These are the dog control department stats from 2003 to 2011, which I reference in my letter to the RDCO Directors. These pages were pulled from the Annual Reports published by the RDCO, and available on their website.

1. Item 2011 2010 2009 2008 2007 2006 2005 2004 2003 Totals
Dogs Licensed 12507 11155 10487 10457 9833 9476 9224 9046 8793 90978
Dog Complaints 2857 2286 1993 2164 2403 2524 2892 2990 3151 23260
Dog Non Compliant
Responses 483 923 0 0 0 0 0 0 0 1406
Dogs Impounded 750 774 774 886 874 1128 1111 1186 1229 8712
Dogs Euthanized 107 81 108 91 113 219 259 292 306 1576
Dog Bylaw Violation
Tickets 552 254 401 401 338 218 324 330 367 3185
Dogs Euth % of Impounds 14% 10% 14% 10% 13% 19% 23% 25% 25%
What is measured
for the effectiveness rate?
kelly
What is the goal of the Focus trans to roth
department? Trg Inst westside quota ? director
same
How many of these goal as
numbers are duplicated deSouza
Rhoda Brian
ie, how many are noise Mueller Ralph
and dog? installed installed
Considering that dogs
licensed went up
substantially in 3 years,
since the mandatory
licensing came in to effect,
it seems to me that people
don't have a problem
licensing their dogs.

2. Kelly Roth
Inspection Services Director
2003 HIGHLIGHTS
" Maintained service levels in the building
inspection area by employing an additional
Building Permits building inspector to help manage the increased
and Inspections s e r v i c e d e m a n d c a u s e d by i n c re a s e d
Dog Control construction levels in the community.
Services " Continued to microfilm additional
Weed and Insect
completed files to protect records.
Control
" Developed dog control policy amend-
2004 HIGHLIGHTS
Bylaw Enforcement
ments that were adopted by the board and area
Business Licenses " Employ an additional building inspector
municipalities that created a seamless dog
to help maintain service to an area that is
control service in the area. Stricter regulations for
experiencing continued increasing construction
dangerous dogs were also implemented.
activity.
" Continued to work with the City of
" Complete the study and recommendations
Kelowna to develop policies for problems with
to area local governments about methods to
trees and other vegetation.
prevent future wildfire disasters in our com-
" Developed a new service for Prohibited
munities.
Animal Control for the Westside Electoral Area,
" Continue to microfilm completed build-
District of Peachland and the City of Kelowna.
ing permit files.
" Commenced a project to determine
" Review building bylaw and inspections
methods for preventing wildfire disasters in our
policies and procedures.
communities.
" Work with the Dog Advisory Committee
" Incorporated wireless technology into dog
to ensure that dog regulations continue to be
control bylaw enforcement.
appropriate for the challenges presented by the
management of dog control issues.
" Incorporate wireless technology into build-
ing inspection/bylaw enforcement procedures.
" Continue to provide inspection services to
the public in a timely, fair and cost effective
manner.
2003 Building Statistics Inspection Services Statistics
Building Permit Value, All Permits $72,621,212 Bylaw Violation Complaints 184
Building Permits Issued 998 Untidy/Unsightly Complaints 274
Single Family Dwellings 376 Weed Complaints 326
Mobile Homes 28 Weed Orders Issued 394
Two Family Dwellings 63 Weeds Cut by Contractor 40
Multiple Family Dwellings 63 Insect Complaints 96
Commercial Permits Issued 24 Business Licenses Issued 742
Industrial Permits Issued 28 Dogs Licensed 8,793
Institutional Permits Issued 9 Dog Complaints 3,151
Dogs Impounded 1,229
Dogs Euthanized 306
Dog Bylaw Violation Tickets 367
Line of Vision/Nuisance Tree Complaints 165
page
Regional District of Central Okanagan 2003
13

3. | INSPECTION SERVICES |
2005 Initiatives
Anticipate and meet the needs of the building industry for permits and inspections and
insure that plans checking and inspections are handled in a fair and timely manner.
Adapt to the change in venue for Municipal Tickets prosecutions from the Bylaw court that
has been the norm to regular Provincial Court.
Continue to catch up with the backlog of microfilming required for completed Building
Inspection files.
Review the Noxious Weeds bylaw to ensure that the regulations are dealing appropriately
with new housing projects that are being developed on steep hillsides.
Anticipated change and educate Building Inspectors to the use of the
new 2005 BC Building Code. Adapt to the change in
Continue to provide inspection services and bylaw enforcement to
venue for Municipal
the levels expected by the communities served.
Assist in the costs of an improved telephone system to facilitate the Tickets prosecutions
call volume coming into the inspection services department. from the Bylaw court
Work with the Dog Advisory Committee to develop educational that has been the
materials for dog related issues. norm to regular
PAG E
Provincial Court.
18
2004 BUILDING STATISTICS 2004 INSPECTION SERVICES STATISTICS
BUILDING PERMIT VALUE, ALL PERMITS $70,757,281 BYLAW VIOLATION COMPLAINTS 148
BUILDING PERMITS ISSUED 1,014 UNTIDY/UNSIGHTLY COMPLAINTS 369
SINGLE FAMILY DWELLINGS 284 WEED COMPLAINTS 413
MOBILE HOMES 20 WEED ORDERS ISSUED 665
TWO FAMILY DWELLINGS 60 WEEDS CUT BY CONTRACTOR 80
MULTIPLE FAMILY DWELLINGS 50 INSECT COMPLAINTS 63
COMMERCIAL PERMITS ISSUED 27 BUSINESS LICENSES ISSUED 1,164
INDUSTRIAL PERMITS ISSUED 10 DOGS LICENSED 9,046
INSTITUTIONAL PERMITS ISSUED 8 DOG COMPLAINTS 2,990
DOGS IMPOUNDED 1,186
DOGS EUTHANIZED 292
DOG BYLAW VIOLATION TICKETS 330
LINE OF VISION/NUISANCE TREE COMPLAINTS 297
REGIONAL DISTRICT OF CENTRAL OKANAGAN 2004

4. The Board approved hours of work
beyond the normal construction hours for
three highways-related projects in 2005.
{ Kelly Roth, DIRECTOR
2005 HIGHLIGHTS construction hours for three highways-related
Business Licensing compliance significantly projects in 2005.
improved with the dedication of a staff person to Untidy property complaints result in many
focus on this area. The number of licensed enforcement actions each year. No highly visible
businesses increased to almost 1,500. cleanups occurred in 2005, however, hundreds of
The pace of construction continued in 2005 with smaller property cleanups took place at the direction
the creation of 587 new dwelling units and a total of Regional District staff.
construction value of $135,269,437. Building Western Pine Beetle infestation of Ponderosa pine
projects such as the Cove Resort, Westwood Village, trees throughout the lower parts of the valley caused
renewal of the Westbank Town Centre and the removal of many infested trees. Inquiries and
construction of various multiple-family housing counseling property owners about how to deal with
projects are examples of the complex type of new these infestations have taken significant effort by
construction that occurred. enforcement staff.
Dangerous dog attacks attracted significant Wild domestic cherry trees were a target of
attention to the Dog Control Service in 2005. The enforcement action in the early spring
Regional District Dog Control Bylaws and staff as part of the effort to control the Cherry Fruit Fly.
displayed their ability to effectively deal with such An increased number of complaints about
attacks. properties with weeds taxed the ability of staff to
Noise from motorcycle repair shops and from a respond to the complaints in a timely manner.
motorcycle-racing track continued to be a focus for Funding from the Province of B.C. enabled the
complaints and enforcement of the noise bylaw. The Regional District of Central Okanagan to engage in
Board approved hours of work beyond the normal education programs about invasive plants.
inspection services
2005 BUILDING STATISTICS 2005 INSPECTION SERVICES STATISTICS
BUILDING PERMIT VALUE, ALL PERMITS $135,269,437 BYLAW VIOLATION COMPLAINTS 188
BUILDING PERMITS ISSUED 1,154 UNTIDY/UNSIGHTLY COMPLAINTS 335
SINGLE FAMILY DWELLINGS 327 WEED COMPLAINTS 501
MOBILE HOMES 25 WEED ORDERS ISSUED 742
TWO FAMILY DWELLINGS 34 WEEDS CUT BY CONTRACTOR 87
MULTIPLE FAMILY DWELLINGS 201 INSECT COMPLAINTS 127
COMMERCIAL PERMITS ISSUED 60 BUSINESS LICENSES ISSUED 1,491
INDUSTRIAL PERMITS ISSUED 18 DOGS LICENSED 9,224
INSTITUTIONAL PERMITS ISSUED 9 DOG COMPLAINTS 2,892
DOGS IMPOUNDED 1,111
DOGS EUTHANIZED 259
DOG BYLAW VIOLATION TICKETS 324
LINE OF VISION/NUISANCE TREE COMPLAINTS 298
R E G I O N A L D I ST R I C T O F C E N T R A L O K A N A G A N 2 0 0 5 17

5. inspection services
...for the second year in a row more than
1,000 building permits were approved.
" Add one additional student under the 2006 BUILDING STATISTICS
student program to work with the Dog BUILDING PERMIT VALUE, ALL PERMITS $143,728,592
Control Bylaw Enforcement program to BUILDING PERMITS ISSUED 1,188
patrol parks. SINGLE FAMILY DWELLINGS 417
" Increase the part time Dog Control Bylaw MOBILE HOMES 15
Enforcement Officer position to fulltime in TWO FAMILY DWELLINGS 34
order to provide better year around coverage MULTIPLE FAMILY DWELLINGS 157
and allow for a new rotating work schedule COMMERCIAL PERMITS ISSUED 46
for the Dog Control Service. INDUSTRIAL PERMITS ISSUED 15
" Add one additional student under the INSTITUTIONAL PERMITS ISSUED 17
student program to assist with the Noxious
Weed and Insect Bylaw enforcement
program.
" Continue with training initiatives for new 2006 INSPECTION SERVICES STATISTICS
Dog Control staff members. BYLAW VIOLATION COMPLAINTS 165
" Provide additional educational UNTIDY/UNSIGHTLY COMPLAINTS 537
opportunities and encourage recertification WEED COMPLAINTS 478
of Building Inspectors under the new 2006 WEED ORDERS ISSUED 515
BC Building Code. WEEDS CUT BY CONTRACTOR 49
" Continue the microfilm and digital INSECT COMPLAINTS 147
records management programs.
BUSINESS LICENSES ISSUED 1,574
DOGS LICENSED 9,476
DOG COMPLAINTS 2,524
DOGS IMPOUNDED 1,128
DOGS EUTHANIZED 219
DOG BYLAW VIOLATION TICKETS 218
LINE OF VISION/NUISANCE TREE COMPLAINTS 323
" check out dog licensing info online at
www.regionaldistrict.com
1 17
REGIONAL DISTRICT OF CENTRAL OKANAGAN 2006

6. development services
from our past...
2008 INITIATIVES
• Continue with training initiatives for all staff
members.
• Work with the Westside District Municipality to
On July 17, 1972 facilitate the transfer of services.
Supplementary Letters • Advance the Mobile Business License pilot
Patent granted the project on behalf of the Westside District
Regional District power Municipality.
to operate Dog Control • Continue efforts to have all businesses licensed.
throughout the Electoral • Bring forward bylaw amendments to the
Areas and on contract to Business License Bylaw regarding changes to
member municipalities. Pawn Shop and Second Hand Dealer Reporting
requirements.
In 1970, the Regional
• Continue inspections of existing licensed
District issued 1,118
business premises to ensure compliance with the
Zoning Bylaw.
building permits for a
total value of $23 million.
BUILDING INSPECTION STATISTICS 2007
BUILDING PERMIT VALUE (ALL PERMITS) $236,761,322
In 1968, there were 652
BUILDING PERMITS ISSUED 1,101
building permits issued
for dwellings in the
SINGLE FAMILY DWELLINGS 437
Regional District. The MOBILE HOMES 12
value of construction that TWO FAMILY DWELLINGS 32
year was $9.4 million. MULTIPLE FAMILY DWELLINGS 20
(451 UNITS WESTSIDE EA/86 WESTSIDE DISTRICT MUNICIPALITY)
COMMERCIAL PERMITS ISSUED 38
INDUSTRIAL PERMITS ISSUED 11
INSTITUTIONAL PERMITS ISSUED 7
BYLAW ENFORCEMENT STATISTICS 2007
BYLAW VIOLATION COMPLAINTS 217
UNTIDY/UNSIGHTLY COMPLAINTS 297
WEED COMPLAINTS 469
WEED ORDERS ISSUED 568
WEEDS CUT BY CONTRACTOR 50
INSECT COMPLAINTS 50
LINE OF VISION/NUISANCE TREE COMPLAINTS 12
BUSINESS LICENSES 1,540
DOGS LICENSED 9,833
DOG COMPLAINTS 2,403
DOGS IMPOUNDED 874
DOGS EUTHANIZED 113
DOG BYLAW VIOLATION TICKETS 338
20
REGIONAL DISTRICT OF CENTRAL OKANAGAN 2007

7. DEVELOPMENT
Dan Plamondon,
AND ENVIRONMENTAL SERVICES
W hat We Do…
The Development and
Environmental Services
Department strives to support
Increased pine beetle infestations have led to
significant amounts of counseling, with the affected
property owners throughout the District, by the staff
member charged with enforcement of the Insect
MANAGER
and enhance the high quality of life enjoyed by Bylaw.
the residents of the Central Okanagan. Our Noise complaints regarding the dirt bike track
department has been reorganized, amalgamating adjacent to Bear Creek Main Rd. are still an issue
the former Engineering, Inspections and Planning with area residents. Provincial Supreme Court action
areas. is still pending.
The Provincial Government is considering our
request to participate in the Mobile Business License
Program.
2009 INITIATIVES
Continue with training courses for all staff
members.
BYLAW Advance the implementation of the Mobile
Brian Ralph, CHIEF BYLAW ENFORCEMENT OFFICER
Business License Program.
ENFORCEMENT Continue efforts to have all businesses licensed
in the District.
SECTION Continue inspections of existing licensed
business premises to ensure compliance with the
Our Bylaw Enforcement Section provides dog Zoning Bylaw.
control, licensing and pound services throughout
the Central Okanagan and on behalf of member
municipalities as well as bylaw enforcement for 2008 BYLAW ENFORCEMENT STATISTICS
the Regional District of Central Okanagan. BYLAW VIOLATION COMPLAINTS 140
UNTIDY/UNSIGHTLY COMPLAINTS 29
2008 HIGHLIGHTS
Transfer of bylaw services completed with the WEED COMPLAINTS 432
Westside District Municipality. WEED ORDERS ISSUED 387
The Dog Control Officers have completed various WEEDS CUT BY CONTRACTOR 54
training courses with the Justice Institute and the INSECT COMPLAINTS 23
Focus training Institute. BUSINESS LICENSES 412
The Kelowna Law Courts have facilitated the DOGS LICENSED 10,457
Reinstatement of the Bylaw Court though on a
DOG COMPLAINTS 2,164
limited basis.
DOGS IMPOUNDED 886
The Noxious Weed and Insect Program operated
at full capacity during the enforcement season, from DOGS EUTHANIZED 91
May to October. DOG BYLAW VIOLATION TICKETS 401
8 • REGIONAL DISTRICT OF CENTRAL OKANAGAN 2008

8. DEVELOPMENT & ENVIRONMENTAL SERVICES
Dan Plamondon • MANAGER
Rhoda Mueller • CHIEF BYLAW ENFORCEMENT OFFICER
I WHAT WE DO… Added several new vendor locations for convenient
The Development and Environmental Services purchase of dog licenses.
Department strives to support and enhance the high Received approval for increases in dog license
quality of life enjoyed by the residents of the Central fees and ticket fines starting in 2010. Dog license
Okanagan. Our department provides services in four fees have not increased since the late 90’s and most
sections: Bylaw Enforcement, Engineering, Inspections ticket penalties have remained unchanged for 20
and Planning. years.
Two new relief employees have been trained as Dog
Control Officers.
2010 INITIATIVES
BYLAW ENFORCEMENT Carry out maintenance repairs and upgrades at the
SECTION Dog Pound building for operational safety and
efficiency.
Our Bylaw Enforcement Section provides dog control, Upgrade the current Dog Control computer
licensing and pound services throughout the Central program.
Okanagan and on behalf of member municipality as well Investigate a convenient and secure online option
as bylaw enforcement for the Regional District of Central for dog license purchases and renewals.
Okanagan. Promote the licensing of unlicensed dogs by
emphasizing the benefits and services of the
2009 HIGHLIGHTS program and the proactive efforts of dog control
Adopted a bylaw to participate starting in January officers.
2010 in the Inter-Community Business License Convert to a December 31st deadline for business
program along with 17 other local government license renewals.
jurisdictions throughout the Okanagan Similkameen. Consider new approaches and training of new staff
The program provides local businesses that work in to raise public awareness, education and outreach
two or more participating jurisdictions, the option of efforts on the impact of alien invasive weeds.
purchasing an inter-community business license Review bylaws for efficiency and relevance to
without having to purchase a separate business current issues.
license for each.
All Regional District bylaw staff participated in the 2008 BYLAW ENFORCEMENT STATISTICS
License Inspector & Bylaw Officers Association BYLAW VIOLATION COMPLAINTS 89
Conference which was held in Summerland this year. UNTIDY/UNSIGHTLY COMPLAINTS 23
WEED COMPLAINTS 451
WEED ORDERS ISSUED 454
WEEDS CUT BY CONTRACTOR 96
INSECT COMPLAINTS 23
BUSINESS LICENSES 360
We’re going green! DOGS LICENSED 10,487
Almost all waste paper DOG COMPLAINTS 1,993
and cardboard is DOGS IMPOUNDED 774
recycled in Regional
District offices. DOGS EUTHANIZED 108
DOG BYLAW VIOLATION TICKETS 401
REGIONAL DISTRICT OF CENTRAL OKANAGAN 2009 • 7

9. Development Services
Dan Plamondon, DIRECTOR
I WHAT WE DO…
The Development Services
Department strives to support and
enhance the high quality of life enjoyed
by the residents of the Central
Okanagan. Our department provides
services in four areas: Bylaw Enforcement, Fire Services, Inspections
and Planning.
North Westside Fire-Rescue is one of four paid-on-call fire departments.
Bylaw Enforcement
that had not renewed their dog licenses in 2010,
Rhoda Mueller, resulting in a license being purchased and updating
CHIEF BYLAW records with current information.
ENFORCEMENT OFFICER A new team member was hired for the Weed and
Insect Program, but has moved into a new position
I WHAT WE DO…
with our Parks department in November.
Our Bylaw Enforcement Section
provides dog control, licensing and
2011 INITIATIVES
pound services throughout the Central
Continue with training initiatives for all staff members to
Okanagan and on behalf of member
enhance and promote the level of service to the public.
municipalities as well as bylaw
Continue with maintenance repairs and upgrades at the Dog
enforcement for the Regional District
Pound building for operational safety and efficiency.
of Central Okanagan.
Seek a conclusion to the legal challenge initiated in 2009 of the
Dog Control Bylaw authority and jurisdiction in the City of Kelowna.
2010 HIGHLIGHTS
Continue with the preparation for an online dog license
To keep up with dog complaints in parks, a vacancy by one of the
program for rollout in 2012/2013.
dog control officers provided opportunity for revision to the
Commission Veterinary Services through a competitive RFP
principle accountabilities of the job description to focus on a
process.
primary emphasis of park patrols in all Central Okanagan
Review bylaws for efficiency and relevance to current issues.
parks. This position works primarily weekend and shift
Hire a new staff member for the Weed and Insect program.
schedules.
Continue to work to resolve outstanding legal issue with
A new relief employee is training as a dog control officer.
Kelowna Dirt Bike Club.
An older model RDCO parks gator was refurbished for patrols
along a 62 km route providing access to many Regional and 2010 BYLAW ENFORCEMENT STATISTICS
Kelowna parks and the lakeshore corridors. BYLAW VIOLATION COMPLAINTS 95
Groundwork and investigation for rollout of an online licensing UNTIDY/UNSIGHTLY COMPLAINTS 30
program in 2012/2013 has begun.
WEED COMPLAINTS 490
An Appeal against a Supreme Court Ruling that Section 17.5 of
the Dog Control Bylaw No. 366 is not valid in the City of Kelowna WEED ORDERS ISSUED 460
was filed in June, for a hearing date yet to be scheduled. Section WEEDS CUT BY CONTRACTOR 51
17.5 deals with dogs that behave aggressively towards a person INSECT COMPLAINTS 21
without provocation. BUSINESS LICENSES 268
All dog control officers participated in or are current in First Aid DOGS LICENSED 11,155
Worksafe Level 1 and WHMIS courses. Four staff attended one DOG COMPLAINTS 2,286
day of the Bylaw Officers Association Conference in Merritt. Four DOG NON COMPLAINT RESPONSES 923
staff attended a two day prosecution course held in Kelowna.
DOGS IMPOUNDED 774
Other courses included Front-line Service, Risk Assessment and
Assertive and Conflict resolution skills. DOGS EUTHANIZED 81
A relief employee was designated to contact 3000 dog owners DOG BYLAW VIOLATION TICKETS 254
REGIONAL DISTRICT OF CENTRAL OKANAGAN 2010 • 7

10. Development Services
Dan Plamondon, DIRECTOR
WHAT WE DO…
The Development Services
Department strives to support and
enhance the high quality of life
enjoyed by the residents of the
Central Okanagan. Our department
provides services in four areas: Bylaw Enforcement, Fire Services,
Inspections and Planning.
Members of our Dog Control staff.
2011 BYLAW ENFORCEMENT STATISTICS
Bylaw Enforcement BYLAW VIOLATION COMPLAINTS 82
Rhoda Mueller, CHIEF BYLAW UNTIDY/UNSIGHTLY COMPLAINTS 18
ENFORCEMENT OFFICER WEED COMPLAINTS 593
WEED ORDERS ISSUED 483
WHAT WE DO… WEEDS CUT BY CONTRACTOR 53
Our Bylaw Enforcement Section INSECT COMPLAINTS 21
provides dog control, licensing and
BUSINESS LICENSES 194
pound services throughout the
Central Okanagan and on behalf of member municipalities as well as DOGS LICENSED 12,507
bylaw enforcement for the Regional District of Central Okanagan. DOG COMPLAINTS 2,857
DOG NON-COMPLAINT RESPONSES 483
DOGS IMPOUNDED 750
2011 HIGHLIGHTS DOGS EUTHANIZED 107
® The BC Court of Appeal upheld the RDCO Dog bylaw, DOG BYLAW VIOLATION TICKETS 552
validating the authority of the Regional District to provide
Dog Control enforcement within the City of Kelowna.
® The high volume of dangerous dog complaints resulted in a
request by the Regional Board to conduct an independent 2012 INITIATIVES
review of the dog control service.
® In November launched a new permanent dog license ® Engage in the process of an independent review of
program which provides a new convenient online payment the dog control function.
option. ® Commission a competitive Request for Proposals for
® The Dog Pound roof and HVAC systems were replaced Veterinary Services.
during fall 2011. ® Seek conclusion to three dangerous dog trials
® All Dog Control staff participated in a two day Dog scheduled in 2012.
Behavior training workshop and two staff attended a ® Review bylaws for housekeeping revisions and
workshop for dealing with legal issues on dangerous dogs. relevance to current issues.
® The full-time seasonal Weeds and Insects Bylaw position
was filled in May 2011. Education opportunities were
conducted through collaboration with the South Okanagan
Similkameen Invasive Plant Society and grant funding from
the BC Ministry of Agriculture.
® In April 2011, a long outstanding bylaw dispute was
resolved over alleged noise violations at the Kelowna Dirt
Bike Club Track, located at Bear Creek Main Forest Service
Road. The court-approved consent order details specific
conditions and actions that the Club will undertake
including the issuance of annual Special Events permits.
REGIONAL DISTRICT OF CENTRAL OKANAGAN 2011 • 7