1. Design Practices

2. Design Practices 1

Plan exactly what design elements we want in the
sites beforehand. E.g., drop-downs, auto-complete
fields, modal windows.

Use only a limited number of design elements and
make sure these will scale across all parts of our
interface.

Identify key interaction points, i.e. what most
users will want to access.

3. Design Practices 2

Key interaction points should be large-sized, and
clearly visible.

Don't force the user to have to use the “Back”
button to visit pages.

A user should not have to visit too many pages
to get to the desired content. No more than 2-3
clicks.

4. Design Practices 3

Consistent style and user-interaction design
(colors, form elements, lists) across all sites.

The user should be able to do what s/he
anticipates. Consistent visual cues.

Don't set up links in such a way that users have
no idea where they will end up.

5. Design Practices 4

Minimize mouse movement. Users should not
have to move the mouse too far for each clickable
operation.

Group relevant items close together in the layout.
Keep all navigation clustered together, important
links clustered together, etc.