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Social Media 101:Why all the fuss? Jodi Sperber, MSW, MPH June 22, 2010
What we’ll cover You’re already doing it What makes social media different Basic principles and types Examples of use Thinking strategically Next steps
What is it NOT?
Same thing, only different Communication is always evolving Printing press, pony express, telephone, internet… Social media is the latest, and perhaps most significant, shift in communication Does not replace other media Expands the horizon of what was previously possible
What is different? One     Many
What is different? One     Many Many    Many
Basic Principles Participation Openness Conversation Community Connectedness Adapted from http://is.gd/cWWZ9
Adapted from http://is.gd/cWWZ9
Adapted from http://is.gd/cWWZ9
Why is this important? Dramatic shift in how information is shared Barriers to participation have been greatly reduced  Anyone has the chance to be heard With free tools and expanding platforms, creativity beats $$ “Communications tools don't get socially interesting until they get technologically boring” – Clay Shirky
How is it used?
To host a conversation
To share an experience http://www.youtube.com/watch?v=5YGc4zOqozo
To show creativity http://is.gd/cVuLX
To gain support http://www.youtube.com/watch?v=grVeOqsm2D0
To collaborate
To feel connected http://is.gd/cVv3o
To engage with stakeholders http://is.gd/cY8yp
To respond to events “Google has been working to develop a better map of Haiti through its crowd sourced Map Maker application … encourages users to enhance Google Maps by adding street names, points of interests, and editing driving directions … Google said it had made all of its raw Map Maker data about Haiti available to the United Nations to aid in relief efforts.”1 Maps: http://is.gd/cVuOH 1. PC World, 1/14/2010: Google Earth Reveals the Devastation in Haitihttp://is.gd/cVuSp
To be a source of information http://diseasemanagementcareblog.blogspot.com/
Hospitals are increasingly on board As of June 20, 2010 744 Hospitals total 344 YouTube Channels 530 Facebook pages 557 Twitter Accounts 96 Blogs Read more: Hospital Social Network List: http://ebennett.org/hsnl/#ixzz0rUopyc2i
Hospitals are increasingly on board
“Though this be madness, yet there is method in 't.”
Amplification & Speed This is what makes social media powerful, and what makes it potentially intimidating Just as you can promote something, others can use the same exact channels to do the same. Photo Credit: Obie Fernandez, via Creative Commons
Credit: Beth Kanter, http://is.gd/cX1Dj
Credit: Beth Kanter, http://is.gd/cX1Dj
What you do should be driven by what you are trying to accomplish.   Strategy first. http://is.gd/cVxJU

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Social media Introduction

  • 1. Social Media 101:Why all the fuss? Jodi Sperber, MSW, MPH June 22, 2010
  • 2. What we’ll cover You’re already doing it What makes social media different Basic principles and types Examples of use Thinking strategically Next steps
  • 3. What is it NOT?
  • 4. Same thing, only different Communication is always evolving Printing press, pony express, telephone, internet… Social media is the latest, and perhaps most significant, shift in communication Does not replace other media Expands the horizon of what was previously possible
  • 6. What is different? One Many Many Many
  • 7. Basic Principles Participation Openness Conversation Community Connectedness Adapted from http://is.gd/cWWZ9
  • 10. Why is this important? Dramatic shift in how information is shared Barriers to participation have been greatly reduced Anyone has the chance to be heard With free tools and expanding platforms, creativity beats $$ “Communications tools don't get socially interesting until they get technologically boring” – Clay Shirky
  • 11. How is it used?
  • 12. To host a conversation
  • 13.
  • 14. To share an experience http://www.youtube.com/watch?v=5YGc4zOqozo
  • 15. To show creativity http://is.gd/cVuLX
  • 16. To gain support http://www.youtube.com/watch?v=grVeOqsm2D0
  • 18. To feel connected http://is.gd/cVv3o
  • 19. To engage with stakeholders http://is.gd/cY8yp
  • 20. To respond to events “Google has been working to develop a better map of Haiti through its crowd sourced Map Maker application … encourages users to enhance Google Maps by adding street names, points of interests, and editing driving directions … Google said it had made all of its raw Map Maker data about Haiti available to the United Nations to aid in relief efforts.”1 Maps: http://is.gd/cVuOH 1. PC World, 1/14/2010: Google Earth Reveals the Devastation in Haitihttp://is.gd/cVuSp
  • 21.
  • 22. To be a source of information http://diseasemanagementcareblog.blogspot.com/
  • 23. Hospitals are increasingly on board As of June 20, 2010 744 Hospitals total 344 YouTube Channels 530 Facebook pages 557 Twitter Accounts 96 Blogs Read more: Hospital Social Network List: http://ebennett.org/hsnl/#ixzz0rUopyc2i
  • 25. “Though this be madness, yet there is method in 't.”
  • 26. Amplification & Speed This is what makes social media powerful, and what makes it potentially intimidating Just as you can promote something, others can use the same exact channels to do the same. Photo Credit: Obie Fernandez, via Creative Commons
  • 27. Credit: Beth Kanter, http://is.gd/cX1Dj
  • 28. Credit: Beth Kanter, http://is.gd/cX1Dj
  • 29. What you do should be driven by what you are trying to accomplish. Strategy first. http://is.gd/cVxJU