The document summarizes the 2011 IAMFA Benchmarking report. It discusses benchmarking groups that participate in the IAMFA Benchmarking program and provides statistics on participation rates from 2007 to 2011. The benchmarking process and some key findings from the 2010 and 2011 reports are highlighted, including median energy usage and operating costs. The benchmarking workshop discussed strategies around CO2 control, temperature setpoints, and new lighting technologies. Overall trends noted were reducing energy/costs, sustainability focus, and understanding where facilities can add value through strategic planning.
2. Benchmarking - What Is It?
Bench . mark . ing: The search for
industry best practices that lead to
superior performance
Facility Issues
IAMFA Benchmarking Summary
3. Benchmarking Groups Include…
Museum and Cultural Institutions (IAMFA)
Corporations with Multiple Sites
Facility Managers Roundtable
IFMA’s Utility Council
Outsource Providers
Telecommunications
Distribution / Warehousing
Research Facilities Benchmarking Group
Facility Issues
IAMFA Benchmarking Summary
4. IAMFA Benchmarking Participation
Year 07 08 09 10 11
First time participant 8 20 9 5 6
Previous participant 42 40 42 46 42
Total participation 50 60 51 51 48
Facility Issues
IAMFA Benchmarking Summary
8. Benchmarking –
Why do institutions benchmark?
To show current performance
To show performance trends
To track sustainability
To learn from each other
Facility Issues
IAMFA Benchmarking Summary
9. Benchmarking Process:
1.Update survey & reach
2. Benchmarking
8. Repeat Partners
7. Track
3. Gather Data
6. Implement
Ideas 4. Publish
Comparisons
5. Focus on Those That
Appear Better
Facility Issues
IAMFA Benchmarking Summary
10. IAMFA Benchmarking –
Steering Committee Members
• Joe Brennan – SFMOMA
• Lauren Friedman, Getty
• Charon Johnson, Library of Congress
• Kendra Gastright - Smithsonian Institution
• Guy Larocque – Canadian Museum of Civilization
• Patrick Jones – Art Institute of Chicago
• Randy Murphy – LACMA
• Jack Plumb, National Library of Scotland
• David Sanders, Natural History Museum
• Kevin Streiter, High Museum of Atlanta
• Tony van Noordenburg, Museum of Victoria
• Harry Wanless – The British Library
• Tony Young, Carnegie Museums
Facility Issues
IAMFA Benchmarking Summary
11. IAMFA Benchmarking –
Steering Committee
Major Responsibilities…
• Review and adjustment of survey questions
• Assistance in identifying new participants
• Format and layout of Report
• Guidance in establishing the Benchmarking
Meeting Agenda
• Always looking for ways to improve & add value
Facility Issues
IAMFA Benchmarking Summary
22. End of Report Cycle Reporting
Communication Strategy for Different Groups
FM Organization – Key charts in a highly visible
location
Customers / Users – A short written summary
report including where we stand and what we
are doing to improve
Senior Management – A Presentation of Key
Findings and Action Plans
Facility Issues
IAMFA Benchmarking Summary
23. Components of Successful Benchmarking
For the Final Report…
Score Your Site by Category i.e Utilities,
Maintenance, Custodial…
Needs Work
OK
Doing Great
Prioritize Action Items Based On Your
Business Situation
Facility Issues
IAMFA Benchmarking Summary
24. Benchmarking data in the past year
was used to…
Establish operating budget for a new
museum California
Establish staffing levels for a new museum
in Florida
Evaluate outsourcing options
Evaluate energy targets for cultural
institutions in Australia
Determine sourcing options for electricity
Establish temperature/humidity set points
in galleries
Facility Issues
IAMFA Benchmarking Summary
25. Process:
1. Update survey &
reach consensus
2. Choose
Partners
3. Gather
Data
Publish4.
Comparisons
5. Focus on Those
That Appear Better
Facility Issues
IAMFA Benchmarking Summary
36. Overall Trends …
Reducing energy costs
/ consumption
Emphasis on
sustainability and
“green”
Outsourcing doesn’t
seem to be a big issue
this year.
Facility Issues
IAMFA Benchmarking Summary
37. Overall Trends …
Strategic Vision….
• No / Minimal
surprises
• Understand
Where They
“Add Value”
• Up to date
Strategic Plans
Facility Issues
IAMFA Benchmarking Summary