significant business experience in a variety of disciplines and can help
provide the appropriate solutions.
• IT Infrastructure Design &
• Strategic Planning • Project Management
• Hardware / Software / Data • System Development Life Cycle
• Requirements Definition Study
• ERP Solutions • System Design / set-up • Process Improvement
• Workflow Management • Implementation Support • Audit Compliance
• Integration of eCommerce Solutions • Integration of Legacy Systems /
• IBM i-Series / AS/400
(eDesign, eMarketing & eOperations) Processes
• Quality Management • Audit Compliance • Change Management
• IP Telephony (VoIP) • RF / Wireless technologies • Business Continuity and Redundancy
• Technical / Process Documentation • Budgeting and Scheduling • Vendor Contract Negotiations
We approach any project utilizing a staged methodology:
Phase 1 – Requirements and Needs Analysis - information gathering
Phase 2 – Strategic Planning and Documentation
Phase 3 – Analysis & Design
Phase 4 – Implementation, Training & Solution Management
Phase 5 – Maintenance/Monitoring/Post Implementation Review
Information Technology Services
The development of an integrated set of business, process, human and technology architectures can help
your organization deliver a strategic fit between IT and the business. PROCON will be there with you to
plan, design, negotiate, implement, integrate and support all of your technical service needs.
5. Procon Management Services – Statement of Capabilities
eCommerce – The Global Economy
As we move into the next century, businesses must make the transition from an environment with
traditional boundaries into an age of electronic commerce. The rules have changed. In order for
established companies to survive, and in fact thrive, new strategies and new processes must be
developed and deployed in a cooperative and cost-effective manner.
We are right in the middle of what historians will eventually label the eCommerce revolution. It’s
bigger than the industrial revolution and every other major economic shift that preceded it. It is
changing the way we live, obtain information and buy goods and services. When it comes to eBusiness,
you have a difficult choice to make. If you do not act soon you are guaranteed to lose the competitive
advantage that is available to you. At the same time, you need to plan your Internet strategy in an
Reports indicate that by 2010, over half of the entire workforce will be employed by industries that are
either major producers or intensive users of information technology products and services.
The commencement of the eCommerce revolution poses many challenges for businesses, governments
and other organizations that rely on information technology. eBusiness is about people, systems, and
organizations communicating in completely new ways. Good advice on eCommerce is hard to find.
Every company involved in selling eCommerce software urges everyone to implement eCommerce on
their websites. IT managers are continuously confronted with new issues:
• How to plan when technology is advancing at warp speed
• How to create applications for a world of users
• How to ensure reliability of these new systems
One of the most fundamental errors in eCommerce is the belief that online transactions are an electronic
version of what a company already does; business as usual. Another common eCommerce mistake is
misunderstanding the online customer. Many companies entering the eCommerce world are business-
to-business suppliers, and fail to alter their product arrangement to suit end-users. However, in an
environment of rapid change, the riskiest move may be no move at all!
6. Procon Management Services – Statement of Capabilities
To win in today’s competitive environment, companies need a new approach to strategy. PROCON can
provide for this new approach while supporting our client’s efforts with a methodology described
As Internet consultants, we review current business processes, research competition, and outline
marketing objectives to help you develop a strategic plan for your Internet initiative. PROCON’s
proven process builds a solid framework to guide project development, launch and review.
We combine imaginative ideas with sophisticated principles of design to create websites that are
visually stimulating, effectively organized and easy to navigate.
Our extensive marketing research allows us to determine the best ways to bring qualified prospects to
your website, thus increasing exposure and producing quality results.
We manage and maintain a scalable, flexible and reliable hosting environment for our clients. We
analyze traffic statistics and make design recommendations on a continuing basis.
We can assist you in exploring the excitement of interactive website applications. PROCON can
incorporate interactive features such as searchable databases, search engines, shopping carts, and more.
Finally, we can work with our clients to ensure that they have addressed all of the issues related to
assuring that the organization can carry out operations to support their eCommerce efforts.
PROCON helps organizations meet the operational and technical challenges brought about by new
technologies. Let PROCON show you the best way to do business in today’s competitive environment.
Procon Management Services