The Flame Centre

1. About Flame Center and Our Service The Flame Centre Pte Ltd Copyright 2005 关于火花管理咨询及其服务

4. Data Resource: TowersWatson 2010 Global Workforce Study Reason for We Exist 我们存在的理由 Attraction Drivers Global Overall Brazil China Germany India U.K. U.S. Competitive base pay 1 2 4 6 4 1 1 Challenging work 2 3 10 1 3 5 9 Convenient work location 3 9 — 2 6 2 4 Career advancement opportunities 4 1 1 8 1 4 6 Vacation/paid time off 5 10 9 — — 3 2 Organization’s reputation as a good employer 6 4 5 4 5 6 10 Flexible schedule 7 6 — 3 9 7 5 Learning and development opportunities 8 7 2 9 2 8 — Competitive benefits 9 5 3 — — 10 8 Organization’s financial health 10 8 7 7 8 — — Reasonable workload — — — 5 — 9 — Innovative work environment — — 6 — 7 — — Organization’s industry — — 8 — — — — Organization’s products/services — — — 10 — — — Organization’s mission/vision — — — — 10 — — Competitive health care benefits — — — — — — 3 Competitive retirement benefits — — — — — — 7

5. Some of our Clients 我们的部分客户

7. 人才激励与留任 提高员工忠诚度 / 敬业度，促进员工职业发展的解决方案 in partnership with

9. 人才飞得太快，对企业意味着什么？

14. AIG Consumer Finance Group Alcon Labs AMERICAN CENTURY INVESTMENTS AMERICAN EXPRESS Americast Technologies Amgen ARCHER DANIELS MIDLAND ARGUS HEALTH Armstrong World Industries ARROW ELECTRONICS ARROWHEAD CREDIT UNION ArvinMeritor Inc AUTOMOBILE ASSOCIATION OF AMERICA AVON Banana Republic BANK OF AMERICA BANK ONE Barnes & Noble BAXTER REGIONAL MEDICAL CENTER BAYER HEALTHCARE DIAGNOSTICS BBN Technologies Biosciences BECTON DICKINSON BLACKMAN KALLICK BOEING COMPANY Broin Management BROWN BROTHERS HARRIMAN BURGER KING CORP Caribou Coffee Co CATERPILLAR INC CEGOS UK CENDANT MOBILITY CENTOCOR CORP CENTURA HEALTH CERNER CORP Cessna Aircraft CHARLES SCHWAB CO. CHERRY HOSPITAL Chevron Texaco Chicago Board of Trade CHILDREN'S HEALTHCARE OF ATLANTA Cigna Health Care CIRCUIT CITY CITIBANK Citi City Of New York CITY OF SAN DIEGO Coach COGNOS INC COLORADO DEPT OF HUMAN SERVICES COLORADO SPRINGS UTILITIES COMMERCE BANK COMMERCE UNIVERSITY COMMUNITY HEALTH PARTNERS COMPAQ CORP Compass Group CON EDISON CONNECTICUT DEPT OF TRANSPORTATION CONSUMERS ENERGY Consumers Union COX COMMUNICATIONS CSU MONTEREY BAY DaimlerChrysler Corp DELAWARE HOSPITAL Department of Defense DEPT OF CHILDREN & FAMILIES Devon Energy DOCTORS HOSPITAL DST SYSTEMS Duke Realty Corporation DUPONT COMPANY ebay Eisai Inc EMORY HEALTHCARE Envision Credit Union EQUIFAX, INC EXELON CORP EXPEDIA FDA Federal Reserve Bank Of Boston FEDERAL RESERVE BANK OF CLEVELAND Federal Reserve Bank of New York Fedex Kinko's FIFTH THIRD BANK WEST MICHIGAN Firemans Fund FLEET BOSTON FRANKLIN TEMPLETON INVESTMENTS FREDDIE MAC FRITO LAY GAF Gaylord Palms Resort GE CAPITAL GENERAL ELECTRIC H E B COMPANY HAMILTON SUNDSTRAND HEALTH FIRST HEWLETT PACKARD HILTON HOTELS, NASSAU BAY HOME STREET BANK Honda Of America Ingersoll Rand JC Penney JP MORGAN CHASE KELLOGG CO INC King Pharamceuticals KRAFT FOODS INTERNATIONAL LINVATEC LOCKHEED MARTIN CORP LOEWS CORP MARRIOTT INTERNATIONAL INC MASTERCARD INTERNATIONAL MCDONALDS McFARLAND CLINIC PC MCI Memorial Hospital MERCEDES BENZ USA MERCK & COMPANY INC MERCY HEALTH PARTNERS MERRILL LYNCH MFS INVESTMENT MGMT MICROSOFT CORP MID ATLANTIC MEDICAL SVC MORGAN STANLEY DEAN WITTER Morrison Management Specialists MOTTS NORTH AMERICA MTV NETWORKS NASCO NEUMANN HOMES NEW YORK LIFE INS CO New York Public Library Nintendo of America NORTHWESTERN MUTUAL NOVARTIS PHARMACEUTICALS CORP Office of Personnel Management ORANGE PARK MEDICAL CTR ORTHO BIOTECH PRODUCTS LP Paccar PACIFICORP PANHANDLE STATE BANK Peoples Bank PEP BOYS PFIZER INC PHARMACIA PHILIP MORRIS PITNEY BOWES PPG Industries Inc PRAXAIR PROGRESSIVE PROVIDENCE ALASKA MEDICAL CTR PROVIDENCE MEDFORD MEDICAL CTR PROVIDENT BANK PSEG Qualcomm RAPID CITY REG HOSPITAL, INC RECKITT BENCKISER RICH PRODUCTS SALOMON SMITH BARNEY CITIGROUP SASKATCHEWAN WORKERS COMP BOARD SBC SERVICES INC SEARS ROEBUCK & CO SHELL OIL COMPANY SHRM SHEBOYGAN SIEMONS COMPANY SIERRA SYSTEMS Sikorsky Aircraft SIMONTON WINDOWS Smith Bucklin & Associates SODEXHO Sony Pictures SOUTHERN CALIFORNIA EDISON SPIRIT MOUNTAIN GAMING INC SPRINT STARBUCKS COFFEE CO Takeda Pharmaceuticals TARGET TCF NATIONAL BANK TEKTRONIX TELUS The Gap THE HARTFORD THOMSON TIAA-CREF Time Warner Corporation TOLL BROTHERS INC UGI Utilities Inc UNIGROUP UNITED SPACE ALLIANCE UNITED STATES POSTAL SERVICES UNIVERSITY OF ALASKA UNIVERSITY OF CONNECTICUT UNIVERSITY OF DAYTON UNIVERSITY OF MARYLAND MEDICAL CTR WASHINGTON MUTUAL BANK WESTCORP WESTIN DIPLOMAT RESORT & SPA Williams Energy Workers Compensation Board Alberta World Bank Worldcom Wyeth Pharmaceuticals XEROX CORP YAMANUCHI Zurich North America 国际职业发展系统公司的客户 Career Systems International 贝务李 . 凯 AIG AVON BANK OF AMERICA BAYER BOEING Cigna CITI BANK City Of New York Coach DUPONT Federal Reserve Fedex GE HP HILTON Honda JP MORGAN CHASE KELLOGG KRAFT MARRIOTT MASTERCARD MCDONALDS MERCEDES BENZ MERRILL LYNCH MORGAN STANLEY PHILIP MORRIS SHELL Sony STARBUCKS The Gap Time Warner World Bank Wyeth XEROX… 世界前１０００位的公司多是 ＣＳＩ 的客户

15. 创造持续成功的解决方案 针对经理级 针对员工 Career Coaching for Managers Career Power Classic 职业发展 计划模块 职业发展： 自我推动发展的理念 Love’em or Lose’em Satisfaction Power 敬业 / 满意 度模块 敬业度 满意度 职业发展 针对性

26. Flawless Consulting 完美咨询

35. Reaching-Out Program 团队合作激励 发掘个人积极潜能，塑造卓越团队

37. 运用 NLP 专门研究人类「大脑」、「语言」、「行为」三方面关系的心理学理论，深入分析人类复杂行为背后的成因，并发展出各种技巧、方法，协助人类达致更卓越行为表现。 帮助个人和团队 透过个人潜能提升，配合语言运用及模仿技巧，使人能重新塑造、 建立积极心态。 银行和保险业最早使用这种 NLP 的技术来帮助学员建立起改变自我的决心和意愿 . 通过 4As 的转变过程帮助学员从消极心态转变为积极心态，从而获得平衡的人生 。 以 NLP 激发潜能，重塑积极心态

38. Strategic Issues Management 争议话题策略性管理 识别和管理“组织内外的隐形杀手”

41. Elements of Our Design 课程设计的元素 Role Plays & Simulations Collaboration in Projects Business Case Analysis Business Correspondence In Process Feedback Psychometric Tests Coaching External Actors Video recording and Feedback Measurements

42. For more information Please contact: Lucy Lei General Manager The Flame Centre Guangzhou Branch 18826275528 lucy.lei @flamecentre.com