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Prof. Tauseef Irfan
 Research is the Search for Knowledge
 It is an Art of Scientific Investigation
 According to Redman and Mory, Research        is a
  “Systematized effort to gain new knowledge”
 Research is an original addition to the available
  knowledge, which contributes to it’s further
  advancement
 In sum, Research is the search for knowledge,
  using objective and systematic methods to find
  solution to a problem
 To gain familiarity with new insights into a
  phenomenon
 To accurately portray the characteristics of a
  particular individual, group, or a situation
 To analyze the frequency with which
  something occurs
 To examine the Hypothesis of a casual
  relationship between two variables
 Research Methods are the methods that the
  researcher adopts for conducting the
  research Studies
 Research Methodology is the way in which
  research problems are solved systematically.
 It is the Science of studying how research is
  conducted Scientifically
 Quantitative Approach
(Uses experimental, inferential and simulation
  approaches to research)
 Qualitative Approach
(Uses techniques like in-depth interview, focus
  group interviews)
 Descriptive
 Analytical
 Applied
 Fundamental
 Quantitative
 Qualitative
 Conceptual
 Empirical
 Other Types
 In Descriptive Research, the Researcher has
  to only report what is happening or what has
  happened.
 In Analytical Research, the Researcher has to
  use the already available facts or information,
  and analyse them to make a critical
  evaluation of the subject
 An attempt to find solution to an immediate
  problem encountered by a firm, an Industry, a
  business organization, or the Society is
  known as Applied Research
 Gathering knowledge for knowledge’s sake is
  ‘Pure’ or ‘Basic’ or ‘Fundamental’ Research
 Quantitative Research involves the
  measurement of quantity or amount. (ex:
  Economic & Statistical methods)
 Qualitative Research is concerned with the
  aspects related to or involving quality or Kind.
  (ex: Motivational Research involving
  behavioural Sciences)
 The Research related to some abstract idea
  or theory is known as Conceptual Research.
  (Ex: Philosophers and Thinkers using this to
  developing new concepts)
 Empirical Research relies on the observation
  or experience with hardly any regard for
  theory and system.
 One-time or Longitudinal Research (On the
  basis time)
 Laboratory Research or Field-setting or
  Simulational Research (On the basis of
  environment)
 Historical Research
 Helps Researcher to develop disciplined
  thinking
 The Researcher will confidently evaluate and
  utilize the Research Findings
 Helps the Research consumer to evaluate
  Research and make rational decisions
 The Researcher will be equipped with
  knowledge of different tools to conduct
  scientific Research
 Desire for accuracy of observation & precision
  of statement
 An alert mind.
 Must practice “The art of enduring
  intellectual hardships”
 Making statements cautiously
 According to Hudson Maxim “All progress is
 born of inquiry. Doubt is often better than
 overconfidence, for it leads to inquiry, and
 inquiry leads to invention”
   1. Formulating the Research Problem
   2. Extensive Literature Survey
   3. Developing Hypothesis
   4. Preparing the Research Design
   5. Determining Sample Design
   6. Collecting Data
   7. Execution of the Project
   8. Analysis of the Data
   9. Hypothesis Testing
   10. Generalization and Interpretation
   11. Preparation of the Report or Presentation of the Results
 Research Problem is an unanswered question
 that a researcher might encounter in the
 context of either a theoretical or practical
 situation
A research problem refers to some difficulty which a researcher
    experiences and wants to obtain a solution for the same. The
    components of a research problem are:

   There should be an individual or a group who have some difficulty or
    problem
   There should be some objective to be pursued (A person or an
    organization who wants nothing cannot have a problem)
   There should be more than one alternative means available to the
    Researcher.
   There should be some doubt in the mind of the Researcher about the
    choice of alternative means
   There must be some environment to which the difficulty pertains
 I- an individual or an organization (to whom
  the problem is attributed)
 Y-the environment where I is situated
 Z-the uncontrolled variables which control Y
 C1 & C2 two courses of action
 B1 & B2 two possible outcomes of the said
  course (One outcome should be what
  Researcher Wants)
 Statement of the problem in a general way
 Understanding the nature of the problem
 Surveying the available literature
 Developing ideas through discussions
 Rephrasing the research problem
It highlights decisions which include
1. The Name of the Study
2. The Purpose of the Study
3. The Location where the study would be conducted
4. The Nature of Data Required
5. From where the required Data can be collected
6. What time period the study would cover
7. The Type of Sample Design
8. The Techniques of Data Collection
9. The Methods of Data Analysis
10.In what style will the report be prepared
 The sampling design: method of selecting
  items
 The observational design: the conditions
  under which observations are to be made
 The statistical design: methods of data
  analysis
 The operational design: the techniques by
  which the procedures specified above can be
  carried out
   Dependent and Independent variables
   Extraneous variables
   Confounded relationship
   Research hypothesis: A predictive statement that relates an
    independent variable to a dependent variable
   Experimental and non experimental hypothesis testing
    research: When the purpose of research is to test a research
    hypothesis, it is term end as hypothesis testing research. It
    can be of the experimental design or of the non experimental
    design
   Experimental and control groups
 Research Design in case of exploratory
 research studies

 Research Design in case of Descriptive and
 Diagnostic research studies

 Research Design in case of Hypothesis-
 testing Research Design research studies
 To formulate a Research Problem for an in-depth or
  more precise investigation
 To discover new ideas and insights
 Three methods considered for such Research
  Design
  a) A Survey of related Literature
  b) Experience survey
  c) Analysis of insight-stimulating instances:
  Suitable in areas where there is little experience to
  serve as a guide
   Descriptive Research Design is concerned with describing
    the characteristics of a particular individual or a group.
   Diagnostic Research Design is determines the frequency
    with which a variable occurs or it’s relationship with other.
   The design for both studies is rigid and consists of the
    following:
   Formulating the objective
   Data collection methods
   Sample selection
   Collection of data
   Analysis
   Reporting
 The Researcher tests the Hypothesis of
  casual relationship between two or more
  variables
 Such studies require experiments to be
  conducted as experiments are unbiased. Thus
  when we talk of research design in such
  studies, we often mean the design of
  experiments.
 The principle of replication: The experiment should
  be repeated more than once to increase the
  statistical accuracy of the experiments. In other
  words, it is a complete run for all the treatments to
  be tested in the experiment.
 The principle of randomization: Provides
  protection against the effect the extraneous factors
 The principle of local control: The extraneous
  factor is made to vary deliberately(application of
  ANOVA)
 INFORMAL
   Before and after without control design
   After only with control design
   Before and after with control design

 FORMAL
   Completely randomized design
   Randomized block design
   Latin square design
   Factorial designs
Before and after without control
design
After only with control design
Before and after with control design
METHODS OF DATA COLLECTION
 There are 2 types of data: primary and
  secondary
 Primary data is collected by the researcher
  himself using surveys, observation and
  experiments
 Secondary data is already available
  beforehand
 Advantages and disadvantages of both types
  of data?????????
Identify the need for secondary
   data




                                     Test for objectivity, relevancy, accuracy,          Stop using
                                                                                   F
Utility of internal data sources                                                       internal sec.
                                     currency, authenticity, action ability
                                                                                       data


                    Not useful

   Utility of external data           Test for objectivity, relevancy, accuracy,   F   Stop using
                                      currency, authenticity, action ability           external sec.
   sources
                                                                                       data

                   Not useful


          Stop using                           Use external data
           external
          sec. data
 There are two major methods of primary data
  collection
 Survey: Gathering info through respondents
  for any pre established research objective

 Observation: watching and recording the
 behavior of test subjects without any
 interaction with them
   Cost
   Time
   Response rate
   Speed of data collection
   Survey coverage area
   Bias due to Interviewer
   Quantity of data
   Anonymity of the respondents
   Question posing
   Question diversity
Observation research can be broadly classified
 as:
   Direct vs Indirect: observing behavior vs observing the
    outcome of behavior
   Structured vs unstructured: following a guideline vs not
    following a guideline
   Disguised vs undisguised: subject unaware vs subject aware
   Human vs Mechanical
   Personal Observation
   Mechanical observation
   Audits (examination of particular records or inventory
    analysis of the items under investigation)
   Content analysis (research technique used to objectively
    and systematically make inferences about the intentions,
    attitudes and values of individuals by identifying specified
    characteristics in textual messages)
   Physical Trace Analysis(involves collection of data through
    physical trace of the subjects in terms of understanding their
    past behavior)
A questionnaire consists of formalized and pre
specified set of questions designed to obtain
responses from potential respondents. The
questions reflect the research objective under
investigation
   PART 1: Pre Construction Phase
   Specify the required info in light of the research objective
   Overview of respondent’s characteristics
   Selecting an appropriate survey technique
   PART 2: Construction Phase
   Decision regarding question format
   Decision Regarding question wording
   Decision Regarding question sequencing
   Decision Regarding question response choice
   Decision Regarding questionnaire layout
   Produce first draft of questionnaire
   PART 3: Post Construction Phase
   Go for pre testing
   Revisit the questionnaire
   Revise final draft
   Administer the questionnaire
   Open-ended questions
     Questions in which respondent answers in his own words
     Most beneficial in exploratory research
     Costs are much greater than for fixed questions due to
      coding, editing, and analyzing the data.
   Fixed-alternative/Close-ended questions
     Question in which respondent selects one or more options
      from pre-determined set of responses
     Alternatives should be mutually exclusive
     3 types: Simple dichotomy , MCQs and scales
    Most questionnaires include both open-ended and close ended questions.
   Questions should be simple and easy to understand
   Eg: What is your perception about the new ad campaign?
   No Vague or ambiguous words
   Eg: in one year, how much will you spend on shopping?
   Avoid double barreled questions
   Eg: On weekends, would you prefer an outing with your family and where would you
    like to go?
   Avoid leading and loaded questions
 Eg: Aren’t you satisfied with the new feature of this product?
 Eg: Every patriotic Indian will prefer an Indian brand of soap.
 In some situations, the split ballot technique is used
 Avoid using overstated words
 Avoid implied assumptions
   Do you think Company A should continue with its incentive scheme on
    bulk purchase?
 Respondent’s memory should not be overtaxed
 Avoid generalization and estimation
   What is the average per person consumption of pulses by your family in
    the past 6 months?
   Respondent’s ability to answer must be
    considered
 Screening questions
 Opening questions
 Transition statements(movement from one set of
 questions to another)
 Difficult to answer questions
 Identification and categorization questions
 (basic info and demographic info)
 Logical order of questioning(Funnel technique,
 Work technique, Section technique)
 As    a general rule, researchers present a
    question with five to seven response
    alternatives, but these can vary in accordance
    to the question being asked.
   Eg: which place would you like to visit during the holidays?
   Eg: how do you like to spend your time during the weekend?
Decision   Regarding questionnaire
 layout
Produce first draft of questionnaire
 PRE TESTING: Involves administering the questionnaire
    to a small sample of the population to identify and eliminate
    potential problems.
   4 methods are used: expert panel, conventional pre test,
    behavioral interaction coding and cognitive interviews
 REVISIT THE QUESTIONNAIRE
 REVISE FINAL DRAFT
 ADMINISTER THE QUESTIONNAIRE

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Research methodology (2)

  • 2.  Research is the Search for Knowledge  It is an Art of Scientific Investigation  According to Redman and Mory, Research is a “Systematized effort to gain new knowledge”  Research is an original addition to the available knowledge, which contributes to it’s further advancement  In sum, Research is the search for knowledge, using objective and systematic methods to find solution to a problem
  • 3.  To gain familiarity with new insights into a phenomenon  To accurately portray the characteristics of a particular individual, group, or a situation  To analyze the frequency with which something occurs  To examine the Hypothesis of a casual relationship between two variables
  • 4.  Research Methods are the methods that the researcher adopts for conducting the research Studies  Research Methodology is the way in which research problems are solved systematically.  It is the Science of studying how research is conducted Scientifically
  • 5.  Quantitative Approach (Uses experimental, inferential and simulation approaches to research)  Qualitative Approach (Uses techniques like in-depth interview, focus group interviews)
  • 6.  Descriptive  Analytical  Applied  Fundamental  Quantitative  Qualitative  Conceptual  Empirical  Other Types
  • 7.  In Descriptive Research, the Researcher has to only report what is happening or what has happened.  In Analytical Research, the Researcher has to use the already available facts or information, and analyse them to make a critical evaluation of the subject
  • 8.  An attempt to find solution to an immediate problem encountered by a firm, an Industry, a business organization, or the Society is known as Applied Research  Gathering knowledge for knowledge’s sake is ‘Pure’ or ‘Basic’ or ‘Fundamental’ Research
  • 9.  Quantitative Research involves the measurement of quantity or amount. (ex: Economic & Statistical methods)  Qualitative Research is concerned with the aspects related to or involving quality or Kind. (ex: Motivational Research involving behavioural Sciences)
  • 10.  The Research related to some abstract idea or theory is known as Conceptual Research. (Ex: Philosophers and Thinkers using this to developing new concepts)  Empirical Research relies on the observation or experience with hardly any regard for theory and system.
  • 11.  One-time or Longitudinal Research (On the basis time)  Laboratory Research or Field-setting or Simulational Research (On the basis of environment)  Historical Research
  • 12.  Helps Researcher to develop disciplined thinking  The Researcher will confidently evaluate and utilize the Research Findings  Helps the Research consumer to evaluate Research and make rational decisions  The Researcher will be equipped with knowledge of different tools to conduct scientific Research
  • 13.  Desire for accuracy of observation & precision of statement  An alert mind.  Must practice “The art of enduring intellectual hardships”  Making statements cautiously
  • 14.  According to Hudson Maxim “All progress is born of inquiry. Doubt is often better than overconfidence, for it leads to inquiry, and inquiry leads to invention”
  • 15. 1. Formulating the Research Problem  2. Extensive Literature Survey  3. Developing Hypothesis  4. Preparing the Research Design  5. Determining Sample Design  6. Collecting Data  7. Execution of the Project  8. Analysis of the Data  9. Hypothesis Testing  10. Generalization and Interpretation  11. Preparation of the Report or Presentation of the Results
  • 16.  Research Problem is an unanswered question that a researcher might encounter in the context of either a theoretical or practical situation
  • 17. A research problem refers to some difficulty which a researcher experiences and wants to obtain a solution for the same. The components of a research problem are:  There should be an individual or a group who have some difficulty or problem  There should be some objective to be pursued (A person or an organization who wants nothing cannot have a problem)  There should be more than one alternative means available to the Researcher.  There should be some doubt in the mind of the Researcher about the choice of alternative means  There must be some environment to which the difficulty pertains
  • 18.  I- an individual or an organization (to whom the problem is attributed)  Y-the environment where I is situated  Z-the uncontrolled variables which control Y  C1 & C2 two courses of action  B1 & B2 two possible outcomes of the said course (One outcome should be what Researcher Wants)
  • 19.  Statement of the problem in a general way  Understanding the nature of the problem  Surveying the available literature  Developing ideas through discussions  Rephrasing the research problem
  • 20. It highlights decisions which include 1. The Name of the Study 2. The Purpose of the Study 3. The Location where the study would be conducted 4. The Nature of Data Required 5. From where the required Data can be collected 6. What time period the study would cover 7. The Type of Sample Design 8. The Techniques of Data Collection 9. The Methods of Data Analysis 10.In what style will the report be prepared
  • 21.  The sampling design: method of selecting items  The observational design: the conditions under which observations are to be made  The statistical design: methods of data analysis  The operational design: the techniques by which the procedures specified above can be carried out
  • 22. Dependent and Independent variables  Extraneous variables  Confounded relationship  Research hypothesis: A predictive statement that relates an independent variable to a dependent variable  Experimental and non experimental hypothesis testing research: When the purpose of research is to test a research hypothesis, it is term end as hypothesis testing research. It can be of the experimental design or of the non experimental design  Experimental and control groups
  • 23.  Research Design in case of exploratory research studies  Research Design in case of Descriptive and Diagnostic research studies  Research Design in case of Hypothesis- testing Research Design research studies
  • 24.  To formulate a Research Problem for an in-depth or more precise investigation  To discover new ideas and insights  Three methods considered for such Research Design a) A Survey of related Literature b) Experience survey c) Analysis of insight-stimulating instances: Suitable in areas where there is little experience to serve as a guide
  • 25. Descriptive Research Design is concerned with describing the characteristics of a particular individual or a group.  Diagnostic Research Design is determines the frequency with which a variable occurs or it’s relationship with other.  The design for both studies is rigid and consists of the following:  Formulating the objective  Data collection methods  Sample selection  Collection of data  Analysis  Reporting
  • 26.  The Researcher tests the Hypothesis of casual relationship between two or more variables  Such studies require experiments to be conducted as experiments are unbiased. Thus when we talk of research design in such studies, we often mean the design of experiments.
  • 27.  The principle of replication: The experiment should be repeated more than once to increase the statistical accuracy of the experiments. In other words, it is a complete run for all the treatments to be tested in the experiment.  The principle of randomization: Provides protection against the effect the extraneous factors  The principle of local control: The extraneous factor is made to vary deliberately(application of ANOVA)
  • 28.  INFORMAL  Before and after without control design  After only with control design  Before and after with control design  FORMAL  Completely randomized design  Randomized block design  Latin square design  Factorial designs
  • 29. Before and after without control design
  • 30. After only with control design
  • 31. Before and after with control design
  • 32. METHODS OF DATA COLLECTION
  • 33.  There are 2 types of data: primary and secondary  Primary data is collected by the researcher himself using surveys, observation and experiments  Secondary data is already available beforehand  Advantages and disadvantages of both types of data?????????
  • 34.
  • 35. Identify the need for secondary data Test for objectivity, relevancy, accuracy, Stop using F Utility of internal data sources internal sec. currency, authenticity, action ability data Not useful Utility of external data Test for objectivity, relevancy, accuracy, F Stop using currency, authenticity, action ability external sec. sources data Not useful Stop using Use external data external sec. data
  • 36.  There are two major methods of primary data collection  Survey: Gathering info through respondents for any pre established research objective  Observation: watching and recording the behavior of test subjects without any interaction with them
  • 37.
  • 38. Cost  Time  Response rate  Speed of data collection  Survey coverage area  Bias due to Interviewer  Quantity of data  Anonymity of the respondents  Question posing  Question diversity
  • 39. Observation research can be broadly classified as:  Direct vs Indirect: observing behavior vs observing the outcome of behavior  Structured vs unstructured: following a guideline vs not following a guideline  Disguised vs undisguised: subject unaware vs subject aware  Human vs Mechanical
  • 40. Personal Observation  Mechanical observation  Audits (examination of particular records or inventory analysis of the items under investigation)  Content analysis (research technique used to objectively and systematically make inferences about the intentions, attitudes and values of individuals by identifying specified characteristics in textual messages)  Physical Trace Analysis(involves collection of data through physical trace of the subjects in terms of understanding their past behavior)
  • 41. A questionnaire consists of formalized and pre specified set of questions designed to obtain responses from potential respondents. The questions reflect the research objective under investigation
  • 42. PART 1: Pre Construction Phase  Specify the required info in light of the research objective  Overview of respondent’s characteristics  Selecting an appropriate survey technique  PART 2: Construction Phase  Decision regarding question format  Decision Regarding question wording  Decision Regarding question sequencing  Decision Regarding question response choice  Decision Regarding questionnaire layout  Produce first draft of questionnaire  PART 3: Post Construction Phase  Go for pre testing  Revisit the questionnaire  Revise final draft  Administer the questionnaire
  • 43.
  • 44. Open-ended questions  Questions in which respondent answers in his own words  Most beneficial in exploratory research  Costs are much greater than for fixed questions due to coding, editing, and analyzing the data.  Fixed-alternative/Close-ended questions  Question in which respondent selects one or more options from pre-determined set of responses  Alternatives should be mutually exclusive  3 types: Simple dichotomy , MCQs and scales Most questionnaires include both open-ended and close ended questions.
  • 45. Questions should be simple and easy to understand  Eg: What is your perception about the new ad campaign?  No Vague or ambiguous words  Eg: in one year, how much will you spend on shopping?  Avoid double barreled questions  Eg: On weekends, would you prefer an outing with your family and where would you like to go?  Avoid leading and loaded questions  Eg: Aren’t you satisfied with the new feature of this product?  Eg: Every patriotic Indian will prefer an Indian brand of soap.  In some situations, the split ballot technique is used
  • 46.  Avoid using overstated words  Avoid implied assumptions  Do you think Company A should continue with its incentive scheme on bulk purchase?  Respondent’s memory should not be overtaxed  Avoid generalization and estimation  What is the average per person consumption of pulses by your family in the past 6 months?  Respondent’s ability to answer must be considered
  • 47.  Screening questions  Opening questions  Transition statements(movement from one set of questions to another)  Difficult to answer questions  Identification and categorization questions (basic info and demographic info)  Logical order of questioning(Funnel technique, Work technique, Section technique)
  • 48.  As a general rule, researchers present a question with five to seven response alternatives, but these can vary in accordance to the question being asked.  Eg: which place would you like to visit during the holidays?  Eg: how do you like to spend your time during the weekend?
  • 49. Decision Regarding questionnaire layout Produce first draft of questionnaire
  • 50.  PRE TESTING: Involves administering the questionnaire to a small sample of the population to identify and eliminate potential problems.  4 methods are used: expert panel, conventional pre test, behavioral interaction coding and cognitive interviews  REVISIT THE QUESTIONNAIRE  REVISE FINAL DRAFT  ADMINISTER THE QUESTIONNAIRE