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Should I pursue a
project management credential?



 CAPM®   PMI-SP®   PMI-RMP®   PMP®   PgMP®




                                             PMI.org
STEP 1
D E C I D E W H I C H CREDENTIAL IS RIGHT FOR YOU                   CAPM     PMI-SP    PMI-RMP    PMP     PgMP


If you answer yes to more than one of the questions         PMP® (Project Management Professional)
below a specific credential, PMI recommends that            Lead the team and direct all project tasks
you pursue that credential.                                 1. Do you perform your duties under
CAPM® (Certified Associate in Project Management)           general supervision?
Demonstrate your skills as a project team member            2. Are you responsible for all aspects of a
1. Have you been in project management for less than        project for the life of the project?
two years or are you new to project management?             3. Do you lead and direct cross-functional
2. Are you familiar with the latest edition of A Guide      teams to deliver projects within the constraints
to the Project Management Body of Knowledge                 of schedule, budget and scope?
(PMBOK® Guide)?                                             4. Do you demonstrate sufficient knowledge
NOTE: IF YOU ALREADY HOLD THE PMP CREDENTIAL, YOU MAY NOT   and experience to appropriately apply a
APPLY FOR THE CAPM.                                         methodology to projects that have reasonably
                                                            well-defined requirements and deliverables?
PMI-SP® (PMI Scheduling Professional)
                                                            5. Are you familiar with the PMBOK® Guide?
Develop and maintain the project schedule
1. Can you demonstrate knowledge and skill                  PgMP® (Program Management Professional)
in the specialised area of project scheduling?              Manage an organisational objective through a
2. Do you perform a dedicated role as a                     group of projects and their shared resources
project scheduling professional and support                 1. Do you manage multiple, related projects
the project team?                                           directed toward a strategic business objective?
3. Are you responsible for creating and                     2. Do the programs you manage contain complex
maintaining the project schedule, including                 activities that span functions, organisations,
reporting status and updates?                               geographic regions and cultures?
                                                            3. Are you responsible for defining and initiating
PMI-RMP® (PMI Risk Management Professional)
                                                            projects, and assigning project managers to manage
Assess and identify project risks along with
                                                            the cost, schedule and performance of component
making plans to mitigate threats and capitalise
                                                            projects, while working to ensure the ultimate success
on opportunities
                                                            and acceptance of the program?
1. Can you demonstrate knowledge and skill in the
                                                            4. Do you maintain continuous alignment of program
specialised area of project risk management?
                                                            scope with strategic business objectives and make
2. Do you perform a dedicated role as a project risk        recommendations to modify the program to
management professional and support the project team?       enhance effectiveness toward the business result
3. Are you responsible for assessing and identifying        or strategic intent?
project risks?                                              5. Do you have advanced skills in finance,
4. Are you responsible for preparing mitigation plans       cross-cultural awareness, leadership,
and capitalising on opportunities?                          communication, influence, negotiation and
                                                            conflict resolution?
                                                            6. Are you familiar with the latest edition
                                                            of the PMBOK® Guide and The Standard for
                                                            Program Management?
Skilled project managers are in demand around the world.
A globally recognised project management credential shows
employers that you have the knowledge, experience, and
education to effectively contribute to project team success.
The four-step process outlined here will show you the pathway
to applying for, earning and maintaining a PMI credential—an
important investment in your career that can increase your job
stability, expand your earning potential and help you to stand
out to employers.


Five Reasons to Earn a PMI Credential
Certification is an important step in career development and recognises
qualified and competent individuals. Here are five reasons why project
management practitioners become PMI-certified.


1.   PMI credentials recognise your project management knowledge, skills
     and abilities. PMI serves as an unbiased endorsement of your project
     management knowledge and professional experience on a global level.


2.   PMI credentials reflect achievement. Our credentials show that you have
     demonstrated excellence in the field by meeting standard requirements
     established by global project management practitioners.


3.   PMI credentials can lead to greater earnings. Many credential holders
     experience salary increases because of their certification status.


4.   PMI credentials can lead to career opportunities and advancement.
     Our family of credentials identifies you as a practitioner who has
     demonstrated competency in project management processes or in
     knowledge and experience in specialty areas of practice based on
     industry standards.


5.   PMI credentials allow for greater recognition from employers. PMI
     credential holders gain increased recognition from employers for taking
     the extra step in professional development.


For more information and to apply for a PMI credential,
visit PMI.org




                                                                               STEP 3
STEP 2
C H E C K Y O U R ELIGIBILITY                                                        CAPM   PMI-SP       PMI-RMP         PMP        PgMP


                                        CAPM®                                               PMI-SP®
CREDENTIAL DEFINITION                   The CAPM credential recognises a demonstrated       The PMI-SP credential recognises demonstrated
                                        understanding of the fundamental knowledge,         knowledge and expertise in the specialised area of
                                        processes and terminology as defined in the         developing and maintaining the project schedule.
                                        PMBOK® Guide that are needed for effective
                                        project management performance.

EXAMINATION FEE                         PMI Member           Non-Member                     PMI Member         Non-Member
                                        US$225 (€185)        US$300 (€250)                  US$520 (€430)      US$670 (€555)

WHO SHOULD APPLY FOR THIS CREDENTIAL?   Project team members who:                           Project team members with specialised expertise
                                                                                            in project scheduling
                                        • provide subject matter expertise
                                          (e.g., marketing, finance, customer care,
                                          processing, fulfillment)
                                        • serve as project sponsors, facilitators,
                                          liaisons or coordinators




EDUCATION                               High school diploma, Associate’s Degree,            Bachelor’s Degree,   High school diploma,
                                        or the global equivalent                            global equivalent or Associate’s Degree
                                                                                            or higher degree     or the global equivalent

PROJECT MANAGEMENT EDUCATION            23 hours (without work experience)                  Minimum 30 hours in project scheduling

PROFESSIONAL PROJECT MANAGEMENT         1,500 hours of professional experience              With Bachelor’s           With high school
WORK EXPERIENCE                         on a project team                                   Degree or global          diploma or global
                                        (without project management education)              equivalent within         equivalent within
                                                                                            the last five years:      the last five years:
                                                                                                                 or
                                                                                            a minimum of              a minimum of
                                                                                            3,500 hours of            5,000 hours of
                                                                                            work experience in        work experience in
                                                                                            project scheduling        project scheduling




EXAMINATION INFORMATION                 3-hour, 150-question,                               3.5-hour, 170-question,
                                        multiple-choice examination                         multiple-choice examination




EXAMINATION PREPARATION TIPS            • Review the CAPM credential handbook —             • Review the PMI-SP credential handbook
                                          paying particular attention to the CAPM           • Review the PMI-SP Examination Specification
                                          examination blueprint                             • Review the latest edition of the PMBOK® Guide
                                                                                            • Review the Practice Standard for Scheduling
                                        • Review the latest edition of the PMBOK® Guide
                                                                                            • Enroll in formal study courses
                                        • Participate in a web-based self-study course
                                          offered by PMI
                                        • Enroll in formal study courses
To be eligible for a PMI credential, applicants must meet specific educational, project and/or program
management experience requirements. Applicants also must pass evaluations including a rigorous
multiple-choice examination designed to objectively assess and measure professional ability.

PMI-RMP®                                          PMP®                                                 PgMP®
The PMI-RMP credential recognises demonstrated    The PMP recognises a demonstrated                    The PgMP credential recognises demonstrated
knowledge and expertise in the specialised        understanding of knowledge and skill to              experience, skill, and performance in oversight
area of assessing and identifying project risks   lead and direct project teams to deliver             of multiple, related projects that are aligned with
along with plans to mitigate threats and          results within the constraints of budget,            organizational objectives.
capitalise on opportunities.                      time and scope.

PMI Member         Non-Member                     PMI Member          Non-Member                       PMI Member     Non-Member
US$520 (€430)      US$670 (€555)                  US$405 (€340)       US$555(€465)                     US$1500(€1250) US$1800 (€1500)

Project team members with specialised expertise   Those who:                                           Those who:
in project risk management.
                                                  • are responsible for all aspects of a project       • manage programs that contain complex
                                                    for the life of a project.                           activities that span functions, organisations,
                                                                                                         geographic regions and cultures.
                                                  • lead and direct cross-functional teams to
                                                    deliver projects within the constraints of time,   • build credibility, establish rapport and
                                                    budget and scope.                                    maintain communication with stakeholders
                                                                                                         at multiple levels, including those external
                                                                                                         to the organisation.
                                                                                                       • possess advanced skills in finance, cross-cultural
                                                                                                         awareness, leadership, communication, influence,
                                                                                                         negotiation and conflict resolution.

Bachelor’s Degree    High school diploma          Bachelor’s Degree    High school diploma             Bachelor’s Degree    High school diploma
global equivalent or Associate’s Degree           global equivalent or Associate’s Degree              global equivalent or Associate’s Degree
or higher degree     or the global equivalent     or higher degree     or the global equivalent        or higher degree     or the global equivalent

Minimum 30 hours in project risk management       35 hours                                             Not applicable

With Bachelor’s         With high school          With Bachelor’s            With high school          With Bachelor’s           With high school
Degree or global        diploma or global         Degree or global           diploma or global         Degree or global          diploma or global
equivalent within       equivalent within         equivalent within          equivalent within         equivalent within         equivalent within
the last five years:    the last five years:      the last eight years:      the last eight years:     the last 15 years:        the last 15 years: a
                     or
a minimum of            a minimum of              a minimum of               a minimum of              four years                minimum of four
3,000 hours of work     4,500 hours of work       three years unique         five years unique         (6,000 hours)             years (6,000 hours) of
                                                                                                                          or
experience in project   experience in project     non-overlapping       or   non-overlapping           of project                project management
risk management         risk management           professional               professional              management                experience
                                                  experience during          experience during         experience AND            AND seven years
                                                  which at least 4,500       which at least 7,500      four years (6,000         (10,500 hours)
                                                  hours are spent            hours are spent           hours) of program         of program
                                                  leading and directing      leading and directing     management                management
                                                  project tasks              project tasks             experience                experience

3.5-hour, 170-question,                           4-hour, 200-question,                                Evaluation 1     Evaluation 2        Evaluation 3
multiple-choice examination                       multiple-choice examination                          Panel review     4-hour,             Online
                                                                                                                        170-question,       Multi-Rater
                                                                                                                        multiple-choice     Assessment
                                                                                                                        examination

• Review the PMI-RMP credential handbook          • Review the PMP credential handbook                 • Review the PgMP credential handbook
• Review the PMI-RMP Examination Specification    • Review the PMP Examination Specification           • Review the PgMP Examination Specification
• Review the latest edition of the PMBOK® Guide   • Review the PMP Sample Questions document           • Review the PgMP Sample Questions document
• Enroll in formal study courses                  • Review the latest edition of the PMBOK® Guide      • Review the latest edition of the PMBOK® Guide
                                                  • Enroll in formal study courses                     • Review The Standard for Program Management




*PROG RAM MANAGEMENT EXPERIENCE: FOR EACH PROGRAM LISTED, THERE MUST BE AT LEAST TWO CORRESPONDING PROJECTS
 THAT SHARE THE COMMON STRATEGIC GOAL AND BUDG ET OF THE PROGRAM.
STEP 3
P R E P A R E F O R EXAMINATION                                                            CAPM       PMI-SP    PMI-RMP      PMP       PgMP


Use these tips to help you prepare for your PMI credential examination:
1. Read the credential handbook to familiarise yourself with testing policies
   and procedures. (Credential handbooks can be downloaded in PDF format
   at www.pmi.org/careerdevelopment).
2. Read A Guide to the Project Management Body of Knowledge (PMBOK® Guide)
   along with other project management reference sources to familiarise
   yourself with current terminology and processes.
3. Take a prep course offered by a PMI component, PMI Registered Education
   Provider (R.E.P.), or other education provider.
4. Form a study group with colleagues or friends.

STEP 4
M A I N T A I N Y OUR CREDENTIAL                                                           CAPM       PMI-SP    PMI-RMP      PMP       PgMP


Once you earn a PMI credential, you are required to participate in the
Continuing Certification Requirements (CCR) program.
To adhere to the CCR program, you need to participate in professional
development activities where you earn professional development units (PDUs).
The table below details requirements for each credential.
                          CAPM                 PMI-SP               PMI-RMP              PMP          PgMP
   CERTIFICATION CYCLE    5 years              3 years              3 years              3 years      3 years

   NUMBER OF PDUs         No PDUs.             30 PDUs in s         30 PDUs in           60 PDUs      60 PDUs
   NEEDED IN THREE-       Re-exam at end       pecialised area of   specialised
   YEAR CYCLE             of five-year cyle    project scheduling   area of project
                                                                    risk management




Good things happen when you get involved with PMI.

With members and certification holders in 185 countries, Project Management Institute (PMI) is the leading
membership association for the project management profession and the largest association dedicated to
project management in the world. As the leading advocate for the profession, PMI is actively engaged in
setting professional standards, providing a professional career path for project managers and maintaining a
family of professional credentials.




PROJECT MANAGEMENT INSTITUTE          PMI EMEA SERVICE CENTRE                 PMI ASIA PACIFIC SERVICE CENTRE   PMI INDIA SERVICE CENTRE
Tel +1 610 356 4600                   Tel +32 2 743 1573                      Tel +65 6496 5501                 Tel +91 124 4517140
customercare@PMI.org                  customercare.emea@PMI.org               customercare.asiapac@PMI.org      customercare.india@PMI.org




© 2011 PROJECT MANAGEMENT INSTITUTE, INC. ALL RIGHTS RESERVED. “PMI”, THE PMI LOGO, “PMP”, “CAPM”, “PGMP”, “PMBOK”,
“PMI-RMP” AND “PMI-SP” ARE REGISTERED MARKS OF PROJECT MANAGEMENT INSTITUTE, INC. PRA-202-2011 (3-11)

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Certification brochure uk_v2

  • 1. Should I pursue a project management credential? CAPM® PMI-SP® PMI-RMP® PMP® PgMP® PMI.org
  • 2. STEP 1 D E C I D E W H I C H CREDENTIAL IS RIGHT FOR YOU CAPM PMI-SP PMI-RMP PMP PgMP If you answer yes to more than one of the questions PMP® (Project Management Professional) below a specific credential, PMI recommends that Lead the team and direct all project tasks you pursue that credential. 1. Do you perform your duties under CAPM® (Certified Associate in Project Management) general supervision? Demonstrate your skills as a project team member 2. Are you responsible for all aspects of a 1. Have you been in project management for less than project for the life of the project? two years or are you new to project management? 3. Do you lead and direct cross-functional 2. Are you familiar with the latest edition of A Guide teams to deliver projects within the constraints to the Project Management Body of Knowledge of schedule, budget and scope? (PMBOK® Guide)? 4. Do you demonstrate sufficient knowledge NOTE: IF YOU ALREADY HOLD THE PMP CREDENTIAL, YOU MAY NOT and experience to appropriately apply a APPLY FOR THE CAPM. methodology to projects that have reasonably well-defined requirements and deliverables? PMI-SP® (PMI Scheduling Professional) 5. Are you familiar with the PMBOK® Guide? Develop and maintain the project schedule 1. Can you demonstrate knowledge and skill PgMP® (Program Management Professional) in the specialised area of project scheduling? Manage an organisational objective through a 2. Do you perform a dedicated role as a group of projects and their shared resources project scheduling professional and support 1. Do you manage multiple, related projects the project team? directed toward a strategic business objective? 3. Are you responsible for creating and 2. Do the programs you manage contain complex maintaining the project schedule, including activities that span functions, organisations, reporting status and updates? geographic regions and cultures? 3. Are you responsible for defining and initiating PMI-RMP® (PMI Risk Management Professional) projects, and assigning project managers to manage Assess and identify project risks along with the cost, schedule and performance of component making plans to mitigate threats and capitalise projects, while working to ensure the ultimate success on opportunities and acceptance of the program? 1. Can you demonstrate knowledge and skill in the 4. Do you maintain continuous alignment of program specialised area of project risk management? scope with strategic business objectives and make 2. Do you perform a dedicated role as a project risk recommendations to modify the program to management professional and support the project team? enhance effectiveness toward the business result 3. Are you responsible for assessing and identifying or strategic intent? project risks? 5. Do you have advanced skills in finance, 4. Are you responsible for preparing mitigation plans cross-cultural awareness, leadership, and capitalising on opportunities? communication, influence, negotiation and conflict resolution? 6. Are you familiar with the latest edition of the PMBOK® Guide and The Standard for Program Management?
  • 3. Skilled project managers are in demand around the world. A globally recognised project management credential shows employers that you have the knowledge, experience, and education to effectively contribute to project team success. The four-step process outlined here will show you the pathway to applying for, earning and maintaining a PMI credential—an important investment in your career that can increase your job stability, expand your earning potential and help you to stand out to employers. Five Reasons to Earn a PMI Credential Certification is an important step in career development and recognises qualified and competent individuals. Here are five reasons why project management practitioners become PMI-certified. 1. PMI credentials recognise your project management knowledge, skills and abilities. PMI serves as an unbiased endorsement of your project management knowledge and professional experience on a global level. 2. PMI credentials reflect achievement. Our credentials show that you have demonstrated excellence in the field by meeting standard requirements established by global project management practitioners. 3. PMI credentials can lead to greater earnings. Many credential holders experience salary increases because of their certification status. 4. PMI credentials can lead to career opportunities and advancement. Our family of credentials identifies you as a practitioner who has demonstrated competency in project management processes or in knowledge and experience in specialty areas of practice based on industry standards. 5. PMI credentials allow for greater recognition from employers. PMI credential holders gain increased recognition from employers for taking the extra step in professional development. For more information and to apply for a PMI credential, visit PMI.org STEP 3
  • 4. STEP 2 C H E C K Y O U R ELIGIBILITY CAPM PMI-SP PMI-RMP PMP PgMP CAPM® PMI-SP® CREDENTIAL DEFINITION The CAPM credential recognises a demonstrated The PMI-SP credential recognises demonstrated understanding of the fundamental knowledge, knowledge and expertise in the specialised area of processes and terminology as defined in the developing and maintaining the project schedule. PMBOK® Guide that are needed for effective project management performance. EXAMINATION FEE PMI Member Non-Member PMI Member Non-Member US$225 (€185) US$300 (€250) US$520 (€430) US$670 (€555) WHO SHOULD APPLY FOR THIS CREDENTIAL? Project team members who: Project team members with specialised expertise in project scheduling • provide subject matter expertise (e.g., marketing, finance, customer care, processing, fulfillment) • serve as project sponsors, facilitators, liaisons or coordinators EDUCATION High school diploma, Associate’s Degree, Bachelor’s Degree, High school diploma, or the global equivalent global equivalent or Associate’s Degree or higher degree or the global equivalent PROJECT MANAGEMENT EDUCATION 23 hours (without work experience) Minimum 30 hours in project scheduling PROFESSIONAL PROJECT MANAGEMENT 1,500 hours of professional experience With Bachelor’s With high school WORK EXPERIENCE on a project team Degree or global diploma or global (without project management education) equivalent within equivalent within the last five years: the last five years: or a minimum of a minimum of 3,500 hours of 5,000 hours of work experience in work experience in project scheduling project scheduling EXAMINATION INFORMATION 3-hour, 150-question, 3.5-hour, 170-question, multiple-choice examination multiple-choice examination EXAMINATION PREPARATION TIPS • Review the CAPM credential handbook — • Review the PMI-SP credential handbook paying particular attention to the CAPM • Review the PMI-SP Examination Specification examination blueprint • Review the latest edition of the PMBOK® Guide • Review the Practice Standard for Scheduling • Review the latest edition of the PMBOK® Guide • Enroll in formal study courses • Participate in a web-based self-study course offered by PMI • Enroll in formal study courses
  • 5. To be eligible for a PMI credential, applicants must meet specific educational, project and/or program management experience requirements. Applicants also must pass evaluations including a rigorous multiple-choice examination designed to objectively assess and measure professional ability. PMI-RMP® PMP® PgMP® The PMI-RMP credential recognises demonstrated The PMP recognises a demonstrated The PgMP credential recognises demonstrated knowledge and expertise in the specialised understanding of knowledge and skill to experience, skill, and performance in oversight area of assessing and identifying project risks lead and direct project teams to deliver of multiple, related projects that are aligned with along with plans to mitigate threats and results within the constraints of budget, organizational objectives. capitalise on opportunities. time and scope. PMI Member Non-Member PMI Member Non-Member PMI Member Non-Member US$520 (€430) US$670 (€555) US$405 (€340) US$555(€465) US$1500(€1250) US$1800 (€1500) Project team members with specialised expertise Those who: Those who: in project risk management. • are responsible for all aspects of a project • manage programs that contain complex for the life of a project. activities that span functions, organisations, geographic regions and cultures. • lead and direct cross-functional teams to deliver projects within the constraints of time, • build credibility, establish rapport and budget and scope. maintain communication with stakeholders at multiple levels, including those external to the organisation. • possess advanced skills in finance, cross-cultural awareness, leadership, communication, influence, negotiation and conflict resolution. Bachelor’s Degree High school diploma Bachelor’s Degree High school diploma Bachelor’s Degree High school diploma global equivalent or Associate’s Degree global equivalent or Associate’s Degree global equivalent or Associate’s Degree or higher degree or the global equivalent or higher degree or the global equivalent or higher degree or the global equivalent Minimum 30 hours in project risk management 35 hours Not applicable With Bachelor’s With high school With Bachelor’s With high school With Bachelor’s With high school Degree or global diploma or global Degree or global diploma or global Degree or global diploma or global equivalent within equivalent within equivalent within equivalent within equivalent within equivalent within the last five years: the last five years: the last eight years: the last eight years: the last 15 years: the last 15 years: a or a minimum of a minimum of a minimum of a minimum of four years minimum of four 3,000 hours of work 4,500 hours of work three years unique five years unique (6,000 hours) years (6,000 hours) of or experience in project experience in project non-overlapping or non-overlapping of project project management risk management risk management professional professional management experience experience during experience during experience AND AND seven years which at least 4,500 which at least 7,500 four years (6,000 (10,500 hours) hours are spent hours are spent hours) of program of program leading and directing leading and directing management management project tasks project tasks experience experience 3.5-hour, 170-question, 4-hour, 200-question, Evaluation 1 Evaluation 2 Evaluation 3 multiple-choice examination multiple-choice examination Panel review 4-hour, Online 170-question, Multi-Rater multiple-choice Assessment examination • Review the PMI-RMP credential handbook • Review the PMP credential handbook • Review the PgMP credential handbook • Review the PMI-RMP Examination Specification • Review the PMP Examination Specification • Review the PgMP Examination Specification • Review the latest edition of the PMBOK® Guide • Review the PMP Sample Questions document • Review the PgMP Sample Questions document • Enroll in formal study courses • Review the latest edition of the PMBOK® Guide • Review the latest edition of the PMBOK® Guide • Enroll in formal study courses • Review The Standard for Program Management *PROG RAM MANAGEMENT EXPERIENCE: FOR EACH PROGRAM LISTED, THERE MUST BE AT LEAST TWO CORRESPONDING PROJECTS THAT SHARE THE COMMON STRATEGIC GOAL AND BUDG ET OF THE PROGRAM.
  • 6. STEP 3 P R E P A R E F O R EXAMINATION CAPM PMI-SP PMI-RMP PMP PgMP Use these tips to help you prepare for your PMI credential examination: 1. Read the credential handbook to familiarise yourself with testing policies and procedures. (Credential handbooks can be downloaded in PDF format at www.pmi.org/careerdevelopment). 2. Read A Guide to the Project Management Body of Knowledge (PMBOK® Guide) along with other project management reference sources to familiarise yourself with current terminology and processes. 3. Take a prep course offered by a PMI component, PMI Registered Education Provider (R.E.P.), or other education provider. 4. Form a study group with colleagues or friends. STEP 4 M A I N T A I N Y OUR CREDENTIAL CAPM PMI-SP PMI-RMP PMP PgMP Once you earn a PMI credential, you are required to participate in the Continuing Certification Requirements (CCR) program. To adhere to the CCR program, you need to participate in professional development activities where you earn professional development units (PDUs). The table below details requirements for each credential. CAPM PMI-SP PMI-RMP PMP PgMP CERTIFICATION CYCLE 5 years 3 years 3 years 3 years 3 years NUMBER OF PDUs No PDUs. 30 PDUs in s 30 PDUs in 60 PDUs 60 PDUs NEEDED IN THREE- Re-exam at end pecialised area of specialised YEAR CYCLE of five-year cyle project scheduling area of project risk management Good things happen when you get involved with PMI. With members and certification holders in 185 countries, Project Management Institute (PMI) is the leading membership association for the project management profession and the largest association dedicated to project management in the world. As the leading advocate for the profession, PMI is actively engaged in setting professional standards, providing a professional career path for project managers and maintaining a family of professional credentials. PROJECT MANAGEMENT INSTITUTE PMI EMEA SERVICE CENTRE PMI ASIA PACIFIC SERVICE CENTRE PMI INDIA SERVICE CENTRE Tel +1 610 356 4600 Tel +32 2 743 1573 Tel +65 6496 5501 Tel +91 124 4517140 customercare@PMI.org customercare.emea@PMI.org customercare.asiapac@PMI.org customercare.india@PMI.org © 2011 PROJECT MANAGEMENT INSTITUTE, INC. ALL RIGHTS RESERVED. “PMI”, THE PMI LOGO, “PMP”, “CAPM”, “PGMP”, “PMBOK”, “PMI-RMP” AND “PMI-SP” ARE REGISTERED MARKS OF PROJECT MANAGEMENT INSTITUTE, INC. PRA-202-2011 (3-11)