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USE CASE  Auditing & Strengthening Change Control     Information technology has become a mission-critical component of a ...
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LogRhythm Change Control Management Use Case

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LogRhythm Change Control Management Use Case

  1. 1. USE CASE Auditing & Strengthening Change Control Information technology has become a mission-critical component of a rapidly growing percentage of companies. This is true whether driving specific business initiatives such as e-commerce platforms, or ensuring that modern workforces are performing their best. Optimizing systems and keeping applications stable has become a vital component of day-to-day business. This heightened reliance on IT means more complexity, more maintenance and frequent updates to keep up with continuously evolving technologies. And, like many things in an enterprise, IT platforms must be maintained, upgraded, and individual components periodically replaced. Change control management exists to minimize impact of these changes on business operations. LogRhythm tracks and alerts on changes that fall outside of normal processes to help enforce policy, accelerate mean-time-to resolution and provide forensic detail identifying where and how a process failed. Pinpoint the Source Think Globally, Act Locally Out of Sight, Out of Mind Challenge While many enterprises employ specific Significant changes to an organization’s Recurring issues that may not seem tools for managing the change control mission-critical IT infrastructure significant on an individual basis may process, there is a lack of visibility can often affect systems that fall be amplified over time. Impact patterns into changes being made outside of a outside of the change management over a longer time period are often controlled maintenance window. scope. Without a centralized view into overlooked because of a lack of visual Organizations need to identify and the entire IT infrastructure, measuring analysis capabilities. Measuring long minimize change control policy violations the true impact of multiple changes term performance impact is critical for across the enterprise.S can be a difficult task. developing effective change management processes. Solution LogRhythm offers a simple, wizard-based LogRhythm can correlate configuration LogRhythm provides an easy interface for interface for setting up advanced alerts changes -- whether they are identifying historical impact trends over that can notify administrators of any authorized or not -- to corresponding time through advanced visual analysis configuration change that takes place system issues that may not be a part views with rapid drill-down capabilities. outside of authorized change control of the change management process. windows. Benefit Administrators can take immediate steps Identifying additional systems that Long term trending provides additional to enforce policy and to make sure that may be impacted during change information on effective change unauthorized changes do not impact control provides administrators management policies and processes, production operations or critical updates. better information for improving on and can give additional insight on the change management process for the operational impact of specific the future. types of changes – leading to a better understanding of what needs to be changed in the future.© 2010 LogRhythm Inc. | www.logrhythm.com ChangeControlManagementUseCase_1004