The Zenith BDR solution provides a complete backup and disaster recovery solution including hardware, backup software, 24/7 management and monitoring, and optional replication to a datacenter. The backup software allows for block-level backups every 15 minutes with incremental forever backups and 256-bit AES encryption. Recovery options include easy file recovery, quick virtualization of a standby server in under 20 minutes, and bare metal restore of servers on new hardware within 2-3 hours. Partners can become a reseller of the Zenith BDR solution to provide business continuity services to their SMB customers with high margins.

1. Backup & Disaster Recovery
Zenith Infotech’s Business Continuity Solution
Tim Bernaerdt – Business Development Representative

2. Agenda
• Zenith Infotech Europe
• Business Continuity?
• What is Zenith BDR?
• Why become partner?

3. Zenith Infotech
• Worldwide company, founded in 1998
– HQ in Pittsburgh, Sales dept in New York
– NOC in Mumbai, 600 engineers
– Listed on Stock Exchange
• High Margin, White-labeled Solutions designed for the Partner Channel:
– Managed Services
– Managed Backup & Disaster Recovery Service
– Smart Style Office
• Worldwide:
– 4.500 Partners
– 25.000 BDR solutions in the field

4. Zenith Infotech Europe
• Headquarters in Ghent (Belgium), Sales dept in UK
• Founded 2006
• Targetting the European market since 2008
– 450 partners activated
– Main presence: Belgium, UK, Netherlands
– Starting up: Spain, Portugal, Italy, Greece, Norway, Sweden, Denmark
• Zenith Infotech’s Philosophy: MSP Enablement

5. Why Business Continuity?

6. Why Business Continuity?
Business Continuity =
the activity performed by an organization to ensure that critical
business functions will be available

7. Why Business Continuity?
• Recent investigation:
– Data protection is the highest IT priority for SMB’s at the moment
– 42% of the SMB’s had a loss of confidential data in the last 12 months, leading to
immediate financial damage
– 87% claims to have a DR plan, but only 23% thinks of it as good
• Importance of a good Business Continuity Plan
– Save your customer’s business:
– Bond with your customer: You care about his business!

8. Zenith Infotech’s
Backup & Disaster Recovery (BDR)
Solution
The most complete, white-labeled business continuity solution

9. BDR Solution
• Complete Solution:
– Hardware: NAS appliance
– Software: Backup & Recovery Software
– Support: 24/7 Management & Monitoring
– Platform: Replication to datacenter (optional)
• Comprehensive Backup Software
– MS Windows servers
– Blocklevel backups (no issues with open files)
– Every 15 minute backups
– Incremental forever Methodology
– 256-bit AES encryption

10. BDR Setup

11. BDR Replication Options
• Datacenter:
– Belgium & UK
– Only daily increments are transferred
– Bandwidth trottling
• BDR to BDR replication
– Multiple sites
– Bidirectional
• Sync to USB disk
– Automated Synchronization
– Manual switching

12. Recovery levels
1. Easy recovery files, mails, databases
– Granular restores, easy exchange recovery! (Ontrack Tool included)
2. Quick stand-by server
– Save your customer’s business with our quick virtualization tool in 20 minutes!
3. Bare Metal Restore (BMR)
– Full restore to new, even dissimilar hardware
4. Total Site Disaster
– Disaster Recovery service / Virtualization in Datacenter

13. Quick Standby server
Time Customer server fails
Partner is notified
Partner logs in
Selects a snapshot
The chain is booted on the NAS as a virtual
< 20 min server using Sun VirtualBox™
Virtualization completed
Business continues

14. Bare Metal Restore
• Quick standby server buys you time
– Purchase new hardware
– Go on site at an appropriate time
• Perform Bare Metal Restore
– Bare metal restore CD with small OS
– Restore wizard will start
– Manupilation of the HAL
– Provide necessary new drivers
– Server runs on new, dissimilar hardware within 2 – 3 hours
• NOC support provided

15. Total Site Disaster
What in case of a majore site disaster?
– Fire, Flood, Theft ...
• Disaster Recovery Service
– Order Disaster BDR
– Copy data form Datacenter to Disaster BDR
– Ship Disaster BDR within 8 hours
• Virtualization in Datacenter
– Virtualize servers in our Datacenter (Fee required)
• BDR to BDR replication
– Virtualize crashed servers on the second BDR

16. Network Operation Center
• 600 Engineers in Mumbai, India
– Highly educated, English speaking, specialists
• Performances:
– Backup Monitoring, Daily Integrity Checks
– Implementation & Troubleshooting support
– Software updates & maintenance
– Monthly Test Virtualizations
Fully Managed Appliance at the customer’s site!

17. BDR Differentiators
• Assessing a specific Business Continuity Plan:
How much does it cost...
...to install and maintain
Which expertise do I need...
...to recover from an incident
How much time is lost...
• Strong Indicators
– Backups: every 15 minutes
– Recovery: < 5 minutes
– Quick stand-by server: < 20 minutes
– Disaster recovery service: < 8 hours
– Bare Metal Restore: 2 – 3 hours

18. BDR Models & Pricing

19. BDR Models

20. BDR Pricing

21. BDR Bundled Pricing
Offsite Storage included in the price

22. Business Case
• 3 Servers
– SBS Server with Exchange
– Terminal Server
– SQL Server
• 200 GB of data
• Pricing
Without offsite: BDR 100T G2 With offsite bundle: BDR 100TS G2
€ 1.299 + € 399 = € 1.698 € 2.799 with 500 GB/month
€ 47 per month for 3 servers € 78 per month for 3 servers
€ 16 per server per month € 26 per server per month!

23. Why become a partner?
• We invest in technology, not marketing:
– Innovative solutions for your SMB customers
– High margins for our partners
• Zenith Infotech Europe only offers indirectly
– SMB + Reseller = Success!
• 24/7 Monitoring & Support makes your life easier
• Access to Partner Material
– Zenith University, Workshops
– Marketing material
– Partner Program

24. How to become a partner?
• Sign Agreement
• NDA Agreement
• No commercial commitments
• Evaluate the BDR solution
• Free trial for 30 days!
• Think about sales strategy
• Become successful !

25. Questions?

26. Thank you!