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 Home staging is the act of preparing a
  private residence for sale in the real
  estate marketplace.
 Decorative Interiors by Mary Ellen
  provides a full range of services that can
  be useful in building a new home,
  preparing and existing home for sale or
  rent, or remodeling your current home.
 Secondary Research
 Qualitative Research
    › Interviews
        8 Realtors
        4 Home Buyers
        2 Home Sellers
 Sampling
 Data Analysis
1. What service are people most likely to
   pay for?
2. How would potential clients search for
   Mary Ellen?
3. What characteristics are most important
   to potential clients?
4. What are important factors when
   purchasing a home?
Respondent Categories
Home Sellers 1%
                           Renters 13%    Home Buyer 3%
             Realtors 4%




                                                 Home Owners
                                                    79%




        Home Owners        Home Sellers   Realtors   Rentors   Home Buyer
Gender
         Unknown
           7%
                                      Male
                                      27%




Female
  66%




            Male   Female   Unknown
Age
         Unknown
           11%
                                          20-34
  65 +
                                           25%
  5%




                                                  35-49
                                                   12%
50-64
 47%


         20-34   35-49   50-64   65 +   Unknown
Home Value
                      27%
                                                                   43%




       4%


            7%



                                      19%


$0 - 299,000     $300,000 - 599,000   $600,000 - 899,000   $900,000 +    Unknown
   What service are people most likely to
    pay for?
Mean
                  Consult to Build      3.04
                  Stage to Sell         3.97
                  Remodel Coaching      4.41
                  Interior Decorating   4.75
                  Stage to Live         5.01

Scale:
• 1 = Extremely Likely
• 2 = Likely
• 3 = Somewhat Likely
• 4 = Neutral
• 5 = Somewhat Unlikely
• 6 = Likely
• 7 = Extremely Unlikely
Extremely Likely         Likely   Somewhat Likely


      29%


21%                        22%            22%
            19%
                                                       17%
                     15%           15%                               14%

                   7%                                 7%
                                                 5%            4% 3%
                                  2%


 Consult to       Stage to Sell   Remodel         Interior    Stage to Live
   Build                          Coaching       Decorating
 What service are people most likely to
  pay for?
2. What characteristics are most important
   to potential clients?
3. How would potential clients search for
   Mary Ellen?
4. What are important factors when
   purchasing a home?
   What characteristics are most important
    to potential clients?
“Previous experience, what they have done, and
what it looks like” – Female, 45, Sarasota Home Seller



                                     Mean
        Taste                         1.42
        Price                         1.59
        Recommendations               1.90
        Experience                    1.93
        References                    1.99
        Certification                 2.66
Extremely Important       Important      Somewhat Important


66%

           52%
                                        47%
                      41%                           41%
              37%            36% 35%
                                                          32%       31%
  26%                                                            22% 22%
                                14%                        17%
                 7%                           10%
      4%

 Taste       Price          Recs.     Experience References       Certs.
 What service are people most likely to
  pay for?
 What characteristics are most important
  to potential clients?
3. How would potential clients search for
   Mary Ellen?
4. What are important factors when
   purchasing a home?
   How would potential clients search for
    Mary Ellen?
Mean
Google                         2.61
Recommendations Other          2.63
Home Decorating Website        2.92
Realtor Recommendation         3.13
Other Internet Search Engine   3.49
Real estate Websites           3.96
Phonebook                      4.75
Extremely Likely    Likely     Somewhat Likely



38%        38%
                        31%
                                  27%          28%
  25%               24%                 24%
         20%                16%                          20%           19%
                                                               17%
                 13%          14%
                                            12%      11%
      9%                                                             8%
                                                        7%
                                                                   3%


Google     Other        Home      Realtor      Other      Real       Phone
           Recs.       Decorat.   Recs.       Internet   Estate
                                                         Website
 What service are people most likely to
  pay for?
 What characteristics are most important
  to potential clients?
 How would potential clients search for
  Mary Ellen?
4. What are important factors when
   purchasing a home?
   What are important factors when
    purchasing a home?
Mean
Location                        1.29
Price                           1.36
Condition                       1.56
Architectural Structure         1.85
Square Footage                  2.23
Amenities                       2.29
The way the home is currently   3.73
decorated (staged)
Extremely Important         Important       Somewhat Important

73%
             67%
                         59%
                                                     46%
                                     40% 39%                    40%
                                                                              36%
                 31%           32%                       25%
      25%                                      21%                    28%
                                                            23%
                                             18%                            17%

        2%                        6%                                    3%
                    1%

Location       Price     Condition     Structure    Square    Amenities The way a
                                                    Footage              home is
                                                                         currently
                                                                        decorated
Mean
The way a home is decorated is                   1.70
important to me.
When looking at a home, I prefer it              3.52
to be unfurnished.
When looking at a home, I prefer it              3.94
to be furnished.



 • We wanted to take a closer look at the difference between the
        two sample means for unfurnished and furnished homes. (T-test)
 • There was a significance level of .000 between the two variables.
Strongly Agree       Agree        Somewhat Agree


         44% 43%




                                           21%                        20%
                       12%          14%                                      13%
                                                    9%          8%



ay a home is decorated is important to me I prefer itlooking a a home, I prefer it to be furnis
                 When looking at a home, When to be unfurnished
Mean
Exterior      1.57
Living Room   1.63
Landscaping   1.67
Entryway      1.86
Extremely Important    Important         Somewhat Important



49%                                      50%                 48%
      44%        45% 45%
                                  41%
                                                       35%



                                                                   12%
            6%                                 8%
                            5%


  Exterior        Living Room      Landscaping           Entryway
   People are most likely to pay for the
    Consult to Build service.

   The characteristic that is of most
    importance to the consumer is the taste
    of the home stager.
   Potential clients are likely to use Google
    as the primary search method for finding
    a home stager.

   Realtors view home staging as being
    highly important. Consumers view it as
    being important in their current
    homes, but not necessarily when
    purchasing a new home.
   Objective 1: What service are people
    most likely to pay for?

   Recommendations:
    › Focus more on the Consult to Build service
     within your home staging business.
   Objective 2: What characteristics are
    most important to potential clients?

   Recommendation:
    › Advertise your “taste” to the consumer.
       Provide a photo gallery on the website
       Utilize a portfolio to show clients during
        consultations
   Objective 3: How would potential clients
    search for Mary Ellen?

   Recommendation:
    › Make all services offered available in the top
      search engine utilized by consumers
      (Google).
    › Get Decorative Interiors by Mary Ellen on
      Google places.
   Objective 4: What are important factors
    when purchasing a home?

   Recommendation:
    › Try and get information out to the public
     about your business and what Decorative
     Interiors by Mary Ellen is all about.
Marketing Research for Decorative Interiors

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Marketing Research for Decorative Interiors

  • 1.
  • 2.  Home staging is the act of preparing a private residence for sale in the real estate marketplace.  Decorative Interiors by Mary Ellen provides a full range of services that can be useful in building a new home, preparing and existing home for sale or rent, or remodeling your current home.
  • 3.  Secondary Research  Qualitative Research › Interviews  8 Realtors  4 Home Buyers  2 Home Sellers  Sampling  Data Analysis
  • 4. 1. What service are people most likely to pay for? 2. How would potential clients search for Mary Ellen? 3. What characteristics are most important to potential clients? 4. What are important factors when purchasing a home?
  • 5. Respondent Categories Home Sellers 1% Renters 13% Home Buyer 3% Realtors 4% Home Owners 79% Home Owners Home Sellers Realtors Rentors Home Buyer
  • 6. Gender Unknown 7% Male 27% Female 66% Male Female Unknown
  • 7. Age Unknown 11% 20-34 65 + 25% 5% 35-49 12% 50-64 47% 20-34 35-49 50-64 65 + Unknown
  • 8. Home Value 27% 43% 4% 7% 19% $0 - 299,000 $300,000 - 599,000 $600,000 - 899,000 $900,000 + Unknown
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  • 13. What service are people most likely to pay for?
  • 14. Mean Consult to Build 3.04 Stage to Sell 3.97 Remodel Coaching 4.41 Interior Decorating 4.75 Stage to Live 5.01 Scale: • 1 = Extremely Likely • 2 = Likely • 3 = Somewhat Likely • 4 = Neutral • 5 = Somewhat Unlikely • 6 = Likely • 7 = Extremely Unlikely
  • 15. Extremely Likely Likely Somewhat Likely 29% 21% 22% 22% 19% 17% 15% 15% 14% 7% 7% 5% 4% 3% 2% Consult to Stage to Sell Remodel Interior Stage to Live Build Coaching Decorating
  • 16.  What service are people most likely to pay for? 2. What characteristics are most important to potential clients? 3. How would potential clients search for Mary Ellen? 4. What are important factors when purchasing a home?
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  • 19. What characteristics are most important to potential clients?
  • 20. “Previous experience, what they have done, and what it looks like” – Female, 45, Sarasota Home Seller Mean Taste 1.42 Price 1.59 Recommendations 1.90 Experience 1.93 References 1.99 Certification 2.66
  • 21. Extremely Important Important Somewhat Important 66% 52% 47% 41% 41% 37% 36% 35% 32% 31% 26% 22% 22% 14% 17% 7% 10% 4% Taste Price Recs. Experience References Certs.
  • 22.  What service are people most likely to pay for?  What characteristics are most important to potential clients? 3. How would potential clients search for Mary Ellen? 4. What are important factors when purchasing a home?
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  • 25. How would potential clients search for Mary Ellen?
  • 26. Mean Google 2.61 Recommendations Other 2.63 Home Decorating Website 2.92 Realtor Recommendation 3.13 Other Internet Search Engine 3.49 Real estate Websites 3.96 Phonebook 4.75
  • 27. Extremely Likely Likely Somewhat Likely 38% 38% 31% 27% 28% 25% 24% 24% 20% 16% 20% 19% 17% 13% 14% 12% 11% 9% 8% 7% 3% Google Other Home Realtor Other Real Phone Recs. Decorat. Recs. Internet Estate Website
  • 28.  What service are people most likely to pay for?  What characteristics are most important to potential clients?  How would potential clients search for Mary Ellen? 4. What are important factors when purchasing a home?
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  • 31. What are important factors when purchasing a home?
  • 32. Mean Location 1.29 Price 1.36 Condition 1.56 Architectural Structure 1.85 Square Footage 2.23 Amenities 2.29 The way the home is currently 3.73 decorated (staged)
  • 33. Extremely Important Important Somewhat Important 73% 67% 59% 46% 40% 39% 40% 36% 31% 32% 25% 25% 21% 28% 23% 18% 17% 2% 6% 3% 1% Location Price Condition Structure Square Amenities The way a Footage home is currently decorated
  • 34. Mean The way a home is decorated is 1.70 important to me. When looking at a home, I prefer it 3.52 to be unfurnished. When looking at a home, I prefer it 3.94 to be furnished. • We wanted to take a closer look at the difference between the two sample means for unfurnished and furnished homes. (T-test) • There was a significance level of .000 between the two variables.
  • 35. Strongly Agree Agree Somewhat Agree 44% 43% 21% 20% 12% 14% 13% 9% 8% ay a home is decorated is important to me I prefer itlooking a a home, I prefer it to be furnis When looking at a home, When to be unfurnished
  • 36. Mean Exterior 1.57 Living Room 1.63 Landscaping 1.67 Entryway 1.86
  • 37. Extremely Important Important Somewhat Important 49% 50% 48% 44% 45% 45% 41% 35% 12% 6% 8% 5% Exterior Living Room Landscaping Entryway
  • 38. People are most likely to pay for the Consult to Build service.  The characteristic that is of most importance to the consumer is the taste of the home stager.
  • 39. Potential clients are likely to use Google as the primary search method for finding a home stager.  Realtors view home staging as being highly important. Consumers view it as being important in their current homes, but not necessarily when purchasing a new home.
  • 40. Objective 1: What service are people most likely to pay for?  Recommendations: › Focus more on the Consult to Build service within your home staging business.
  • 41. Objective 2: What characteristics are most important to potential clients?  Recommendation: › Advertise your “taste” to the consumer.  Provide a photo gallery on the website  Utilize a portfolio to show clients during consultations
  • 42. Objective 3: How would potential clients search for Mary Ellen?  Recommendation: › Make all services offered available in the top search engine utilized by consumers (Google). › Get Decorative Interiors by Mary Ellen on Google places.
  • 43. Objective 4: What are important factors when purchasing a home?  Recommendation: › Try and get information out to the public about your business and what Decorative Interiors by Mary Ellen is all about.