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Exploring the Smart Devices
          An Interactive Discussion




    Smart Device and Content 2013 – 2013, New Delhi
                        Kall Ramanathan




              Proprietary & Confidential, Port Indigo © 2011
                                                        2013
Notice & Disclaimer

•   The material in this presentation is the exclusive property of Port
    Indigo and is intended for the eyes of the present audience only

•   This presentation may not be reproduced, printed or shared, in its
    original or any other form, fully or partly, without the written consent
    of authorized persons from Port Indigo

•   Any unauthorized reproduction or sharing of the information / concepts
    discussed / shown in this presentation is subject to legal action

•   All mobile phones shown in this presentation are for representative
    purpose only, and not for any comparison or analysis

•   Logos, trademarks shown, if any, belong to the respective companies




                                                                         explore your world

                        Proprietary & Confidential, Port Indigo © 2013
Agenda

• Preamble
• Current Scenario
• Target Market & Demand
• Challenges and Pain Points
• Examination & Analysis
• Solutions & Suggestions

                                                              explore your world

             Proprietary & Confidential, Port Indigo © 2013
Mobility Today


                                                   explore your world

  Proprietary & Confidential, Port Indigo © 2013
Mobility is …

• The mobile phone is not just a
  telephone that can be carried around




                                                              explore your world

             Proprietary & Confidential, Port Indigo © 2013
Internet Access

• You don’t need a computer to access
  the internet




                                                             explore your world

            Proprietary & Confidential, Port Indigo © 2013
Innovations

• UI – evolved from text, to graphical, to touch
• Input Method – Keyboard, Mouse, Fingers
• Software – III Party Mobile Applications
• Hardware – More computing power, better multimedia
  capability




                                                                   explore your world

                  Proprietary & Confidential, Port Indigo © 2013
Social Media gets integrated

• Social media is no longer a fad or a silo, instead
  it has become more integrated with life




                                                                explore your world

               Proprietary & Confidential, Port Indigo © 2013
What does the customer want?

                             Be on social networks, stay connected

                             Browse the Internet

                             Upload pictures & videos

                             Get Streaming AV Entertainment

                             Play online games

                             Create, share & consume Content

                             Receive coupons and promotions

                             Access News & Information

                             Research products for purchase

                             Perform Online financial transactions, etc.

                                                                explore your world

        Proprietary & Confidential, Port Indigo © 2013
Recognizing this …

• Mobile device manufacturers have integrated
  these features …




                                                               explore your world

              Proprietary & Confidential, Port Indigo © 2013
The Technology Leap




                                                   explore your world

  Proprietary & Confidential, Port Indigo © 2013
The Smartphone

• Not just “more than a feature phone”
• Attractive, Affordable, Available




                                                                   explore your world

                  Proprietary & Confidential, Port Indigo © 2013
State of the art Infrastructure




                                                          explore your world

         Proprietary & Confidential, Port Indigo © 2013
An Ocean of Content & Apps




m-Entertainment               gaming




                                                                   m-Commerce
                                     m-Health

                                                                                explore your world

                  Proprietary & Confidential, Port Indigo © 2013
The Target Market

• India is one of the largest markets for mobile
  subscribers
• Predominantly young, media-crazy & gadget-crazy
• Want to be connected, engaged and entertained at
  all times
• Have more disposable income than at any other time
  in the past
• Aspire to climb up the social ladder
• Spills over beyond metros and tier-1 cities

                                                                   explore your world

                  Proprietary & Confidential, Port Indigo © 2013
The Result

• A huge surge in smartphone sales
• Tablets and eReaders are replacing printed
  books.
• TV and gaming consoles are becoming
  internet-enabled.




                                                               explore your world

              Proprietary & Confidential, Port Indigo © 2013
Momentum




    But what about usage?




                                                       explore your world

      Proprietary & Confidential, Port Indigo © 2013
Data uptake




The shift from voice to data has been minimal
                     Why?                                      explore your world

              Proprietary & Confidential, Port Indigo © 2013
Why the gap?




     Are smartphones too complex?
   Is access to content inconvenient?
                Or both?
   And what about content Discovery?
                                                          explore your world

         Proprietary & Confidential, Port Indigo © 2013
Usage

• Phone is the most personal item, unlike any other
• What about technology in other walks of life?
• Multiple links, levels, Nothing instantaneous
• Content & App Clutter – a deterrent?
• Discovery requires effort from user.
• Are Smartphones used only as a “status symbol”?
• Post purchase, other stakeholders adversely affected
• What could be the solution? What is a smartphone?

                                                                   explore your world

                  Proprietary & Confidential, Port Indigo © 2013
The Smartphone

A cellular telephone with built-in applications
and Internet access. In addition to digital voice
service, modern smartphones provide text
messaging, e-mail, Web browsing, still and
video cameras, MP3 player, GPS navigation
units and video playback & calling.

In addition to their built-in functions,
smartphones run myriad free and paid
applications, turning the once single-minded cell
phone into a mobile personal computer
                                                                explore your world

               Proprietary & Confidential, Port Indigo © 2013
The $64 Million




   Is Smartness = Ease of Use?




                                                          explore your world

         Proprietary & Confidential, Port Indigo © 2013
The Customer

• In most cases, is not interested in
  technology!




                                                              explore your world

             Proprietary & Confidential, Port Indigo © 2013
The User wants

• To consume a variety of content with least user input

• Highly interactive & personalized content delivery ranging from
  Multimedia, Entertainment, Social media, News & information, M-
  Commerce and other services.

• Offer ease and convenience to do so anytime anywhere and serve
  the need to “Stay Connected”.

• Easy discovery of content

• Provide better user experience irrespective of platform or personal
  capabilities

• Mobile Internet browsing without having to type URLs

• Mobile commerce without complicated technology

• Engaging and Customizable as per user preferences.                  explore your world

                     Proprietary & Confidential, Port Indigo © 2013
The Solution




                             So?




                                                          explore your world

         Proprietary & Confidential, Port Indigo © 2013
Standard Operation

    A single, standardized, Open OS platform?


• Standardization will mean familiarity
• Ease of use & simplicity will drive usage
• “Push” instead of “Pull” would encourage adoption




                                                                   explore your world

                  Proprietary & Confidential, Port Indigo © 2013
Provisioning

       Innovative Provisioning Approaches


• Creation of new types of devices and applications
  adapted to suit the needs of low-income segments in
  emerging markets
• Drive Data Revenue through innovative partnership
  and bundling
• Convenience will drive usage



                                                                  explore your world

                 Proprietary & Confidential, Port Indigo © 2013
Content

                    ‘SMART’ Content


• Contextual, Curated Content
• Personalized, not “Mass Customized” Content
• Targeted Content based on User Demography
• Trendy & easily discoverable Content
• Content Crowdsourcing


                                                                  explore your world

                 Proprietary & Confidential, Port Indigo © 2013
Application Adoption

• Drive Mobile payments - the missing link?
• Mobile Entertainment – Direct To Mobile (DTM)
• m-Learning - The mobile Tutor
• Gamification & Mobile Gaming




                                                                  explore your world

                 Proprietary & Confidential, Port Indigo © 2013
Conclusion




                     Most Importantly,




        K IS S eep        t         imple,        illy




                                                         explore your world

        Proprietary & Confidential, Port Indigo © 2013
Questions




                                                 explore your world

Proprietary & Confidential, Port Indigo © 2012

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Exploring the smart devices

  • 1. Exploring the Smart Devices An Interactive Discussion Smart Device and Content 2013 – 2013, New Delhi Kall Ramanathan Proprietary & Confidential, Port Indigo © 2011 2013
  • 2. Notice & Disclaimer • The material in this presentation is the exclusive property of Port Indigo and is intended for the eyes of the present audience only • This presentation may not be reproduced, printed or shared, in its original or any other form, fully or partly, without the written consent of authorized persons from Port Indigo • Any unauthorized reproduction or sharing of the information / concepts discussed / shown in this presentation is subject to legal action • All mobile phones shown in this presentation are for representative purpose only, and not for any comparison or analysis • Logos, trademarks shown, if any, belong to the respective companies explore your world Proprietary & Confidential, Port Indigo © 2013
  • 3. Agenda • Preamble • Current Scenario • Target Market & Demand • Challenges and Pain Points • Examination & Analysis • Solutions & Suggestions explore your world Proprietary & Confidential, Port Indigo © 2013
  • 4. Mobility Today explore your world Proprietary & Confidential, Port Indigo © 2013
  • 5. Mobility is … • The mobile phone is not just a telephone that can be carried around explore your world Proprietary & Confidential, Port Indigo © 2013
  • 6. Internet Access • You don’t need a computer to access the internet explore your world Proprietary & Confidential, Port Indigo © 2013
  • 7. Innovations • UI – evolved from text, to graphical, to touch • Input Method – Keyboard, Mouse, Fingers • Software – III Party Mobile Applications • Hardware – More computing power, better multimedia capability explore your world Proprietary & Confidential, Port Indigo © 2013
  • 8. Social Media gets integrated • Social media is no longer a fad or a silo, instead it has become more integrated with life explore your world Proprietary & Confidential, Port Indigo © 2013
  • 9. What does the customer want? Be on social networks, stay connected Browse the Internet Upload pictures & videos Get Streaming AV Entertainment Play online games Create, share & consume Content Receive coupons and promotions Access News & Information Research products for purchase Perform Online financial transactions, etc. explore your world Proprietary & Confidential, Port Indigo © 2013
  • 10. Recognizing this … • Mobile device manufacturers have integrated these features … explore your world Proprietary & Confidential, Port Indigo © 2013
  • 11. The Technology Leap explore your world Proprietary & Confidential, Port Indigo © 2013
  • 12. The Smartphone • Not just “more than a feature phone” • Attractive, Affordable, Available explore your world Proprietary & Confidential, Port Indigo © 2013
  • 13. State of the art Infrastructure explore your world Proprietary & Confidential, Port Indigo © 2013
  • 14. An Ocean of Content & Apps m-Entertainment gaming m-Commerce m-Health explore your world Proprietary & Confidential, Port Indigo © 2013
  • 15. The Target Market • India is one of the largest markets for mobile subscribers • Predominantly young, media-crazy & gadget-crazy • Want to be connected, engaged and entertained at all times • Have more disposable income than at any other time in the past • Aspire to climb up the social ladder • Spills over beyond metros and tier-1 cities explore your world Proprietary & Confidential, Port Indigo © 2013
  • 16. The Result • A huge surge in smartphone sales • Tablets and eReaders are replacing printed books. • TV and gaming consoles are becoming internet-enabled. explore your world Proprietary & Confidential, Port Indigo © 2013
  • 17. Momentum But what about usage? explore your world Proprietary & Confidential, Port Indigo © 2013
  • 18. Data uptake The shift from voice to data has been minimal Why? explore your world Proprietary & Confidential, Port Indigo © 2013
  • 19. Why the gap? Are smartphones too complex? Is access to content inconvenient? Or both? And what about content Discovery? explore your world Proprietary & Confidential, Port Indigo © 2013
  • 20. Usage • Phone is the most personal item, unlike any other • What about technology in other walks of life? • Multiple links, levels, Nothing instantaneous • Content & App Clutter – a deterrent? • Discovery requires effort from user. • Are Smartphones used only as a “status symbol”? • Post purchase, other stakeholders adversely affected • What could be the solution? What is a smartphone? explore your world Proprietary & Confidential, Port Indigo © 2013
  • 21. The Smartphone A cellular telephone with built-in applications and Internet access. In addition to digital voice service, modern smartphones provide text messaging, e-mail, Web browsing, still and video cameras, MP3 player, GPS navigation units and video playback & calling. In addition to their built-in functions, smartphones run myriad free and paid applications, turning the once single-minded cell phone into a mobile personal computer explore your world Proprietary & Confidential, Port Indigo © 2013
  • 22. The $64 Million Is Smartness = Ease of Use? explore your world Proprietary & Confidential, Port Indigo © 2013
  • 23. The Customer • In most cases, is not interested in technology! explore your world Proprietary & Confidential, Port Indigo © 2013
  • 24. The User wants • To consume a variety of content with least user input • Highly interactive & personalized content delivery ranging from Multimedia, Entertainment, Social media, News & information, M- Commerce and other services. • Offer ease and convenience to do so anytime anywhere and serve the need to “Stay Connected”. • Easy discovery of content • Provide better user experience irrespective of platform or personal capabilities • Mobile Internet browsing without having to type URLs • Mobile commerce without complicated technology • Engaging and Customizable as per user preferences. explore your world Proprietary & Confidential, Port Indigo © 2013
  • 25. The Solution So? explore your world Proprietary & Confidential, Port Indigo © 2013
  • 26. Standard Operation A single, standardized, Open OS platform? • Standardization will mean familiarity • Ease of use & simplicity will drive usage • “Push” instead of “Pull” would encourage adoption explore your world Proprietary & Confidential, Port Indigo © 2013
  • 27. Provisioning Innovative Provisioning Approaches • Creation of new types of devices and applications adapted to suit the needs of low-income segments in emerging markets • Drive Data Revenue through innovative partnership and bundling • Convenience will drive usage explore your world Proprietary & Confidential, Port Indigo © 2013
  • 28. Content ‘SMART’ Content • Contextual, Curated Content • Personalized, not “Mass Customized” Content • Targeted Content based on User Demography • Trendy & easily discoverable Content • Content Crowdsourcing explore your world Proprietary & Confidential, Port Indigo © 2013
  • 29. Application Adoption • Drive Mobile payments - the missing link? • Mobile Entertainment – Direct To Mobile (DTM) • m-Learning - The mobile Tutor • Gamification & Mobile Gaming explore your world Proprietary & Confidential, Port Indigo © 2013
  • 30. Conclusion Most Importantly, K IS S eep t imple, illy explore your world Proprietary & Confidential, Port Indigo © 2013
  • 31. Questions explore your world Proprietary & Confidential, Port Indigo © 2012