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IoF West Midlands:
Next Generation Fundraising

What is Social Media, who’s using it
and what can it do for your charity?

Jonathan Waddingham
Digital Strategist
JustGiving
About JustGiving...


     10m+
     have helped
      over 8000
       charities




         over

    £550m
        raised
About me...


•   Digital Strategist at JustGiving
•   Work with charities to make best use of the web
•   Research online (giving) trends to provide insight
•   Manage JustGiving’s social media strategies




                                    www.slideshare.net/jwaddingham
What we’ll cover
What is social media




Who’s using it




What it can do for you
What is social media?
What is social media?




http://www.flickr.com/photos/briansolis/2735401175
Don’t worry, it’s not as complicated as it looks




http://www.flickr.com/photos/sutto007/2718159886
What isn’t social media
www.flickr.com/photos/michael-wincott/3632284971/
Social Media is not hard to crack




http://www.flickr.com/photos/awv/528208705/
http://www.flickr.com/photos/awv/528208705/
People at its heart
Conversations




http://www.flickr.com/photos/11739182@N03/1263985679/
It’s global
http://www.flickr.com/photos/dgjones/515023229
People




         http://www.flickr.com/photos/joepemberton/3305233165/
We live in a networked society




     http://www.flickr.com/photos/crystaleagle/2386230724/
http://www.flickr.com/photos/luc/1824234195
We’re all linked




http://www.flickr.com/photos/awv/528150118
Linked in different networks
Linked across networks
Something to bear in mind
Don’t
                                                Go
                                                 There




http://flickr.com/photos/daflow/538975768
Who is using Social Media?




http://www.flickr.com/photos/oberazzi/318947873/
Top 10 sites in the UK




               http://www.alexa.com/topsites/countries/GB
Universal McCann UK research




                               http://www.universalmccann.com/wave/
Twitter is still growing




                           105 million
                             users
UK social networking stats




     http://weblogs.hitwise.com/robin-goad/2010/04/the_decline_of_bebo.html
Facebook is still the biggest (and still growing)



     >400
     million
     users                 >50% users
                           log in every
                                day
                                                              Average user
                                                               spends 55
                                                              mins per day
                                                              on Facebook




                                    http://www.facebook.com/press/info.php?statistics
Facebook is a worldwide phenomenon




             http://www.checkfacebook.com
The average Facebook user




             http://mashable.com
Facebook Connect




               http://icanhaz.com/fbconnect
Facebook Connect and JustGiving




               http://icanhaz.com/connectJG
Where people come from on Facebook to JustGiving



                     Percentage of Facebook visits to JustGiving
                     from Facebook home page
     60%
                                       Percentage of Facebook visits to
                       2%              JustGiving from Facebook inbox
Facebook Connect & Amnesty




                www.protectthehuman.com
How old are social network users?
How old are social network users?
How old are social network users?



                                               37




                                    (Source: pingdom.com)
Social Networks on Mobile




     http://www.liberatemedia.com/blog/the-best-of-social-media-infographics
Donor demographics on JustGiving
Fundraiser demographics on JustGiving
JustGiving user demographics
So, we’re after the 25-34 year olds then...




               http://www.checkfacebook.com/
Not really social media, but still important - email



   1.4 billion
     email
   accounts
                              247 billion
                               emails a
                                 day
                                                              200 billion
                                                              were spam




                 (according to royal.pingdom.com, Jan 2010)
Email and social media




                http://icanhaz.com/emailstats

                http://bit.ly/digidonors
What can social media do for you




http://www.flickr.com/photos/elvispayne/1879097863
Show what you do




      www.charitywater.org/mailings/twestivalday1.htm
Say thank you




          http://www.walkthewalk.org/Fundraising/OurCharities/Thankyou
Connect with your service users




                  http://icanhaz.com/dyspraxiaFB
Celebrate your supporters




          http://www.flickr.com/photos/25689017@N03/sets/72157623601422333/
Give feedback to your supporters




              http://www.solar-aid.org/yourdonations/
Feedback on feedback

“What a great video.

It's very inspiring & encouraging to see
exactly how our donations are being spent
and to see that it has a direct impact on
someone's life.

Thanks for creating this video. Can't wait to
see the next one!”
Tell your story




http://www.childsifoundation.org/blog
What we covered
What is social media




Who’s using it




What it can do for you
What’s your story?




                     http://flickr.com/photos/umjanedoan/496707576
Carry on the conversation…

Jonathan Waddingham

jonathan@justgiving.com

       @jon_bedford
http://blog.justgiving.com

slideshare.net/jwaddingham

http://bit.ly/JWblog

http://uk.linkedin.com/in/jonathanwaddingham

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