This session tries to give insights into what the people using, developing and supporting OpenOffice.org want. For this purpose, data from different OpenOffice.org surveys and metrics will be analyzed and presented. One key data source for the presentation will be the ongoing OpenOffice.org user survey which gets completed by about 2000 people every day. In addition, OpenOffice.org developer surveys, external surveys and various OpenOffice.org user and developer metrics will be brought into the picture as well. The session will try to provide answers to questions like “What functionality do different OpenOffice.org users need?”, “How do people want to contribute to OpenOffice.org?”, “What motivates people to contribute to OpenOffice.org?”, etc.