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KAFEELA PARVIN
marketing management

CASE STUDY
CASE

 UNIQUE luggages which pioneered and later
  steered the moulded luggage marketing for
  above 30 years, had to face stiff competition
  from many contestants. The company
  developed the following marketing strategies
  to defend its position of leadership in the
  market:
      *continues product augmentation
      *proliferation of low priced models
* Trade push and sales promotion
     *expansion and diversification
UNIQUE luggages being the present leader of
 the market , do you think that the above
 strategies are adequate enough to defend its
 position ? What other strategies could you
 offer?
INTRODUCTION

 UNIQUE luggages have been holding their
  prime position in the moulded luggage
  marketing for 30 years and more.
 Competitors and competitor’s strategies are
  now challenging their position.
 Now UNIQUE luggages are on the urge to
  find new marketing strategies as well as to
  correct the flaws in already chosen's.
MISSION & VISION

 To continue in number one position as the
  leader of the moulded luggage marketing in
  India.
 To become one of the world’s most highly
  regarded premium life style travel brand.
 To continue to define, develop, clarify &
  promote the brand, there by strengthening
  their position in every market segment and
  build a solid unbeatable platform for future
  growth.
SWOT ANALYSIS
STRENGTH

 The organized industry is well
  structured, with good manufacturing and
  marketing patterns.
 The product is already positioned in the
  market, established well, and is a leading
  power.
 The firm is ready to make changes in their
  strategies according to the changing external
  environment.
WEAKNESS

 Product has short life due to changing trends-
  add to the cost of production.
 Limited global reach, despite being a global
  brand.
 Inadequate market strategies to prevent
  competition.
OPPORTUNITIES

 Fast growing fashion minded youth
 Global penetration of brand
 Increased demand from successful customers
 New innovations in technology
THREATS

Youth segment is price sensitive
The emergence of new competitors
New legislations increasing the costs
A downturn in the economy, reducing overall
  demand
Availability of less time to find and adopt new
  strategies due to competition.
MARKETING STRATEGY


Central to any marketing strategy is
understanding your customer and their
needs. The ability to satisfy your customers
better than your competitors help you to
build customer loyalty and increased sales.
 STRATEGIES which the company has
 already developed according to the changing
 scenario :
     1.Continues product augmentation
     2. Proliferation of low priced models
     3. Trade push and sales promotion
     4. Expansion and diversification
1. Continues product
augmentation
 The augmented product refers to services and
  other activities that support the marketing of the
  main (or core) product.
 augmented product may include a product
  warranty, service or installation, and may
  increase the price of the basic product being
  purchased. It also includes sales persons, service
  personnel, transportation and, where
  appropriate, assembly or construction of the
  product at the customer’s home or workplace.
 PRODUCT TYPES:



               Potential product
              Augmented product
               Expected product
                   Basic product
                   Core benefit
It can be:
 Guarantee – This provides a level of assurance
    that the product will perform up to expectations
    and if not the company marketing the product
    will support the customer’s decision to
    replace, have it repaired or return for a refund.
   Warranty – This offers customers a level of
    protection that often extends past the guarantee
    period to cover repair or replacement of certain
    product components.
   Customer Service – This consists of
    additional services that support the customer’s
    needs including offering training and assistance
    via telephone or online.
 Complementary Products – The value
    of some product purchases can be enhanced
    with add-on products, such as items that make
    the main product easier to use (e.g., laptop carry
    bag), enhance styling (e.g., cell phone face
    plates) or extend functionality (e.g., portable
    keyboard for PDAs).
   Accessibility – How customers obtain the
    product can affect its perceived value depending
    on such considerations as how easy it is to obtain
    (e.g., stocked at nearby store, delivered directly
    to office), the speed at which it can be
    obtained, and the likelihood it will be available
    when needed.
Demerits of product
augmentation:-
1. Each augmentation adds cost

2. Augmented benefits soon become
   expected benefits and necessary point-of-
   parity, this means that competitors will
   have to search for other features and
   benefits.
3. As companies raise the price of their
   augmented product some competitors
   offer a “stripped-down” version at a much
   lower price.
2. Proliferation of low
priced models
 Product proliferation occurs when
  organizations market many variations of the
  same products.
 This can be done through different color
  combinations, product sizes and different
  product uses.
 Proliferation of low priced models
  means, producing wide variety of lower
  priced models, either by reducing quality or
  by other means.
Demerits of Proliferation:-

 marketing so many new products leads to
  economic resources being wasted.
 the consumer becomes confused and
  mistakes are made in the purchase of
  products.
 Product proliferation can sometimes also
  lead to cannibalization of the existing product
  lineof the company and should be justified by
  overall increase in market share.
3.Trade push and sales
promotion
 Sales promotion is one of the seven aspects
  of the promotional mix. (The other six parts
  of the promotional mix
  are advertising, personal selling, direct
  marketing, publicity/public
  relations, corporate image and exhibitions.)
 Sales promotions can be directed at either
  the customer, sales staff, or distribution
  channel members (such as retailers.)
Sales Promotion Vehicles
    Consumer-Oriented           Trade-Oriented

          Samples          Contests, dealer incentives

         Coupons               Trade allowances

         Premiums          Point-of-purchase displays

    Contests/sweepstakes       Training programs

      Refunds/rebates             Trade shows

        Bonus packs         Cooperative advertising

       Price-off deals

     Frequency programs

       Event marketing
Demerits of sales promotion:

 Increased price sensitivity.


 Quality image may become tarnished.


 Merchandising support from dealers is
  doubtful.

 Short-term orientation.
4. expansion and
diversification:-
 Any modification of a current product that serves
  to expand the potential market implies that the
  company is following a strategy of product
  diversification.

 Diversification may be achieved by entering into
  additional markets and/or pricing strategies.

 Often the product may be improved, altered or
  changed, or new marketing activities
  are developed.
Demerits of expansion and
diversification:
 Double Sales Team Expenses.
 Incompatible Businesses.
 Overestimate Synergy Savings.
 Lack Of Knowledge.
ADDITIONAL MARKETING
STRATEGIES:
 Market integration strategy – big firms do
  this to avoid competition by acquiring the
  contesting firm.

 Test market strategy - When executing new
  initiatives, embrace the process of trial and error.

 Total market strategy – instead of adopting
  single/multimarket strategy, adopt total market
  strategy which will suit all markets.
 Instead of other entry strategies adopt ‘first
    entry market strategy’

 Product repositioning strategy - Reviewing
    the current positioning of the product and its
    marketing mix and seeking a new position for it
    that seems more appropriate.


   Product Scope Strategy -The product-scope
    strategy deals with the perspectives of the
    product mix of a company.
 Product Design Strategy -The product-
 design strategy deals with the degree of
 standardization of a product. The company
 has a choice among the following strategic
 options: standard product, customized
 product, and standard product with
 modifications.
SUGGESIONS

 Setting up a creative team.
 Investing more in to advertisement and
  research
 Recruiting new talents.
 Experimenting both in product and
  distribution schemes.
 A better ambassador and advertisement.
CONCLUSION:

 The strategies which the company has
  already developed are adoptable. But they
  have certain demerits. So it will be more
  beneficial if UNIQUE company focus more in
  to their correction before implementing.
 Apart from their plans, further strategies can
  also be taken in to account along with the
  suggestions provided. And the firm continue
  in their leading position.
THANK YOU

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CASE STUDY.KP

  • 3. CASE  UNIQUE luggages which pioneered and later steered the moulded luggage marketing for above 30 years, had to face stiff competition from many contestants. The company developed the following marketing strategies to defend its position of leadership in the market: *continues product augmentation *proliferation of low priced models
  • 4. * Trade push and sales promotion *expansion and diversification UNIQUE luggages being the present leader of the market , do you think that the above strategies are adequate enough to defend its position ? What other strategies could you offer?
  • 5. INTRODUCTION  UNIQUE luggages have been holding their prime position in the moulded luggage marketing for 30 years and more.  Competitors and competitor’s strategies are now challenging their position.  Now UNIQUE luggages are on the urge to find new marketing strategies as well as to correct the flaws in already chosen's.
  • 6. MISSION & VISION  To continue in number one position as the leader of the moulded luggage marketing in India.  To become one of the world’s most highly regarded premium life style travel brand.  To continue to define, develop, clarify & promote the brand, there by strengthening their position in every market segment and build a solid unbeatable platform for future growth.
  • 8. STRENGTH  The organized industry is well structured, with good manufacturing and marketing patterns.  The product is already positioned in the market, established well, and is a leading power.  The firm is ready to make changes in their strategies according to the changing external environment.
  • 9. WEAKNESS  Product has short life due to changing trends- add to the cost of production.  Limited global reach, despite being a global brand.  Inadequate market strategies to prevent competition.
  • 10. OPPORTUNITIES  Fast growing fashion minded youth  Global penetration of brand  Increased demand from successful customers  New innovations in technology
  • 11. THREATS Youth segment is price sensitive The emergence of new competitors New legislations increasing the costs A downturn in the economy, reducing overall demand Availability of less time to find and adopt new strategies due to competition.
  • 12.
  • 13. MARKETING STRATEGY Central to any marketing strategy is understanding your customer and their needs. The ability to satisfy your customers better than your competitors help you to build customer loyalty and increased sales.
  • 14.  STRATEGIES which the company has already developed according to the changing scenario : 1.Continues product augmentation 2. Proliferation of low priced models 3. Trade push and sales promotion 4. Expansion and diversification
  • 15. 1. Continues product augmentation  The augmented product refers to services and other activities that support the marketing of the main (or core) product.  augmented product may include a product warranty, service or installation, and may increase the price of the basic product being purchased. It also includes sales persons, service personnel, transportation and, where appropriate, assembly or construction of the product at the customer’s home or workplace.
  • 16.  PRODUCT TYPES: Potential product Augmented product Expected product Basic product Core benefit
  • 17. It can be:  Guarantee – This provides a level of assurance that the product will perform up to expectations and if not the company marketing the product will support the customer’s decision to replace, have it repaired or return for a refund.  Warranty – This offers customers a level of protection that often extends past the guarantee period to cover repair or replacement of certain product components.  Customer Service – This consists of additional services that support the customer’s needs including offering training and assistance via telephone or online.
  • 18.  Complementary Products – The value of some product purchases can be enhanced with add-on products, such as items that make the main product easier to use (e.g., laptop carry bag), enhance styling (e.g., cell phone face plates) or extend functionality (e.g., portable keyboard for PDAs).  Accessibility – How customers obtain the product can affect its perceived value depending on such considerations as how easy it is to obtain (e.g., stocked at nearby store, delivered directly to office), the speed at which it can be obtained, and the likelihood it will be available when needed.
  • 19. Demerits of product augmentation:- 1. Each augmentation adds cost 2. Augmented benefits soon become expected benefits and necessary point-of- parity, this means that competitors will have to search for other features and benefits. 3. As companies raise the price of their augmented product some competitors offer a “stripped-down” version at a much lower price.
  • 20. 2. Proliferation of low priced models  Product proliferation occurs when organizations market many variations of the same products.  This can be done through different color combinations, product sizes and different product uses.  Proliferation of low priced models means, producing wide variety of lower priced models, either by reducing quality or by other means.
  • 21. Demerits of Proliferation:-  marketing so many new products leads to economic resources being wasted.  the consumer becomes confused and mistakes are made in the purchase of products.  Product proliferation can sometimes also lead to cannibalization of the existing product lineof the company and should be justified by overall increase in market share.
  • 22. 3.Trade push and sales promotion  Sales promotion is one of the seven aspects of the promotional mix. (The other six parts of the promotional mix are advertising, personal selling, direct marketing, publicity/public relations, corporate image and exhibitions.)  Sales promotions can be directed at either the customer, sales staff, or distribution channel members (such as retailers.)
  • 23. Sales Promotion Vehicles Consumer-Oriented Trade-Oriented Samples Contests, dealer incentives Coupons Trade allowances Premiums Point-of-purchase displays Contests/sweepstakes Training programs Refunds/rebates Trade shows Bonus packs Cooperative advertising Price-off deals Frequency programs Event marketing
  • 24. Demerits of sales promotion:  Increased price sensitivity.  Quality image may become tarnished.  Merchandising support from dealers is doubtful.  Short-term orientation.
  • 25. 4. expansion and diversification:-  Any modification of a current product that serves to expand the potential market implies that the company is following a strategy of product diversification.  Diversification may be achieved by entering into additional markets and/or pricing strategies.  Often the product may be improved, altered or changed, or new marketing activities are developed.
  • 26. Demerits of expansion and diversification:  Double Sales Team Expenses.  Incompatible Businesses.  Overestimate Synergy Savings.  Lack Of Knowledge.
  • 27. ADDITIONAL MARKETING STRATEGIES:  Market integration strategy – big firms do this to avoid competition by acquiring the contesting firm.  Test market strategy - When executing new initiatives, embrace the process of trial and error.  Total market strategy – instead of adopting single/multimarket strategy, adopt total market strategy which will suit all markets.
  • 28.  Instead of other entry strategies adopt ‘first entry market strategy’  Product repositioning strategy - Reviewing the current positioning of the product and its marketing mix and seeking a new position for it that seems more appropriate.  Product Scope Strategy -The product-scope strategy deals with the perspectives of the product mix of a company.
  • 29.  Product Design Strategy -The product- design strategy deals with the degree of standardization of a product. The company has a choice among the following strategic options: standard product, customized product, and standard product with modifications.
  • 30. SUGGESIONS  Setting up a creative team.  Investing more in to advertisement and research  Recruiting new talents.  Experimenting both in product and distribution schemes.  A better ambassador and advertisement.
  • 31. CONCLUSION:  The strategies which the company has already developed are adoptable. But they have certain demerits. So it will be more beneficial if UNIQUE company focus more in to their correction before implementing.  Apart from their plans, further strategies can also be taken in to account along with the suggestions provided. And the firm continue in their leading position.