1. 1
Joseph Y. H. Bahour
Joseph Y. H. Bahour
13232 Maple Creek Ln
Centreville, VA20120
Cell: 571 224 3634
Joseph_henien@yahoo.com
Summary of Qualifications and Skills
 Certified and registered Pharmacy Technician.
 Experience in pharmacy practice for over 25 years in both hospital and retail pharmacies.
 Outstanding personal skills in building long standing and trustworthy relationships to achieve the
ultimate goal of customer service and patient care.
 Achieved an excellent record in compliance with the pharmacy rules.
Employment Summary
CVS Pharmacy, Burke, VA June 2014 – Oct. 2014
Pharmacy Technician
 Worked among a team of 2 pharmacists and 7 pharmacy technicians.
 Job Responsibilities:
1. Customer Service
o Complied with all federal and state laws, rules and regulations, and ensured the
maintenance of quality assurance standards.
o Processed prescriptions, including translation of SIG codes, product selection, counting
and measuring drugs, and labeling prescriptions.
o Performed all register transactions. This includes cash, check and charge transactions.
o Performed all prescription pick-up procedures, offered to Counsel and directed customer
to Pharmacist.
o Retrieved and filed prescriptions appropriately according to State and Federal Law.
o Accessed, input and retrieved information to/from the computer.
2. Inventory Management
o Maintained in-stock by following all inventory management policies and procedures.
o Utilized appropriate report(s) to maintain replenishment.
o Pulled outdated, damaged and recalled merchandise, and prepared for return.
Dr. Joseph Pharmacy, Cairo, Egypt March 2005 – Oct. 2012
Pharmacy Owner and Manager.
 I used all my expertise to build my own business; e.g. computerized pharmacy management,
and latest inventory management techniques.
 Practiced the best patient care through patient counseling and medication therapy management.
 Dispensed prescription and on-the-counter (OTC) drugs.
 Undertaken staff training for better customer service.
 Implemented a home delivery service.
 Responsible for all human resources management tasks.
 Handled all register transactions as well as the daily accounting activities.

2. 2
Joseph Y. H. Bahour
Al Eman Pharmacy, Cairo, Egypt Oct. 2004 – Feb. 2005
Pharmacist.
 The main goal of this period was to regain experience in the Egyptian pharmaceutical market.
 Dispensed prescription and OTC drugs.
 Reordered product stocks from pharmaceutical companies.
 Helped in inventory control.
Hadi Hospital Pharmacy, Kuwait Jan. 2000 – March 2004
Pharmacist.
 Worked among a team of 5 pharmacists and 4 pharmacy technicians.
 Outpatient services:
o Dispensed prescription and OTC drugs.
o Dealt with different health insurance plans.
 Inpatient services:
o Medication entry and fill process.
o Billing for discharge.
 Controlled and re-ordered product stocks using the pharmacy computer system.
 Prepared periodical restricted drug reports that were presented to the Ministry of Health.
 Communicated with the different specialists in the hospital to exchange information regarding
prescriptions and medicine.
 Worked day and night shifts.
Al Katamy Pharmacy, Kuwait Oct. 1996 – Dec. 1999
Pharmacist.
 Worked in different branches of the pharmacy chain.
 Worked shifts of 1 pharmacist each.
 Dispensed prescription and OTC drugs.
 Controlled and re-ordered product stocks manually.
 Prepared periodical restricted drug reports that were presented to the Ministry of Health.
Al Wasmy Trading Company, Kuwait Oct. 1996 – Dec. 1999
Medical & Sales Representative.
 Part-time job.
 Promotion, marketing and sales of pharmaceutical products to physicians and pharmacists.
 Products included Biotene dental products and Summer’s Eve products.
 Job Scope:
o Marketing Area: All areas in Kuwait.
o Client List: Doctors of both the private and governmental sectors.
Al Awda Pharmacy, Salmiya, Kuwait June 1993 – Sept. 1996
Chief Pharmacist
 Completely responsible for pharmacy management.
 This was the only private pharmacy in Kuwait dispensing restricted drugs for psychological
patients.
 Dispensed prescription and OTC drugs.
 Controlled and re-ordered product stocks manually.
 Managed the purchasing and payments to pharmaceutical companies.
 Inventory management.
 Prepared periodical restricted drug reports that were presented to the Ministry of Health.

3. 3
Joseph Y. H. Bahour
Ciba Geigy Pharma, Egypt (currently: Novartis Pharmaceuticals) Feb. 1991 – May 1993
Medical Representative.
 Promotion and marketing of the Ciba Geigy pharmaceutical products.
 Preparation of periodical presentations for group detailing.
 Selected as the nationwide “Best Achiever” for the launching of the new anti-inflammatory drug
(cataflam) in 1992.
 Achieved the target for my job scope during the years 1991 to 1993 with excellent appraisals.
 Job Scope:
o Marketing Area: 33 towns in the 3 governorates: Beni Suef, Minia and Assiut.
o Client List: 300 doctors/ month in both the private and governmental sectors.
o Visiting Cycle: 4 weeks.
El Shaab Pharmacy, Minia, Egypt March 1989 – Dec. 1990
Pharmacist and manager.
 Completely responsible for pharmacy management.
 Dispensed prescription and OTC drugs.
 Controlled and re-ordered product stocks manually.
 Managed the purchasing and payments to pharmaceutical companies.
 Inventory management.
The Egyptian Military Hospital, Cairo, Egypt Jan. 1988 – March 1989
Pharmacist, obligatory military service.
 Worked in the central unit responsible for pharmaceutical inventory revision of the different units
of the Army located in Greater Cairo Area.
 Revised and approved pharmaceutical orders of these units.
El Shaab Pharmacy, Minia, Egypt Sept. 1987 – Dec. 1987
Pharmacist
 Dispensed prescription and OTC drugs.
 Controlled and re-ordered of product stocks manually.
 Managed the purchasing and payments to pharmaceutical companies.
 Inventory management.
Education
Bachelor of Science in Pharmacy, Assiut University, Egypt May 1987
General grade: very good
Training and Certificates
 TOEFL Preparation Course, VIU Dec. 2015
 Pharmacy Technician Training, CVS June 2014
Training courses:
1. Pharmacy Basics.
2. Foundations of Pick-up.
3. Foundations of Production.
4. Foundations of Drop-off.

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Joseph Y. H. Bahour
5. Inventory Management.
6. Register Basics.
7. DEA & Pharmacy Regulatory.
 Certified and Registered Pharmacy Technician (CPhT) Feb. 2014
 Professional Pharmacist license in Kuwait June 1993
 Initial Product Training, Ciba Geigy Pharma, Egypt Feb. 1991
 Selling Skills Training, Ciba Geigy Pharma, Egypt Dec. 1991
 Professional Pharmacist license in Egypt July 1987