2. What is SEnA?
Conciliation-mediation process to provide a speedy,
impartial, inexpensive and accessible settlement
procedure of all labor issues or conflicts to prevent
them from ripening into full-blown disputes
3. LEGAL BASES
DOLE Department Order No. 107-10
Rules of Procedure on SEnA
Republic Act No. 10396: An Act Strengthening
Conciliation-mediation As A Voluntary Mode Of Dispute
Settlement For All Labor Cases, Amending For This
Purpose Article 228 Of The Presidential Decree No. 442,
As Amended, Otherwise Known As The “Labor Code Of
The Philippines”
4. Republic Act No. 10396 provides that:
all issues arising from labor and employment shall be
subject to mandatory conciliation-mediation
proceedings which, may be pre-terminated by the
parties involved with a request for endorsement from
the appropriate DOLE agency or office, or for voluntary
arbitration.
5. SEnA GUIDING PRINCIPLES
Speedy, impartial, inexpensive and accessible settlement
services for unresolved issues/complaints arising from
employer-employee relations
Conciliation-mediation as the primary mode in the settlement
of all labor cases; and
Strengthen cooperation and coordination between and
among DOLE agencies involved in dispute settlement
6. SEnA SCOPE AND COVERAGE
ALL CASES FALLING UNDER THE
ADMNISTRATIVE AND QUASI-JUDICIAL
FUNCTIONS OF ALL DOLE OFFICES AND
ATTACHED AGENCIES INCLUDING THE NLRC
7. SEnA EXEMPTIONS
Notice of strikes/lockouts, or preventive mediation
cases
Issues arising from the interpretation or
implementation of the collective bargaining
agreement and those arising from interpretation or
enforcement of company personnel policies
