Presentation during Benelux Data Centre Dialogue 2. April 7&8 2014

1. Mind-set & Culture
In a ‘cloud’ journey
Jan Wiersma, VP Cloud Services
April 8th, 2014

2. 2
Business
VALUE
More
Revenue
More
Agility
Less
Cost
Less Risk
It should be about…

3. 3
FUD

4. 4
Security &
Compliance

5. 5

6. Change is the only
constant

7. 7

8. 8
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Too Complex For Humans

9. 9
Automate everything

10. 10

11. 11
Chargeback model

12. http://blog.gardeviance.org/
Next Generation

13. 13
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Competitive Advantage
Through
Continuous Innovation

14. 14
Shorten lead time:
○ Look at factory process
(LEAN)
○ Remove barriers
○ Get ready for continues
release

15. 15
○ Acquire new skills.
○ Connect Dev & Ops.
– Include security in loop.
○ Geeks teach geeks.
○ Fire starter projects
○ Get some real legal
advise.

16. 16
IT value moves
up
the stack

17. 17
Books
○ Mindset for managing operational teams and LEAN factory principles:
http://www.amazon.com/The-Phoenix-Project-Helping-
Business/dp/0988262592/
○ Thinking how to solve complexity at scale: http://www.amazon.com/In-
Search-Certainty-information-infrastructure/dp/1492389161/r
○ Continues innovation basics: http://www.amazon.com/The-Lean-Startup-
Entrepreneurs-Continuous/dp/0307887898/
○ Why you shouldn't’t be building your own datacenters:
http://www.amazon.com/The-Big-Switch-Rewiring-Edison/dp/039334522X/

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Global Customer Experience Management