This poster was presented by Antonia Mesquita and Elaine Rossi at the International Conference on Family Planning (ICFP) in Kigali, Rwanda in November 2018. USAID’s Reinforce Basic Health Services Project, implemented by JSI Research & Training Institute, Inc., works in Covalima Municipality, Timor-Leste to improve family planning (FP) services with a specific focus on quality of care (QOC). JSI developed a model municipality approach, which merges data-driven processes with demand generation from clients and skilled providers to bring QOC to the forefront of FP services.