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Direct Marketing - what’s the point of the creative work? John Griffiths Planning Above and Beyond Bucharest Sept 8th The application of behavioural economics to DM
creativity and strategy
Why? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is creativity for?
Creativity is not the primary driver of  response
Direct Marketing is NOT an Ad in an envelope!
Which gives you better response? ,[object Object],[object Object]
Contribution to response Source: Direct Marketing Association
 
 
 
 
Intrigue ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
This invitation is going to cost me money!
What is the creative strategy? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Les Binet – how advertising works Review of IPA effectiveness winners since 1980
Which are more effective: emotional or rational campaigns? Effective ads work via emotions, not messages. Source: Les Binet 2009
Rational messages are LESS powerful Effective ads create ripples of influence throughout society. Source: Les Binet 2009
The most profitable advertising makes me less price sensitive Effective ads “tilt the demand curve”. Source: Les Binet 2009
The way the Marketing Society event creative  works is.. ,[object Object],[object Object],[object Object],[object Object],[object Object],Targeting task   I am already a Marketing Society member Creative task   Make me feel  differently about attending
How marketing thinking is changing Neuroscience Emotion Memory Decision making Herd theory Behavioural economics
Sometimes.. We want people to think ,[object Object]
Sometimes .. We don’t ,[object Object]
We DO want them to go through a process  ,[object Object]
Where creativity can make a difference ,[object Object],[object Object],[object Object]
Neuroscience ,[object Object],[object Object],Human Mammal Reptile
Emotion ,[object Object],[object Object]
Memory ,[object Object],[object Object],[object Object]
Herd theory: what everyone else is doing ,[object Object],[object Object],[object Object],[object Object]
Behavioural economics ,[object Object],[object Object],[object Object]
Heuristics ,[object Object],[object Object],[object Object],[object Object]
The decoy: how to assist choice ,[object Object]
3 way offer Source Don Ariely
2 way offer
3 way offer Source Don Ariely 16 84 0
2 way offer 68 32 Source Don Ariely
Anchoring ,[object Object],[object Object],[object Object]
Irish post office RMG Target Dublin
Irish post office: Heuristics in action ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mandated choice ,[object Object],[object Object],[object Object],[object Object]
Priming ,[object Object],[object Object],[object Object],[object Object]
Windows ,[object Object]
Loss aversion ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],IBM Shark
The power of FREE ,[object Object],[object Object],[object Object],[object Object]
Herd thinking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brandhouse whiskey – anti hero Jupiter Drawing Room South Africa
RNLI: role models for youth Proximity  London DMA Grand Prix
Chevrolet makes it all about YOU! Arc Worldwide Kuala Lumpur
whose job is this anyway? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Beware of channel thinking ,[object Object],[object Object],[object Object],[object Object]
In summary ,[object Object],[object Object],[object Object]
The books of the film..
The best DM creative resource  I know.. And its editor Patrick   Collister The Directory
Thank you for your attention! ,[object Object]
 

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What's the point of creativity in Direct Marketing

Notes de l'éditeur

  1. Black envelope Heavier paper, Official crest Actually an invite to spend money – dinner and conference marketing society
  2. Neuroscience – focus on brain activity not unproven models of how we make decisions Emotions and decision making Herd theory – we copy other people Behavioural economics – we’re not rational