Tsoon is a specialized appointment scheduling software for Occupational Health : - for all types of medical visits - allows employees and / or managers to plan visits - relieves nurses in the planning process - supports doctors in the management of their activities - optimizes the times and logs all the exchanges.

1. MAKES EASY YOUR APPOINTMENTS
Joël Pastré – CEO – joel.pastre@tsoon.org - 06 73 38 69 82
Jérôme Verdiell – Sales VP – jerome.verdiell@tsoon.org 06 67 55 10 51
TSOON : 53 Avenue Hoche 75008 Paris – http://autonome.tsoon.org/en/
November 2018
Visits Scheduling Software
for Medical Services

2. TSOON : WHY ?
 Tsoon is a specialized appointment scheduling software
for Occupational Health.
For all types of medical visits
Initial, usual, resumption, pre-resumption, occasional
Allows employees and / or managers to plan visits
According to rules and processes defined by the medical service
Accompanying them and making them responsible for ocupational health
Relieves nurses in the planning process
By automating all repetitive and time-consuming tasks
Supports doctors in the management of their activities
Good practices in managing the schedules of each place of visit
An answer to the problems of the legislator: individual follow-up,
protocol, alerts on certain employees, etc.
And a mobile access with the mobile app.
Optimizes the times and logs all the exchanges.
 What Tsoon does not do
It does not create medical data
It retrieves from business software (Preventiel and soon Kitry) those that are necessary for planning
It does not generate the next visit type nor the employee individual follow-up but controls this data at loading
It does not store medical data but personal data only, and manages it as required by the GPDR.
It depends on the quality of the received data and the settings
The settings make all the Tsoon intelligence and value.
Tsoon for internal medical services Page 2

3. THE IMMEDIATE RESPONSE TO EVERY VISIT REQUEST
(... what business software does not know how to do)
Tsoon for internal medical services Page 3
Employer's
request
(via Internet)
Tsoon's
answer
(immediate
and
automatic)
your customization your rules your processes e-mails
regulatory
documents
reminders
Planned according to Secured by
@
DUPONT MARIE Resumption after maternity thu 07dec 10:10 10:40
CONFIRM PREVIOUS NEXT CANCEL
Employee Type Visit From To
Resumption visit After maternity
The visit will be scheduled within 8 days after return at the latest
Urgent request please* Motivation
Resumption date 4/12/2017
Monday Tuesday Thursday Friday After : 09:30 Before : 12:00Wednesday
SCHEDULE

4. THE BENEFITS OF TSOON FOR THE NURSE
time saving, refocusing
Tsoon for internal medical services Page 4
 The nurse has extra time to help the doctor
and to receive the employees
She prepares the diaries of doctors (presences)
Tsoon takes care of writing in the diaries (Outlook)
With less phone calls and emails
which often interrupt her activity
 Focuses on higher value-added tasks
Urgent planning: occasional, pre-resumption ...
and support for employees and managers.
Which requires to know the doctor’s practices.
Fewer emails, phone calls and clicks!
 Keeps control of the software
On the professionals and the visit locations assigned to the employees
To force the dates, validate the occasional visits (according to the motivations indicated), etc.
 Benefits from two tools that are interfaced
Without double data entry units, employees and schedules (automatically exchanged)
To offer the best of both worlds
This requires changing a few habits and trusting Tsoon.

5. THE BENEFITS OF TSOON FOR THE DOCTOR
organization, anticipation ... (1/2)
Tsoon for internal medical services Page 5
 The doctor continues to use his business software
Tsoon is responsible for injecting planned visits into his main
agenda (third-time, training, holidays, ...)
 Tsoon adapts to the doctor's practices
The rules are set to take into account criteria that can be
progressively enriched:
- type of visit: periodic, initial, resumption, pre-resumption
- employees: their follow-up and individual situation
- units: their doctor referent and their place of visit
- the replacement of doctors: team, permanence
- etc.
The vacations are:
- defined by place of visit
- positioned very early (2 months or more)
- defined by default then adjusted on a case-by-case basis by systematizing the days and the schedules
The organization by period and medical office
- what type of visit per professional and company
- how much time is spent for each type of visit
- what priority is given to each request (quotas, emergencies)

6. THE BENEFITS OF TSOON FOR THE DOCTOR
... and optimization (2/2)
Tsoon for internal medical services Page 6
 Tsoon reduces absenteeism to medical visits
and optimizes agendas
The appointments are written in the agenda of the employee
with a reminder SMS sent 48 hours before the visit
Canceled appointments are replaced more quickly
The tool responds to the hazards:
unexpected absence and replacement
 Tsoon guarantees the confidentiality of information
The medical file is not transmitted to Tsoon
Pre-resumption are not displayed to the manager
 Tsoon complies with increasingly complex regulations
El Khomri Decree, Lecocq Report, RGPD
By controlling the quality of the database's data to better improve it: individual follow-up, periodicity, next visit
type, email, telephone, etc.

7. THE BENEFITS OF TSOON FOR EACH EMPLOYEE
A direct and empowering link
 The link with the employee is essential to make him a player
in his occupational health path
via Outlook: in his calendar, if he has one, to register the visit
by mail: the employee receives his convocation with an hyperlink
to authorize the use of his mobile phone for appointment reminders
SMS: the employee receives a reminder of his RDV 48 hours before
via web app accessible from a link in the SMS to schedule a new
visit based on his day and time preferences.
 The mobile phone allows to authenticate the employee
without having to identify all of them as Tsoon software users.
 The employee can cancel or reschedule himself his visit
He cancels by replying to the confirmation SMS
He reschedules his occasional visit or pre-resumption with a link to a web app
He indicates his preferences for days and hours
He motivates his request and specifies it (dates of stoppage and return ...)
He gets an immediate response without having to call the nurse, except in specific cases.
Tsoon for internal medical services Page 7

8. THE BENEFITS OF TSOON FOR THE EMPLOYER
Piloting the medical service ... (1/2)
Tsoon for internal medical services Page 8
 Pilot the activity of the medical service
Apply the same formalized process to all employees,
taking into account their individual situation
Set rules and priorities of visits for each doctor, process and
timeframes for all service
Plot all exchanges, schedules and cancellations
Count on reliable reporting by unit and by doctor:
- list of employees : to be convoked and really convoked
- number of visits planned, made, canceled
- average time of convocation, cancellation ...
Automated email recovery to managers when they have
employees to call
Reminders (SMS), convocations (pdf), replacement of appointments, deadlines to cancel or replace.
 Improve the efficiency and perceived quality of the medical service
Reduce absenteeism to medical visits
Lighten the workload of nurses
Give employees and managers the means to independently schedule their medical visits
Ensuring software interoperability and data reconciliation
Evolve with the ongoing processs digitization and future regulations (see Lecocq report)..

9. THE BENEFITS OF TSOON FOR THE EMPLOYER
... and relationship with employees and units (2/2)
Tsoon for internal medical services Page 9
 Puts the employee at the center of his occupational health
Convocations and reminders transmitted directly
Possibility for him to cancel or reschedule a visit
taking into account his preferences of days and time
 Integrates all actors in the process
HR can be at the beginning of the visit for intial visits
The manager can be involved in the process at several
levels:
a) by receiving copy of the convocations
b) by validating these convocations
c) by initiating (him or his assistant) periodic visits on reminder list
d) by initiating occasional or usual visits
e) by receiving periodic reporting.
Gradually opens medical visits scheduling to all stakeholders.

10. Tsoon for internal medical services Page 10
A CHANGE TO BE PREPARED AND ACCOMPANIED
1 / MOBILIZE
the main actors
Presentation to the medical service
Demonstration to the nurses
Involvement of IT manager = main contact
Commitment of the software editor : Val Solutions, Kitry ...
2 / PREPARE
the schedule, the data
Define the schedule including communication to units and employees
Customize for the service: design, rules (access rights, deadlines, quota,
teams, replacement, invoicing), formulation (mails, convocations, SMS)
Receive, enable interfaces: web services
Test the data
3/ LAUNCH
the pilotes
Choose the pilot doctors and their teams among the most motivated to
experiment a solution and become ambassadors
Set vacations, breakdowns, urgency and duration of visits
Train the nurses and administrators (assistants = self-trained)
Inform the units, managers or HR: gradually, by email
4 / DEPLOY
the full service
Accompany the nurses
Set up 1st level (hotline) and 2nd level support (tutorial, FAQ)
Follow dashboards
Final report after 3 months
TSOON
6to9months

11. MEASURABLE BENEFITS AND CONTROLLED COSTS
 The gain must be measured by fact
Reduce medical absenteeism by 50% *
Increase by 100% the replacement rate of appointments after cancellation *
Earn 10% less time and more occupation *
Target the return on investment from the second year *
* Figures to be taken as collective goals
 The costs are predictable
Subscriptions: 39,90 € HT per professional per month
and 0.99 € per employee per year
1 professional (doctor or nurse) = 1 agenda
Service: 990 € HT per day for initialization, training and support
Invoices based on effective time and according to your requests.
Page 11Tsoon for internal medical services
 Joël Pastré
CEO
Computer Engineer INSA Lyon
Worked successively in Buenos-Aires,
Paris and Chicago. He is fluent in English
and Spanish and loves entrepreneurship.
 Jérôme Verdiell
Sales VP
INSEC graduate
Sales Manager Sagem
Communications
Founding Director Linkeom
Joël Pastré : 06 73 38 69 82 - joel.pastre@tsoon.org
Jérôme Verdiell : 06 67 55 10 51 - jerome.verdiell@tsoon.org