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Usability intro 419
- 2. Usability (n): The effectiveness, efficiency, and satisfaction with which users can achieve tasks in a particular environment of a product. Wednesday, January 18, 12
- 3. High usability means a system is: Wednesday, January 18, 12
- 4. easy to learn and remember Wednesday, January 18, 12
- 5. efficient, visually pleasing, and fun to use Wednesday, January 18, 12
- 6. quick to recover from errors Wednesday, January 18, 12
- 7. Wednesday, January 18, 12
- 8. If your audience finds your document difficult to use, it doesn’t mean that they’ve failed. Wednesday, January 18, 12
- 9. It means that you failed them. Wednesday, January 18, 12
- 10. Things should be obvious. Wednesday, January 18, 12
- 11. • Where to click • How to search • How to navigate individual pages Wednesday, January 18, 12
- 12. Bad design is one thing, but ... Wednesday, January 18, 12
- 13. context is another part of the problem. Wednesday, January 18, 12
- 14. We’d like to think of our readers as... Wednesday, January 18, 12
- 15. Wednesday, January 18, 12
- 16. Wednesday, January 18, 12
- 17. This almost never happens. Wednesday, January 18, 12
- 18. Wednesday, January 18, 12
- 19. Wednesday, January 18, 12
- 20. Wednesday, January 18, 12
- 21. Wednesday, January 18, 12
- 22. Users look feverishly for anything that is: Wednesday, January 18, 12
- 24. vaguely resembles what they’re looking for Wednesday, January 18, 12
- 25. is clickable. Wednesday, January 18, 12
- 26. Usability is mostly common sense. Wednesday, January 18, 12
- 27. We don’t read screens. Wednesday, January 18, 12
- 28. We don’t read screens. We scan screens. Wednesday, January 18, 12
- 29. We don’t make optimal choices. Wednesday, January 18, 12
- 30. We satisfice. Wednesday, January 18, 12
- 31. satisfying + sufficing = satisfice Wednesday, January 18, 12
- 32. Why not look for the best choice? Wednesday, January 18, 12
- 33. 4 Wednesday, January 18, 12
- 34. 1. We’re usually in a hurry. Wednesday, January 18, 12
- 35. 2. There’s not much of a penalty for guessing wrong. Wednesday, January 18, 12
- 36. 3. Weighing options may not improve our chances. Wednesday, January 18, 12
- 37. 4. Guessing is more fun. Wednesday, January 18, 12
- 38. Your job is to take all this into account. Wednesday, January 18, 12
- 39. Designing and writing with end-users in mind Wednesday, January 18, 12
- 40. Designing and writing with end-users in mind Wednesday, January 18, 12
- 41. Revising with end-users in mind Wednesday, January 18, 12
- 43. We’re not fixing websites in this class. Wednesday, January 18, 12
- 44. We’re making recommendations Wednesday, January 18, 12
- 45. about effective revision. Wednesday, January 18, 12
- 46. but in the process, Wednesday, January 18, 12
- 47. you’ll write. a lot. Wednesday, January 18, 12
- 48. Professional Writing Wednesday, January 18, 12
- 49. Status Reports Heuristic Evals Testing Materials Executive Summaries Testing Reports Performance Evals Wednesday, January 18, 12
- 50. This is also a class about Wednesday, January 18, 12
- 51. work. Wednesday, January 18, 12
- 52. Working ... professionally. in distributed environments. Wednesday, January 18, 12