1. Grand Valley State Pew Campus Operations Jon Englund Sam King Darren Chase Trevor Spoelma

2. Overview Mission Statement: Educating students to shape their lives, professions, and their societies Operation’s purpose: To keep campus safe and well maintained so students can focus on learning. 22 Full time employees 5 Managers 11 Maintenance 1 HVAC 5 Clerical

3. GVSU Operations (Pew Campus) Erin Babson CHS; President’s house; The Rapid Bill Luckstead Muskegon; DeVos Rence Meredith Bike Factory; Eberhard; Housing; Utilities; Leased Space Ron Villanueva Parking Ramp, Kennedy, Holland, Landscaping

5. Leased Space

6. Parking

7. Various Building-specific Concerns

8. President’s House:

9. Maintenance

10. Fully staffed by Grand Valley

11. The Rapid:

12. Capacity planning

13. Costs

15. Rence Meredith Bike Factory: Operations Department; Charter School; Johnson Philanthropy Center Eberhard Housing Secchia Hall; Winter Hall Utilities: Heating; Plumbing; Electric Leased Space: Managing GV-owned Property; Revenue from unused space

16. Ron Villanueva Parking Ramp: Traffic Capacity Kennedy: Special Engineering Needs Meijer Campus: Located in Holland Manage Specific Contracts Snow; Landscaping; Hiring Student Workers

17. Organizational Focus: The Rapid The Rapid: $3,000,000 Fixed cost run the busses 25,000 Riders per day Completely managed by GVSU operations

18. http://www.youtube.com/watch?v=B-MCaeG2xA0&feature=player_embedded

20. LEED Certified buildings

21. Leadership in Energy and Environmental Design

22. Background

23. GVSU has 10 LEED certified buildings

24. MAREC

25. LEED Certified Gold (39 to 51 points)

26. Kennedy Hall

27. LEED Certified (33 to 38 points)

28. Bycicle Factory

30. “Best practices manual," publications

31. Steelcase

32. Tours once a month to see furniture in action

33. Try new products (Honors College smart boards)

34. Communication with WMU to share ideas

35. Work with vendors to test new products and methods

36. Consolidating purchase orders with local higher ed institutions

37. Make or buy

38. Vendors give them quality work because GVSU is a respected place

39. Include items on university wide surveys

40. Measure the number of work orders completed and do follow up phone calls after to measure satisfaction.

42. Bike Rental program next year

43. New Seidman College of Business, Fall 2013

46. Sustainability programs give GVSU positive press, especially our standing as a leader in LEED certification

47. The 50 route is important to students, promotes sustainability, and is one of GVSU's best assets

48. As the downtown campus grows outside contractors will be able to give GVSU better service.