1. tel: 01629 888269
email: info@mediation-matters.co.uk
A New Way To Reduce
Costs and Improve
Productivity…
and Avoid the Stress of an Employment
Tribunal!
2. tel: 01629 888269
email: info@mediation-matters.co.uk
Employment Mediation Services
Impartial Mediation Throughout England
Public Sector
Private Sector
Small Businesses, SME, Blue Chip
Mediation Focus Group to Launch Soon
3. tel: 01629 888269
email: info@mediation-matters.co.uk
What Is Employment Mediation?
• Voluntary process
• Alternative method of resolving problems at work
• Used in isolation or alongside Grievance,
Performance and Capability procedures
(+ Discipline???)
• Introduced at any stage of dispute
• Allows the parties to retain control, reach
solutions and move forward
4. tel: 01629 888269
email: info@mediation-matters.co.uk
What Issues Can It Help With?
• Bullying
• Harassment
• Discrimination
• Disagreements
• Miscommunication
• Professional misconduct
• Poor performance
• Director or management
disputes
• Reinstatement of position
at work
• Breakdown of working
relationships
• Perceived unfair /
unequal treatment
• Return to work following
sickness absence
• Return to work after work
related stress absence
5. tel: 01629 888269
email: info@mediation-matters.co.uk
Trigger Points
• Frequent or prolonged sickness absence
• High staff turnover
• Constant fire fighting
• Dip in performance levels
• An aversion to attending work
• Feeling of unfairness and inequality
6. tel: 01629 888269
email: info@mediation-matters.co.uk
How Does It Work?
• Sign an agreement to mediate
• Compile an individual statement
• Meeting
• Agenda for the day
• Series of individual caucuses
• Negotiation
• Agreement
• Optional review
7. tel: 01629 888269
email: info@mediation-matters.co.uk
Employment Mediation Benefits
• Confidential
• Low stress
• Achieves results
• Retain valued staff
• Increased productivity
• Increased morale
IT SHOULD ALWAYS BE ENTERED INTO
FULLY AND FOR THE RIGHT REASONS!
8. tel: 01629 888269
email: info@mediation-matters.co.uk
• Relatively informal
• Minimal management and employee preparation
time required
• Quick turnaround from enquiry to delivery and
agreement
• Interim progress reviews
• Additional support available from an independent
development coach if required
ALWAYS TALK THINGS THROUGH FIRST!!!!!
Additional Benefits
9. tel: 01629 888269
email: info@mediation-matters.co.uk
Appoint Us With Confidence
• Accredited and vetted workplace mediators
• Natural facilitators
• Great listening skills
• Non-judgmental
• Completely impartial
• Committed to Professional Development
• Won’t mediate matters that could present a
conflict of interest
10. tel: 01629 888269
email: info@mediation-matters.co.uk
Happy To Talk To
• HR Consultants
• Company Directors
• Trade Associations
• Employment Lawyers
• HR or H&S Managers
• Disgruntled Employees
• Trade Union Members or Officials
• Commercial Solicitors and Accountants
• Worried Friends, Family and Colleagues
11. tel: 01629 888269
email: info@mediation-matters.co.uk
Final Note
It’s always important to talk about
problems at work. If that doesn’t resolve
matters, Mediation Matters Ltd specialises in
helping resolve problems in an efficient, low
stress, cost effective way, enabling you to
focus on your priorities rather than fire-
fighting. Visit www.mediation-matters.co.uk for
more information or to download a factsheet.
We’re always happy to talk!
12. tel: 01629 888269
email: info@mediation-matters.co.uk
Julia Chisholm
Mediation Matters Ltd
www.mediation-matters.co.uk
Thanks to Debbie Inglis of Square Two Development Ltd for making
sure we didn’t have to go back to Square One when we created this
presentation! www.squaretwo.co.uk
