Horowhenua Library Trust : Annual Report 2010/2011
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A presentation to Horowhenua District Council. Full report available: http://issuu.com/joransom/docs/annualreport_2010_2011_final/1
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Horowhenua Library Trust : Annual Report 2010/2011
- 2. Strategic Context Te Horowhenua Trust Aims mapped to HDC Strategies Local access to the digital world and the skills to participate in an informed way. Economic Development
- 3. Visitors District Visits up 10 % Shannon Visits up 34% Children’s fiction up 28% Adult fiction up 12% • Teen loans • Large print
- 4. Collections $6.85 per person 76,500 library items
- 5. Digital Kete hits up 51% 22,000 Horowhenua items 7,500+ unique users 940,000+ hits … a month
- 6. Internet Levin 30% Foxton 30% Shannon 65%
- 8. Programmes
- 9. Te Takere Planning futures
- 10. Income HDC grant Lending Charges Operating income Sponsorship, don ations Other income
- 11. Expenditure Staff Resources Operations Premises
- 13. By the Numbers
- 14. month 6 $6.85 37% events Spent per person celebrating on resources of residents youth are members programmes 4 12 digital literacy 6 promotions for Outreach Service programmes $54,453 433,630 Literacy programmes 99% donations Items borrowed 940,000 customer Satisfaction rating 217,750 By Kete hits a month 7,500 Visits to the library Kete users a the 11,233 people borrowed month 20% things to take of resources Numbers home budget spent on Seniors
Notes de l'éditeur
- IntroductionProud to present our Annual ReportGood year: high levels of use and our members are happyNoticeable changing use of libraries: fewer issues but more peoplePOINT: Hearts and hubs of communities we serve
- Library Trust aims map directly to Council Strategies:LTCCPPositive AgingYouth StrategyEconomic DevelopmentEducation HorowhenuaPOINT: HLT is a critical service delivery arm for HDC to deliver its strategy and HDC needs to assured that rate payer investment produces a good return for this community
- Over the District: Visits are up 10% - but a mighty 34% at ShannonWhile loans are slightly down over the District (1%) it is not evenly across the board:Teen fiction is up 15% and Large print is up 3%At Shannon Junior fiction loans areup 28% and Adult Fiction up 2%POINT: changing way libraries are being used***********Shannon and Foxton have same number of visitors but Foxton has 4 times the issuesPOINT: our communities are not all the same***************Shannon = on Main Street, pleasant buildingFoxton = is neither of thesePOINT: we need new Foxton library desperately
- $6.85 per capita on new resources$247,601 spent 76,500 items to borrowPatron driven selection – 95% of recommendationsKoha a key part of this, POINT: delivering on our mission statement od customer driven library service
- Library increasingly access library services via the internet.Databases are a critical source of information and we have increased the range available this year,Full text daily newspapers from around the world,Funding database for clubs but also students looking for scholarships and grantsKete Horowhenua usage is enormous:51% increase in usage over last year – over 25,000 unique visitors to the site (ip number) 22,000 digitised Horowhenua resources available the world over:Highlights this year: Otaki sitting of Maori Land Court Minutes, Denton Family collection and Horowhenua Search and Rescue scrapbook covering 20 yearsEbooks in the process of being introducedPOINT: Kete crucial resourcePOINT: usage of library is virtual as well
- 30% of people visiting Levin or Foxton libraries use the internet65% at Shannon60% of internet users READ while they are at the library – primarily kids and teen booksPOINT: internet provision crucial to bridge digital dividePOINT: internet is the bait to get people comfortable in librariesPOINT: internet use encourages development of literacy skills
- 37% of our population are registered members11,233 active membersActive borrowers up 2.5% over last yearPOINT: More individuals are borrowing from the libraries – but they are borrowing lessPOINT: You don’t have to be member to use libraryCustomer survey helped us discover that nearly 25% of library members do not necessarily use their own library card and a significant number only register 1 person in the household.
- The changing use of public libraries by their communities:POINT: Libraries are about way more than just booksConnecting people with information in all its guises:Book a librarian: 1 hour 1 on 1 with a librarian to do anything: emails, word processing, online searching,Bytes for lunch: ereaders, Whanau nights: St Josephs school community: kids, teachers and parents all using library after hours – and NO computers allowedNCEA study night: kids asked for it, sponsorship partnership for the trial with Inspirenet, Altrusa and Youth Voice joining with HLTUsual public speaking on diverse topics including use of social media, services to oldies and to kids,Workshops: creative writing course, knitting classesDemonstrations: stone carving, flax weaving, lace makingBook launches and author talksPOINT: Libraries are about way more than just books
- We have been planning for the future: Te Takere and Te Awahou Name change to better reflect our broadened role, forging partnerships, reviewing collection policies and practicetrialling a range of new programmesupskilling staffPOINT: HLT is not walking away from Te Takere
- Issues or rental income was down by $4.5k this year – poor economy and disposable income ... when times get tough people turn to libraries. Largely offset by increase in operating income (internet and photocopying) and donations – 2 large ones of $20k this year14% of OPEX from sources other than ratesPOINT: individuals struggle to find disposable income for fees and chargesPOINT: we raise our 15% only because of the generosity of our community,
- Key points?? - ask HeatherMinimised cancellations this year through retaining stock which we would normally have cancelled – retaining for Te Takere where the gorgeous collections can be better displayed and promoted.And yes – this pie is slightly smaller than the income one because we made a modest book profit of $42,878 this year, largely due to not cancelling stock.
- cash from Library card sponsors – several thousands – and these are not big corporatesbut small local businessescash from Periodical sponsorshipCash for Large Print – over $10k last year – best year ever – and largely in $20 incrementsCash for Holiday programmesCash from Horowhenua Community Trust for free public internet computers for Foxton and Shannon – 5 at each!Te Takere has attracted another whole raft of donations and support:A koha support company from Scandinavia donated on behalf of its clients - a wee thank you for giving Koha to the world – and individuals from New York and Seattle as wellcash from locals and grants tooand Labour donations from – Tom’s TeamPOINT: HLT has a large and diverse body of community support
- By the numbersSOI – performance measures or key performance targets agree each year: this is our score card!SOI performance targets etc – iphone layout of buttons$54,453 donations – image of$ or money433,630 loans – image of books11,233 people borrowed things – image of family20% of resources spent on old people – image of old person12 digital literacy programmes delivered – image of PC99% customer satisfaction – image of smiley face4 outreach events – image of old person in bed6 programmes supporting literacy – image of babies reading6 events celebrating youths – image of teens performing
- By the numbersSOI – performance measures or key performance targets agree each year: this is our score card!SOI performance targets etc – iphone layout of buttons$54,453 donations – image of$ or money433,630 loans – image of books11,233 people borrowed things – image of family20% of resources spent on old people – image of old person12 digital literacy programmes delivered – image of PC99% customer satisfaction – image of smiley face4 outreach events – image of old person in bed6 programmes supporting literacy – image of babies reading6 events celebrating youths – image of teens performing
- IntroductionProud to present our Annual ReportGood year: high levels of use and our members are happyNoticeable changing use of libraries: fewer issues but more peoplePOINT: Hearts and hubs of communities we serve