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GAMIFICATION
Game Based Marketing,
  Serious Business



    24 november 2011
       C O P Y R I G H T 3 S I X T Y F I V E B . V.
Table of contents

1 Gamification?
2 Not new but different
3 Game mechanics
4 What you can do with it
5 Serious Business
6 Some pointers

 Kudos to @sethpriebatsch @dingstweets @mysticmobile @gamespacenl
Gam
  ifi
 cation
1. Gamification
TH E DECA D E OF GA M E S

Social Layer:
Last decade
Connections
Facebook’s Open Graph
Construction is over

Game Layer:
Next decade                   Seth Priebatsch
Influence & behaviour            Chief Ninja
No foundation                    SCVNGR
Construction has just begun
1. Gamification
 DE FINI TIO N




The use of game-mechanics and
game-thinking in order to create user
engagement and solve problems.
Maybe this helps...
1. Gamification
Y ES O R NO
1. Gamification
Y ES O R NO




              - but can be used for loyalty -
1. Gamification
Y ES O R NO




              YES!
1. Gamification
I T’ S ALL ABO UT D OPA M I NE




             Is released when we go from challenge to achievement
1. Gamification
Y ES O R NO



It’s about positive rewards
1. Gamification
W HY DO P E OP L E P L AY ?




 Socializing     Mastery      Destress   Fun
1. Gamification
TY PE S O F P L AY E R S




  Socializers      Explorers   Achievers   Killers
1. Gamification
DE S IG N SO M E T H I N G I N T E R ES T I N G F O R E VE R YB O D Y




                   Anything that can measured, can be gamified.
Not
New
but different
1. Not New But Different
R E MEM BE R T H E S E ?




 Spend more and get an upgrade   Fly more and get an upgrade   Master!
Game
Mechanics
3. Game Mechanics
S OME EXAM P L E S




    Point systems    Leaderboard / Achievements   Level up
3. Game Mechanics
S OME EXAM P L E S




   Countdown         Progression   Badges / Stickers
3. Game Mechanics
S OME EXAM P L E S




                     Community Collaboration
What
can you do
    with it
4. What you can do with it
U S ER E NGA GE M E N T




                      Maximize engagement
4. What you can do with it
U S ER E NGE GE M E N T




            15 Million users and counting, 77% checks-in 30x per month
4. What you can do with it
U S ER E NGA GE M E N T

                          Check in: Movies, music, games, books




                          Earn stickers, points


                          Follow friends




                           Become guru!
4. What you can do with it
U S ER E NGA GE M E N T
4. What you can do with it
U S ER E NGA GE M E N T




                     And you thought this was crazy!
4. What you can do with it
U S ER E NGA GE M E N T




                          Publishing
4. What you can do with it
S OLVE P RO B L E M S




               Saving energy can be fun, competitive and social
4. What you can do with it
S OLVE P RO B L E M S




                 Get people to vote. Not so far fetched
4. What you can do with it
S OLVE P RO B L E M S




                 Do good. Stimulate charity. Help people.
serious
business
   cases
5. Serious Business
S U CC ES LIE S I N M ULT I P L E G AME ME C H AN I C S




 It’s in the combination
 of game-mechanics
 that creates success.
                                              Seth Priebatsch
                                                Chief Ninja
                                                 SCVNGR
5. Serious Business
G R OUP O N




              2009: $100k   2010: $10M   2011: $2.6B
5. Serious Business
NIK E +




          Run against & with friends. Stay motivated. Nike facilitates.
5. Serious Business
DO N’T FO RGE T T H E D UT CH




                   How to use in a campaign
5. Serious Business
DO N’T FO RGE T T H E D UT CH


                          1st gamified travel platform



                          Fans + Locals + Visitors + Trade




                          Stimulate quantity & quality


                          Plakkers!
3. Serious Businss
P LA KK E RS
Some
pointers
6. Some Pointers

1 CHALLENGE VS ACHIEVEMENT
2 CAN YOU INTEGRATE POINTS?
3 THE LEVELS OF YOUR BUSINESS
4 YOU WILL BE GAMED!
5 DON’T STIMULATE SPAM
6 ONLY POSITIVE REWARDS
7 PROTOTYPE: DESIGN IS KEY (TEST)
6. Some Pointers

1 CHALLENGE VS ACHIEVEMENT
2 CAN YOU INTEGRATE POINTS?
3 THE LEVELS OF YOUR BUSINESS
4 YOU WILL BE GAMED!
5 DON’T STIMULATE SPAM
6 ONLY POSITIVE REWARDS
7 PROTOTYPE: DESIGN IS KEY (TEST)
6. Some Pointers

1 CHALLENGE VS ACHIEVEMENT
2 CAN YOU INTEGRATE POINTS?
3 THE LEVELS OF YOUR BUSINESS
4 YOU WILL BE GAMED!
5 DON’T STIMULATE SPAM
6 ONLY POSITIVE REWARDS
7 PROTOTYPE: DESIGN IS KEY (TEST)
6. Some Pointers

1 CHALLENGE VS ACHIEVEMENT
2 CAN YOU INTEGRATE POINTS?
3 THE LEVELS OF YOUR BUSINESS
4 YOU WILL BE GAMED!
5 DON’T STIMULATE SPAM
6 ONLY POSITIVE REWARDS
7 PROTOTYPE: DESIGN IS KEY (TEST)
6. Some Pointers

1 CHALLENGE VS ACHIEVEMENT
2 CAN YOU INTEGRATE POINTS?
3 THE LEVELS OF YOUR BUSINESS
4 YOU WILL BE GAMED!
5 DON’T STIMULATE SPAM
6 ONLY POSITIVE REWARDS
7 PROTOTYPE: DESIGN IS KEY (TEST)
6. Some Pointers

1 CHALLENGE VS ACHIEVEMENT
2 CAN YOU INTEGRATE POINTS?
3 THE LEVELS OF YOUR BUSINESS
4 YOU WILL BE GAMED!
5 DON’T STIMULATE SPAM
6 ONLY POSITIVE REWARDS
7 PROTOTYPE: DESIGN IS KEY (TEST)
6. Some Pointers

1 CHALLENGE VS ACHIEVEMENT
2 CAN YOU INTEGRATE POINTS?
3 THE LEVELS OF YOUR BUSINESS
4 YOU WILL BE GAMED!
5 DON’T STIMULATE SPAM
6 ONLY POSITIVE REWARDS
7 PROTOTYPE: DESIGN IS KEY (TEST)
6. Some Pointers

1 CHALLENGE VS ACHIEVEMENT
2 CAN YOU INTEGRATE POINTS?
3 THE LEVELS OF YOUR BUSINESS
4 YOU WILL BE GAMED!
5 DON’T STIMULATE SPAM
6 ONLY POSITIVE REWARDS
7 PROTOTYPE: DESIGN IS KEY (TEST)
One more
  thing
There is no
magic potion
thanks
 any questions?
Gamification: Game based marketing, serious business

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Gamification: Game based marketing, serious business

  • 1. GAMIFICATION Game Based Marketing, Serious Business 24 november 2011 C O P Y R I G H T 3 S I X T Y F I V E B . V.
  • 2. Table of contents 1 Gamification? 2 Not new but different 3 Game mechanics 4 What you can do with it 5 Serious Business 6 Some pointers Kudos to @sethpriebatsch @dingstweets @mysticmobile @gamespacenl
  • 3. Gam ifi cation
  • 4. 1. Gamification TH E DECA D E OF GA M E S Social Layer: Last decade Connections Facebook’s Open Graph Construction is over Game Layer: Next decade Seth Priebatsch Influence & behaviour Chief Ninja No foundation SCVNGR Construction has just begun
  • 5. 1. Gamification DE FINI TIO N The use of game-mechanics and game-thinking in order to create user engagement and solve problems.
  • 8. 1. Gamification Y ES O R NO - but can be used for loyalty -
  • 9. 1. Gamification Y ES O R NO YES!
  • 10. 1. Gamification I T’ S ALL ABO UT D OPA M I NE Is released when we go from challenge to achievement
  • 11. 1. Gamification Y ES O R NO It’s about positive rewards
  • 12. 1. Gamification W HY DO P E OP L E P L AY ? Socializing Mastery Destress Fun
  • 13. 1. Gamification TY PE S O F P L AY E R S Socializers Explorers Achievers Killers
  • 14. 1. Gamification DE S IG N SO M E T H I N G I N T E R ES T I N G F O R E VE R YB O D Y Anything that can measured, can be gamified.
  • 16. 1. Not New But Different R E MEM BE R T H E S E ? Spend more and get an upgrade Fly more and get an upgrade Master!
  • 18. 3. Game Mechanics S OME EXAM P L E S Point systems Leaderboard / Achievements Level up
  • 19. 3. Game Mechanics S OME EXAM P L E S Countdown Progression Badges / Stickers
  • 20. 3. Game Mechanics S OME EXAM P L E S Community Collaboration
  • 21. What can you do with it
  • 22. 4. What you can do with it U S ER E NGA GE M E N T Maximize engagement
  • 23. 4. What you can do with it U S ER E NGE GE M E N T 15 Million users and counting, 77% checks-in 30x per month
  • 24. 4. What you can do with it U S ER E NGA GE M E N T Check in: Movies, music, games, books Earn stickers, points Follow friends Become guru!
  • 25. 4. What you can do with it U S ER E NGA GE M E N T
  • 26. 4. What you can do with it U S ER E NGA GE M E N T And you thought this was crazy!
  • 27. 4. What you can do with it U S ER E NGA GE M E N T Publishing
  • 28. 4. What you can do with it S OLVE P RO B L E M S Saving energy can be fun, competitive and social
  • 29. 4. What you can do with it S OLVE P RO B L E M S Get people to vote. Not so far fetched
  • 30. 4. What you can do with it S OLVE P RO B L E M S Do good. Stimulate charity. Help people.
  • 32. 5. Serious Business S U CC ES LIE S I N M ULT I P L E G AME ME C H AN I C S It’s in the combination of game-mechanics that creates success. Seth Priebatsch Chief Ninja SCVNGR
  • 33. 5. Serious Business G R OUP O N 2009: $100k 2010: $10M 2011: $2.6B
  • 34. 5. Serious Business NIK E + Run against & with friends. Stay motivated. Nike facilitates.
  • 35. 5. Serious Business DO N’T FO RGE T T H E D UT CH How to use in a campaign
  • 36. 5. Serious Business DO N’T FO RGE T T H E D UT CH 1st gamified travel platform Fans + Locals + Visitors + Trade Stimulate quantity & quality Plakkers!
  • 37. 3. Serious Businss P LA KK E RS
  • 39. 6. Some Pointers 1 CHALLENGE VS ACHIEVEMENT 2 CAN YOU INTEGRATE POINTS? 3 THE LEVELS OF YOUR BUSINESS 4 YOU WILL BE GAMED! 5 DON’T STIMULATE SPAM 6 ONLY POSITIVE REWARDS 7 PROTOTYPE: DESIGN IS KEY (TEST)
  • 40. 6. Some Pointers 1 CHALLENGE VS ACHIEVEMENT 2 CAN YOU INTEGRATE POINTS? 3 THE LEVELS OF YOUR BUSINESS 4 YOU WILL BE GAMED! 5 DON’T STIMULATE SPAM 6 ONLY POSITIVE REWARDS 7 PROTOTYPE: DESIGN IS KEY (TEST)
  • 41. 6. Some Pointers 1 CHALLENGE VS ACHIEVEMENT 2 CAN YOU INTEGRATE POINTS? 3 THE LEVELS OF YOUR BUSINESS 4 YOU WILL BE GAMED! 5 DON’T STIMULATE SPAM 6 ONLY POSITIVE REWARDS 7 PROTOTYPE: DESIGN IS KEY (TEST)
  • 42. 6. Some Pointers 1 CHALLENGE VS ACHIEVEMENT 2 CAN YOU INTEGRATE POINTS? 3 THE LEVELS OF YOUR BUSINESS 4 YOU WILL BE GAMED! 5 DON’T STIMULATE SPAM 6 ONLY POSITIVE REWARDS 7 PROTOTYPE: DESIGN IS KEY (TEST)
  • 43. 6. Some Pointers 1 CHALLENGE VS ACHIEVEMENT 2 CAN YOU INTEGRATE POINTS? 3 THE LEVELS OF YOUR BUSINESS 4 YOU WILL BE GAMED! 5 DON’T STIMULATE SPAM 6 ONLY POSITIVE REWARDS 7 PROTOTYPE: DESIGN IS KEY (TEST)
  • 44. 6. Some Pointers 1 CHALLENGE VS ACHIEVEMENT 2 CAN YOU INTEGRATE POINTS? 3 THE LEVELS OF YOUR BUSINESS 4 YOU WILL BE GAMED! 5 DON’T STIMULATE SPAM 6 ONLY POSITIVE REWARDS 7 PROTOTYPE: DESIGN IS KEY (TEST)
  • 45. 6. Some Pointers 1 CHALLENGE VS ACHIEVEMENT 2 CAN YOU INTEGRATE POINTS? 3 THE LEVELS OF YOUR BUSINESS 4 YOU WILL BE GAMED! 5 DON’T STIMULATE SPAM 6 ONLY POSITIVE REWARDS 7 PROTOTYPE: DESIGN IS KEY (TEST)
  • 46. 6. Some Pointers 1 CHALLENGE VS ACHIEVEMENT 2 CAN YOU INTEGRATE POINTS? 3 THE LEVELS OF YOUR BUSINESS 4 YOU WILL BE GAMED! 5 DON’T STIMULATE SPAM 6 ONLY POSITIVE REWARDS 7 PROTOTYPE: DESIGN IS KEY (TEST)
  • 47. One more thing