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Toronto, June 6-7 2016
“WHAT THE APP?”… A
MODERNIZATION STRATEGY FOR
YOUR BUSINESS APPLICATIONS
John Head, PSC Group, LLC
3 things you will learn in this session
1. Why does “Social” matter to business applications?
2. What is Application Modernization and why does it
matter?
3. How integration across platforms and technologies can
inject social processes into business
Toronto, June 6-7 2016
Agenda
• About me
• Application State of the Union
• What is Application Modernization?
• Web Apps & Social Integration
• Platform Integration & Cognitive Integration
• Surround & Extend Legacy Applications
• Q&A
Who is John?
• Chief Evangelist & Business Development
• 24 years experience
– 19 Consulting, 5 sales
• Speaker of 50+ sessions at conferences and
user groups around the world
• Specialize in Application Modernization &
Integration
• 5 year Lumity Exec Board Member
• Joining YWCA of Chicago Board 6/16
5
PSC Group, LLC is proud to announce that, once again, they are home to
multiple IBM Champions. Six top PSC employees were selected for the
2015 list: John Head, Mark Roden, Shean McManus, Kathy Brown, Brad
Balassaitis and Toby Samples. PSC has more IBM Champions than any
other single organization. PSC has had at least one employee named an
IBM Champion since they started with the recognition 6 years ago.
Congratulations to our six IBM Champions
Brad Balassaitis Kathy Brown Toby Samples Mark Roden John Head Shean McManus
TechTarget
Toronto, June 6-7 2016
Agenda
• About me
• Application State of the Union
• What is Application Modernization?
• Web Apps & Social Integration
• Platform Integration & Cognitive Integration
• Surround & Extend Legacy Applications
• Q&A
The Application Battlefield
The Impact of Millennials
How did we get here?
•Doing the same
things better
Iteration
How did we get here?
• Doing the same things betterIteration
• Doing new thingsInnovation
• Doing new things that make the old
ones obsoleteTransformation
The Application Disruptors
UX
Modern
Workflow
MobileSocial
Cloud
13
The Application Disruptors
UX
Modern
Workflow
MobileSocial
Cloud
14
Toronto, June 6-7 2016
15
7 billion mobile phones on the
planet, with 1.5 billion of them
smartphones
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-
cell-phones-than-clean-water/
Toronto, June 6-7 2016
16
91% of all people on earth
have a mobile phone
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-
cell-phones-than-clean-water/
Toronto, June 6-7 2016
More people have cell phones than
running water.
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
Image: Image courtesy of adamr / FreeDigitalPhotos.net
Toronto, June 6-7 2016
18 Source: http://www.kpcb.com/insights/2013-internet-trends
Image: Image courtesy of adamr / FreeDigitalPhotos.net
People look at their photos 1,500x
each week
They spend 177 minutes on their
phone per day
Mobile Experience Done Right
Mobile Experience Done Wrong
The Application Disruptors
UX
Modern
Workflow
MobileSocial
Cloud
21
What Applications are Your Users Using?
Your users are using this at home …
What Applications are Your Users Using?
And this …
Do you think they really want to use this?
Do you think they want to use this?
Do you think they really want to use this?
Or this?
They want something like this!
Or this!
© 2013 IBM Corporation
I know what your thinking …
Your users aren’t like others.
They use the apps we tell them.
They do all their business
on approved tools.
© 2013 IBM Corporation
You're wrong.
More than 50% of business users bypass internal
applications for public tools.
© 2013 IBM Corporation
Because the internal tools are:
Too slow
Too restrictive
Not accessible at home
Not on the mobile device
Not Sexy
The Application Disruptors
UX
Modern
Workflow
MobileSocial
Cloud
31
Why the Cloud?
The Application Disruptors
UX
Modern
Workflow
MobileSocial
Cloud
33
Social is important today, but even more so tomorrow
90% of young adults
(ages 18 to 29) use
social media.
35% of those over
age 65 do
Top executives: social media
is for thee, but not for me
• 84% of CEOs and VPs say they use
social media to help make purchasing
decisions
• All 100 top global brands have social
media profiles on FB, Twitter, Youtube,
etc.
• 27% of C-Level executives actively
engaged, down from 47% in 2012
• Top 100 brands, only 31 CMOs have
twitter accounts
It’s Not about Big Data, It’s about Messy Data
• This isn’t a Hadoop Problem
• This is about the convergence of data that does not align
• How social process and tools effects the distribution of
data – that’s the key
Toronto, June 6-7 2016
Agenda
• About me
• Application State of the Union
• What is Application Modernization?
• Web Apps & Social Integration
• Platform Integration & Cognitive Integration
• Surround & Extend Legacy Applications
• Q&A
Our Methodology
Application Modernization, Not Migration
Inventory
Existing
Application
Portfolio
Categorize and
Prioritize
Estimate
Modernization
Costs
Determine
Landing Platform
Network Impact
Analysis
Data Center
Impact Analysis
Define Security
Model on
Landing Platform
Establish
Tools &
Standards
Application
Transformation
Data
Transformation
Sunset
Legacy
Environment
Develop Support
and Staffing Plan
Application
Modernized!
Reduce Licensing
of Legacy
Environment
Define
Governance
Model
Modify
Infrastructure
Establish
Development
Environment
Specify and
Procure
Production
Hardware and
Software
Analysis & Design
Prepare for a more data driven,
mobile, social and dynamic future
Identify opportunities to enhance
processes, workflow and security
Technical
Analysis
Business Value
Analysis
Cultural Change
Analysis
Develop Training
Plan and
Materials
Train End Users
on Modernized
Application
ANALYZE
MODERNIZE
Application Portfolio Value
• Is the IT Portfolio aligned to the Business Value?
• Can we identify immediate cost savings?
• Are there any technical issues requiring remediation?
43
Business Value
Technical Environment
Tolerate Invest
Eliminate Migrate
What are our options?
Sunset Maintain
Modernize Replatform
Toronto, June 6-7 2016
Sunset
Maintain
Modernize
Replatform
Toronto, June 6-7 2016
Agenda
• About me
• Application State of the Union
• What is Application Modernization?
• Web Apps & Social Integration
• Platform Integration & Cognitive Integration
• Surround & Extend Legacy Applications
• Q&A
Demo – PSC M&A
50
IBM Connections Integration
Toronto, June 6-7 2016
Agenda
• About me
• Application State of the Union
• What is Application Modernization?
• Web Apps & Social Integration
• Platform Integration & Cognitive Integration
• Surround & Extend Legacy Applications
• Q&A
Toronto, June 6-7 2016
Gold
1. Application Development
2. Cloud Productivity
3. Collaboration and Content
4. Customer Relationship
Management
5. Digital Advertising
Silver
1. Application Integration
2. Cloud Platform
3. Cloud CRM
4. Communications
5. Data Analytics
6. Data Platform
7. Devices and Deployment
8. Midmarket Solution Provider
9. Small and Midmarket Cloud
Solutions
Extensive Microsoft Competencies
Toronto, June 6-7 2016
Agenda
• About me
• Application State of the Union
• What is Application Modernization?
• Web Apps & Social Integration
• Platform Integration & Cognitive Integration
• Surround & Extend Legacy Applications
• Q&A
Microsoft SharePoint – the Problem
Our Approach
Surround Repurpose Migrate
Demo: Microsoft SharePoint Surround
69
Microsoft SharePoint Repurpose
3 things you learned in this session
1. How “Social” matter to business applications
2. What is Application Modernization and why does it
matter
3. How integration across platforms and technologies can
inject social processes into business
Toronto, June 6-7 2016
72
John Head
jhead@psclistens.com
1051 Perimeter Drive
Suite 500
Schaumburg, IL 60173
(847) 517-7200
(847) 517-7600 fax
Facebook.com/johndhead
Twitter.com/johnhead
LinkedIN.com/in/johndhead
Slideshare.com/johnhead
Youtube.com/johnhead
www.johndavidhead.com
www.pscgroup.com
Facebook.com/PSCGroup
Twitter.com/PSCGroup
Linkedin.com/company/psc-group-llc
Slideshare.com/PSCGroup
Youtube.com/PSCGroup

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“What the App?”… A Modernization Strategy for Your Business Applications

  • 1. Toronto, June 6-7 2016 “WHAT THE APP?”… A MODERNIZATION STRATEGY FOR YOUR BUSINESS APPLICATIONS John Head, PSC Group, LLC
  • 2. 3 things you will learn in this session 1. Why does “Social” matter to business applications? 2. What is Application Modernization and why does it matter? 3. How integration across platforms and technologies can inject social processes into business
  • 3. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  • 4. Who is John? • Chief Evangelist & Business Development • 24 years experience – 19 Consulting, 5 sales • Speaker of 50+ sessions at conferences and user groups around the world • Specialize in Application Modernization & Integration • 5 year Lumity Exec Board Member • Joining YWCA of Chicago Board 6/16
  • 5. 5
  • 6. PSC Group, LLC is proud to announce that, once again, they are home to multiple IBM Champions. Six top PSC employees were selected for the 2015 list: John Head, Mark Roden, Shean McManus, Kathy Brown, Brad Balassaitis and Toby Samples. PSC has more IBM Champions than any other single organization. PSC has had at least one employee named an IBM Champion since they started with the recognition 6 years ago. Congratulations to our six IBM Champions Brad Balassaitis Kathy Brown Toby Samples Mark Roden John Head Shean McManus
  • 8. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  • 10. The Impact of Millennials
  • 11. How did we get here? •Doing the same things better Iteration
  • 12. How did we get here? • Doing the same things betterIteration • Doing new thingsInnovation • Doing new things that make the old ones obsoleteTransformation
  • 15. Toronto, June 6-7 2016 15 7 billion mobile phones on the planet, with 1.5 billion of them smartphones Source: http://www.corvallisadvocate.com/2013/0523-more-people-have- cell-phones-than-clean-water/
  • 16. Toronto, June 6-7 2016 16 91% of all people on earth have a mobile phone Source: http://www.corvallisadvocate.com/2013/0523-more-people-have- cell-phones-than-clean-water/
  • 17. Toronto, June 6-7 2016 More people have cell phones than running water. Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/ Image: Image courtesy of adamr / FreeDigitalPhotos.net
  • 18. Toronto, June 6-7 2016 18 Source: http://www.kpcb.com/insights/2013-internet-trends Image: Image courtesy of adamr / FreeDigitalPhotos.net People look at their photos 1,500x each week They spend 177 minutes on their phone per day
  • 22. What Applications are Your Users Using? Your users are using this at home …
  • 23. What Applications are Your Users Using? And this …
  • 24. Do you think they really want to use this? Do you think they want to use this?
  • 25. Do you think they really want to use this? Or this?
  • 26. They want something like this!
  • 28. © 2013 IBM Corporation I know what your thinking … Your users aren’t like others. They use the apps we tell them. They do all their business on approved tools.
  • 29. © 2013 IBM Corporation You're wrong. More than 50% of business users bypass internal applications for public tools.
  • 30. © 2013 IBM Corporation Because the internal tools are: Too slow Too restrictive Not accessible at home Not on the mobile device Not Sexy
  • 34. Social is important today, but even more so tomorrow
  • 35. 90% of young adults (ages 18 to 29) use social media. 35% of those over age 65 do
  • 36. Top executives: social media is for thee, but not for me • 84% of CEOs and VPs say they use social media to help make purchasing decisions • All 100 top global brands have social media profiles on FB, Twitter, Youtube, etc. • 27% of C-Level executives actively engaged, down from 47% in 2012 • Top 100 brands, only 31 CMOs have twitter accounts
  • 37.
  • 38.
  • 39.
  • 40. It’s Not about Big Data, It’s about Messy Data • This isn’t a Hadoop Problem • This is about the convergence of data that does not align • How social process and tools effects the distribution of data – that’s the key
  • 41. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  • 42. Our Methodology Application Modernization, Not Migration Inventory Existing Application Portfolio Categorize and Prioritize Estimate Modernization Costs Determine Landing Platform Network Impact Analysis Data Center Impact Analysis Define Security Model on Landing Platform Establish Tools & Standards Application Transformation Data Transformation Sunset Legacy Environment Develop Support and Staffing Plan Application Modernized! Reduce Licensing of Legacy Environment Define Governance Model Modify Infrastructure Establish Development Environment Specify and Procure Production Hardware and Software Analysis & Design Prepare for a more data driven, mobile, social and dynamic future Identify opportunities to enhance processes, workflow and security Technical Analysis Business Value Analysis Cultural Change Analysis Develop Training Plan and Materials Train End Users on Modernized Application ANALYZE MODERNIZE
  • 43. Application Portfolio Value • Is the IT Portfolio aligned to the Business Value? • Can we identify immediate cost savings? • Are there any technical issues requiring remediation? 43 Business Value Technical Environment Tolerate Invest Eliminate Migrate
  • 44. What are our options? Sunset Maintain Modernize Replatform
  • 45. Toronto, June 6-7 2016 Sunset
  • 49. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  • 50. Demo – PSC M&A 50
  • 52.
  • 53. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  • 54. Toronto, June 6-7 2016 Gold 1. Application Development 2. Cloud Productivity 3. Collaboration and Content 4. Customer Relationship Management 5. Digital Advertising Silver 1. Application Integration 2. Cloud Platform 3. Cloud CRM 4. Communications 5. Data Analytics 6. Data Platform 7. Devices and Deployment 8. Midmarket Solution Provider 9. Small and Midmarket Cloud Solutions Extensive Microsoft Competencies
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  • 71. 3 things you learned in this session 1. How “Social” matter to business applications 2. What is Application Modernization and why does it matter 3. How integration across platforms and technologies can inject social processes into business
  • 72. Toronto, June 6-7 2016 72 John Head jhead@psclistens.com 1051 Perimeter Drive Suite 500 Schaumburg, IL 60173 (847) 517-7200 (847) 517-7600 fax Facebook.com/johndhead Twitter.com/johnhead LinkedIN.com/in/johndhead Slideshare.com/johnhead Youtube.com/johnhead www.johndavidhead.com www.pscgroup.com Facebook.com/PSCGroup Twitter.com/PSCGroup Linkedin.com/company/psc-group-llc Slideshare.com/PSCGroup Youtube.com/PSCGroup