Dealing With Disruptions
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We are facing an unprecedented and alarming health crisis. The Coronavirus pandemic is adversely affecting our businesses, communities, families, and lifestyles. As executives, entrepreneurs, employers, and members of society, it's imperative we respond quickly and contribute to a solution. Join Joe Mechlinski to learn how to navigate our world’s current health crisis in business and beyond. From implementing successful remote work programs to deploying effective change management, Joe shares the resources and tools you need to thrive. Listen to the full recording: https://www.shiftthework.com/disruption Subscribe to webinar alerts: https://www.shiftthework.com/webinar
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Dealing With Disruptions
- 1. JOE MECHLINSKI CEO + FOUNDER
- 2. • Tips and tools for implementing a successful remote work policy that mitigates disconnection • How to deploy an effective change management program to maintain a healthy business • Keys to creating an agile, thriving culture in the face of change • Guides and templates for steady and clear communication now and throughout this crisis THE PLAN Dealing With Disruption
- 3. “IT IS NOT THE STRONGEST OF THE SPECIES THAT SURVIVE, NOR THE MOST INTELLIGENT, BUT THE ONE MOST RESPONSIVE TO CHANGE.” Charles Darwin
- 5. Honesty Hope Humanize Harmonize LEADERSHIP IN A CRISIS
- 7. As fears about Coronavirus ramped up this week, nearly every stock listed on U.S. exchanges dropped Source: finviz.com, Mar 5-12, 2020
- 8. Entire segments of the economy are either shutting down or moving online.
- 9. FLATTEN THE CURVE WORLD HEALTH ORGANIZATION Critical preparedness, readiness and response actions for COVID-19 Health > Economics • Slow and stop transmission, prevent outbreaks and delay spread • Provide optimized care for all patients, especially the seriously ill • Minimize the impact of the epidemic on health systems, social services and economic activity
- 10. Reality Check ANOTHER NARRATIVE • China has closed its last Coronavirus hospital. Not enough new cases to support them. • Doctors in India have been successful in treating Coronavirus. Combination of drugs used: Lopinavir, Retonovir, Oseltamivir, Chlorphenamine. They are going to suggest the same medicine globally. • A 103-year-old Chinese grandmother has made a full recovery from the Coronavirus after being treated for 6 days in Wuhan, China. • Apple reopens all 42 China stores. • Cleveland Clinic developed a Coronavirus test that gives results in hours, not days. • Number of new cases is declining in South Korea. • Scientists in Israel likely to announce the development of a Coronavirus vaccine. • Three Maryland Coronavirus patients fully recovered; able to return to everyday life. • A network of Canadian scientists are making excellent progress in Coronavirus research.
- 12. THE REALITY
- 13. Information & Updates • Center for Disease Control CDC • World Health Organization WHO • John’s Hopkins University, Dashboard JHU • STAT News • Coronavirus Tech Handbook Experts & Insights • Alex Lightman Author & Futurist • Sam Harris: Making Sense Podcast • Eric Weinstein: The Portal Podcast • Ben Greenfield: Fitness Podcast RELIABLE SOURCES Books • Deep Survival Laurence Gonzales • A Man’s Search for Meaning Victor Frankl • Deadliest Enemy Michael Osterholm • Beyond the Known: Realization Paul Selig • You Are Enough Panache Desai
- 16. YOUR FUNDAMENTAL WELLBEING The Basics Emotional Gratitude practice Limit screen time, media, devices Physical Exercise Supplements: C, D, Elderberry Mental Routines Sleep Spiritual Meditation 4, 7, 8 Breathing
- 17. ENGAGING THE THREE BRAINS PRIORITIES PASSION PURPOSE Science, Stories, Strategies
- 18. TO YOU FOR YOU HEAD // PRIORITIES What’s Most Important?
- 19. HAVE TO GET TO HEART // PASSION How Do You Feel?
- 20. FAITH FEAR FAITH GUT // PURPOSE What’s Your Destiny?
- 22. 1. Awareness of your aversions 2. Appreciate adversity 3. Align your actions with your heart REMEMBER WHAT REALLY MATTERS Dealing With Disruption
- 23. “I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.” Nelson Mandela “You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You must do the thing which you think you cannot do.” Eleanor Roosevelt “As long as we are alive, we feel fear. It is an intrinsic part of our makeup, as natural as a bitter cold winter day or the winds that rip branches off trees. If we resist it or push it aside, we miss a powerful opportunity for awakening.” Tara Brach “In the cave you fear lies the treasure you seek." Joseph Campbell AWARENESS OF AVERSIONS Your Blindspots and Bias Fear of… • Snakes • Not having money • My past “I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.” Nelson Mandela “You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You must do the thing which you think you cannot do.” Eleanor Roosevelt “As long as we are alive, we feel fear. It is an intrinsic part of our makeup, as natural as a bitter cold winter day or the winds that rip branches off trees. If we resist it or push it aside, we miss a powerful opportunity for awakening.” Tara Brach “In the cave you fear lies the treasure you seek." Joseph Campbell
- 25. THE ATTEMPT TO ESCAPE FROM PAIN, IS WHAT CREATES MORE PAIN.” Gabor Mate
- 26. TO VS. FOR • Hidden abilities Bright Spots • Real Relationships • Re-prioritize Values APPRECIATE ADVERSITY Victim to Victor
- 27. WHAT CAN BE GREAT ABOUT THIS?
- 28. RE-ALIGN YOUR ACTIONS TO YOUR HEART Design your ideal… • Day • Week • Month • Quarter • Year
- 29. 5:15pm - Done Working 5:30pm - Make Dinner 6:30pm - Homework/Games 7:00pm - Bedtime/Read 7:30pm - Reflect/Loose Ends 8:00pm - Tea/Meditate 8:30pm - Connect 9:30pm - Lights out 5:00am - Up & Stretch 5:15am - Meditate 5:35am - Journal 7:00am - Launch Kids 7:05am - Workout 8:00am - Get Ready 8:30am - Important Relationships 9:00am - Start the day Routines WHAT IS YOUR IDEAL DAY? MORNING EVENING
- 30. Tool DESIGN YOUR IDEAL… Day Week Month
- 31. HOW CAN YOU BE OF SERVICE AND SUPPORT?
- 33. LEADERS FIND LEVERAGE • Plan instead of panic • Focus on we, not just me • See opportunities, not losses • Make progress versus focusing on problems • Change from "was" to "is" • Care more about being versus doing • Acknowledge what we have instead of what we don't have
- 36. BRIGHT SPOTS Health Sweetgreen is making hospital ‘outposts’ to deliver fresh food to workers
- 38. • Stay Healthy: Social distance and heightened hygiene • Stay Flexible: Remote work (Start: 3/16, End: TBD) • Stay Synced: Additional support available through SHIFT like, open mic calls, Master Classes (available now: Dealing with Fear, Dr. Doug Brackmann, webinar series • Stay Sane: Limit screen time, media and travel, and on-site contact SHIFT Response DOUBLE DOWN ON HUMANITY
- 39. HARMONIZE Bringing Humanization to Life
- 40. • Gig economy • Jobs lost because of automation • Tenure dropping • Five generations in the workforce • 100% remote work • Time does not equal value THE FUTURE OF WORK IS HERE
- 41. HOW TO TRANSITION YOUR BUSINESS Leadership RESET Executive Communication Strategy Establish Tiger Teams Future of Work Transition Customer Long Game
- 42. Virtual Strategy Discussions • Best/Base Case • Counterfactual Simulation • Red Team/Blue Team • Lateral Thinking Exercise RESET Leadership Create Guiding Principles • Plan instead of panic • Focus on we, not just me • See opportunities, not losses • Make progress versus focusing on problems • Change from "was" to "is" • Care more about being versus doing • Acknowledge what we have instead of what we don't have CREATE SPACE FOR TOUGH DECISIONS & STRESS TEST SCENARIOS
- 43. Executive Communication Strategy • Weekly email bulletin (State of the State) • Weekly cuss and fuss sessions • Daily leadership adrenaline calls • Reiterate vision, mission, and values • Create one-page FAQs and templates • Virtual and video team meetings and 1:1s REAL-TIME, TRANSPARENT, DYNAMIC
- 44. Establish Tiger Teams REAL-TIME, TRANSPARENT, DYNAMIC Source: mckinsey.com
- 45. Future of Work Transition THE NEW NORMAL Retrieve all pertinent resources from the office. Please be sure to take all necessary belongings that you need from our workspace by/before date. The physical office will be closed until further notice. Prepare your home to work remotely. This is everything from internet speed to creating a comfortable home-working space. Reference the CDC’s Individuals and Families Checklist for other things you can do to prepare your home. Leverage telecommunication tools. Implement and/or consistently use tools like Microsoft Teams, Skype, Zoom, Whereby, or other services for web conferencing and team communication. This will allow us to still collaborate effectively, sharing faces and not germs. Save all files to the cloud. Ensure remote access to all important files using sharing services like Dropbox, SharePoint, and Google Drive.
- 46. Long Game with Customers GO ABOVE AND BEYOND • Add more value. Example: Communication from salesforce.com’s CEO, Marc Beniof • Anticipate needs. Examples: Loom, a video recording and sharing service has made Loom Pro free for teachers and students at K-12 schools, universities, and educational institutions. They have also removed the recording limit on free plans and have cut the price for Loom Pro in half. • Play the opposite game. Chef José Andrés of LA set up shop in California earlier this month to feed cruise ship guests quarantined from the outbreak. Andrés announced this week he will transform eight of his New York and Washington, DC, restaurants into community kitchens for those struggling during the pandemic. • Subtract to the essentials. Action by Governor Hogan • Epiphany. Look for something new; Shine Distillery in Portland started making and giving away hand sanitizer in an acute shortage.
- 47. “LOOK THROUGH THE DARKNESS. THE BEST STORIES ARE WRITTEN IN TIMES OF SEVERITY.”
- 48. IN CLOSING • We are all in this together • Slow down, use time as a tool • The only way out, is through • Double down on humanity • Be of service and support
- 50. WHAT’S NEXT Hour of Power CEO Communications PodcastsResources: • Rapid Response Package: CEO communications • Hour of power: how to organize your week • Virtual Work: how to guide your employees to stay healthy and productive • Upcoming SHIFT Programming: • Weekly webinar series • Tools, tips, & trainings • Featuring community leaders
Notes de l'éditeur
- (put stuff you don’t know vs shit)
- Introduction to SHIFT Overall background – combining high performance with high engagement Work in Pharma – three years supporting major player in shifting their training to a performance-based approach. This included a significant component in the Managed Market (Market Access) arena [NOTE: Paul did this work] Benefit – we have worked across many industries and can bring best-practices to bear from outside of Pharma
- Re-thinking & re-aligning leaders on the economic impact of the current conditions Creating space for tough decisions & stress testing for all scenarios Designing executive communications (one version of the truth) about the conditions, on-going Supporting workforce management to include: providing clear policies, protocols, and processes for remote work Implementing customer loyalty programs, incentive plans, and customer intimacy strategies