Summit14 -T2.5: Global Recruitment Plan -Oxfam
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Summit14 - Jobvite Annual User Conference - Breakout Session Presentation. 4.30-5.1
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Summit14 -T2.5: Global Recruitment Plan -Oxfam
- 1. Revolutionize Recruiting Globally with Jobvite Farah Abbas Oxfam America, Shared Services Manager
- 2. Agenda 1 What is Oxfam? 2 Recruiting challenges 3 Jobvite Implementation 2012 4 Recruiting strategy 5 Recruiting Revolutionized 6 Next Challenges
- 4. What is Oxfam? • International confederation of 17 organizations • Works in 94 countries • Part of a global movement for change. • Mission: To build a future free from the injustice of poverty. • long-term development projects • respond to emergencies • campaigning and advocacy.
- 5. Oxfam America • One of the 17 organizations • Headquartered in Boston • Offices in 9 countries • 500 Employees worldwide • Jobvite customer since 2010 • Average Volume: 350 hires per year
- 7. Recruiting Challenges in 2010 Paper- based/manual systems Streamlined recruiting organization structure Key players left out of the recruiting process Process was too long and lacked transparency Each department had its own recruiting workflow Executive Leadership had no access to recruiting metrics
- 8. Paper Based Recruiting System Position Approval Form Offer letter (multiple templates) Employee Application Forms Employee Action Form
- 9. Streamlined recruiting organization structure HR Generalist (in each office) Global Staffing Manager Hiring Managers (in each department) Coordination and Communication was challenging
- 11. Implementation Strategy 2010 • KEY GOAL: Reduce paper and improve coordination • Roll out to US only: • Requisition & Requisition Approval for external hires • Online Candidate Application and Integration with Career Website • Candidate Workflow
- 12. Requisition Implementation • Replicated paper form • Centralized approval • 5 levels of approvals
- 13. Candidate Workflow Implementation • Replicated each possible step • Configured online employment application • Added offer letter templates
- 14. Communication and Training Strategy • Jobvite Intranet Page with documentation of hiring process • Recruiter creating requisitions for hiring manager • Recruiter running the candidate workflow
- 15. Challenges • Resistance to change • Hiring manager dependent on recruiter run workflow • Keeping employee list up-to-date • Too many steps for Candidate workflow • Centralization of Approvals creating bottleneck • Keeping Staffing Manager champion of the tool
- 17. Recruiting Strategy Better fit hires Establish a consistent, world class candidate recruiting experience Meet peak demands of recruiting cycle while keeping overhead cost low Report on Key Recruiting metrics
- 18. Better Fit Hires • Branding Oxfam and its culture • Created a series of Video to reflect the rich mosaic of Oxfam America http://www.youtube.com/watch?v=WH62GGPUF2c • Establish Key Competencies • Global Citizen – Ability to work across cultures • Change agents (synchronize with our mission) • Targeted candidate sourcing • Target NGO career sites e.g DEVEX, RELIEFWEB • Target graduates from reputable University programs • Referral Bonus
- 19. Consistent world class recruiting experience • One Candidate Workflow for all offices • Coach managers on interviewing best practices. • Timely candidate communication • Schedule feature in Jobvite and Integration with Outlook allowed us timely responses to candidate. • Rejecting candidates was quick and easy
- 20. Meet Peak Demands with low overhead cost • Empower hiring manager to be the requisition and candidate workflow owner • Create checks and balances through Requisition Approval and Offer Approval • Decentralize Approval Process and schedule reports to the executive team
- 21. Recruiting Metrics • Candidate sourcing report • Requisition By Department and Division • Weekly Hiring Report
- 23. Re-implementation in 2013 Requisition • More Candidate Programs • More Comprehensive Forms using field-mapping Candidate • Simplified Steps • Background Check Integration • Offer Approval • New Hire Notification for HRIS entry Reports • Schedule Reports • Build Custom Reports Regional Rollout • Identify Key Stakeholders and Train • Roll out to Regions with Tech Savvy Staff
- 24. Communication and Training • Roles of hiring manager and recruiter clearly defined • Specialized training for each function of Jobvite done on a monthly basis. • Re-Rollout of referral policy and how to create “Jobvites”
- 25. Recruiting Revolutionized • Streamlined Recruiting Process • Enhanced Hiring managers recruiting capability and capacity • Better Candidate attraction and sourcing
- 26. Next Challenges • Decentralize Approval Chains – in the works • Integration with HRIS • Requisition Templates • Regional Security • Parallel vs Serial Approval • Approval Reports
- 27. Farah Abbas Oxfam America, Shared Services Manager fabbas@oxfamamerica.org THANK YOU!