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Becoming A Networked NGO
              Using Social Media Effectively
                         Check-In Call #3




Sept. 14, 2012 – 9:30 am India Time
Sept. 13, 2012 – 9:00 pm California Time
Arrival ….

If you arrive before the start time of
the call, announce yourself and then
mute …

CHAT QUESTION: What technique for
outreach do you think you will try
first?
Agenda

Roll Call
Quick Review : Promotion Tips
Quick Review: Engagement Tips
Check-In
Next Steps
Ladder of Engagement

                                              Attention

                                           Engagement

                                                  Action


                                                  Love



Basedon “Birth of a Super Fan” by Aliza Sherman
Cross Promote All Channels
Get Attention: Use Your Individual Profile
Get Attention By Giving Attention: Use Your
Individual Profile
Get Attention: Staff and Volunteers Can Help
22 Ways To Get Attention
#1: Put your fan page URL in your email signature
#2: Write a blog post about your facebook page or point to a thread
#3: Tag other, well-trafficked fan pages in your updates
#4: Ask your Twitter followers to join your fan page
#5: Invest in Facebook ads
#6: Put a fan page widget on your blog or website
#7: Call to action to join on your web site
#8: Put your fan page URL on your business cards
#9: Put a link on your personal Facebook profile
#10: Harness the power of your team
#12: Put a tag in your YouTube videos
#13: Put your fan page URL on your Twitter profile background
#14: QR codes for your page
#15: Use your fan page (Invite friends on upper right)
#16: Add a Like box
#17: Use targeted keywords in a Google AdWords
#18: Redirect your webinar guests to your fan page
#19: Put your fan page URL in your Keynote/PowerPoint slides
#20: Use the join short code
#21: Recruitment Campaign - giveaways
#22: Basic SEO for your page
Why Does Engagement Drop?




Engage in comments
Get fans to share
Engagement




Conversation Starters
Open Ended Questions
Different Types of Content
Always Be Commenting
Beethoven Festival Fan Page
Specific        What is your favorite Beethoven Symphony?
Yes or No       Is Beethoven’s Fifth Smphony, your favorite?
Timely          Today is Beethoven’s Birthday! How are you celebrating?
Edgy            Do think music in the schools should be cut from public school budgets?
Photo           What do you think of Beethoven’s family portrait?
True or False   True or False: Beethoven was completely deaf when we wrote the 9th
                Symphony
Direct          Why do you think people love or hate classical music?
Preference      Do you like early or late Beethoven?
Fun             If you were stuck on a deserted island with one Beethoven CD to listen to ….
Events          Who is attending our All-Beethoven Piano Music concert?
Experience      What was your favorite moment from our All-Beethoven Piano Music concert
                last night?
Humanistic      Have you seen someone fall asleep at a classical music concert?
Tips            What is your favorite restaurant for before concert dining?
Mad Lib         If Beethoven’s (fill in the name of piece) was on the concert program, I
                would not miss it for the world.
Organization                            Participants

                                        Mr. Avinash Chaudhary
Advocating Reproductive Choices (ARC)
                                        Dr. Tultul Hazra Das
                                        Dr. Shilpa Shroff
                                        Dr. Shweta Krishnan
Asia Safe Abortion Partnership (ASAP)
                                        Dr. Suchitra Dalvie
                                                                   Check-In
                                        Ms. Bharati Ramachandran
BARAPANI
                                        Mr. Chandan Shyam
                                        Ms. Smita Anand
CEDPA – India
                                        Ms. Priyanka Mukherjee
                                        Mr. Tushar Deshmukh
Family Planning Association of India
                                        Ms. Bindiya Nimia
Guide Star India                        Ms. Pushpa Aman Singh
                                        Mr. John Bodra
IIE India

                                        Ms. Preeti Tanwar Anand
JANANI
                                        Ms. Mona Sinha
                                        Ms. Sona Sharma
Population Foundation of India          Ms. Jayati Sethi
                                        Ms. Shree Venkatram
                                        Mr. Deepak Balan
Population Health Services India
                                        Ms. Renuka Raj
                                        Ms. Anuradha Mondal
Reach India
                                        Mr. Alay Barah
Next Action Step



Can you make a plan to try 3-5 tactics per
week?
Write down your number fans today and
be ready to report on if they increased
and why
ADJOURNED!
  Have a wonderful Day!
Next Call: October 12, 2012
   9:30 am India Time

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Using Social Media to Increase Engagement for NGOs

  • 1. Becoming A Networked NGO Using Social Media Effectively Check-In Call #3 Sept. 14, 2012 – 9:30 am India Time Sept. 13, 2012 – 9:00 pm California Time
  • 2. Arrival …. If you arrive before the start time of the call, announce yourself and then mute … CHAT QUESTION: What technique for outreach do you think you will try first?
  • 3. Agenda Roll Call Quick Review : Promotion Tips Quick Review: Engagement Tips Check-In Next Steps
  • 4. Ladder of Engagement Attention Engagement Action Love Basedon “Birth of a Super Fan” by Aliza Sherman
  • 5. Cross Promote All Channels
  • 6. Get Attention: Use Your Individual Profile
  • 7. Get Attention By Giving Attention: Use Your Individual Profile
  • 8. Get Attention: Staff and Volunteers Can Help
  • 9. 22 Ways To Get Attention #1: Put your fan page URL in your email signature #2: Write a blog post about your facebook page or point to a thread #3: Tag other, well-trafficked fan pages in your updates #4: Ask your Twitter followers to join your fan page #5: Invest in Facebook ads #6: Put a fan page widget on your blog or website #7: Call to action to join on your web site #8: Put your fan page URL on your business cards #9: Put a link on your personal Facebook profile #10: Harness the power of your team #12: Put a tag in your YouTube videos #13: Put your fan page URL on your Twitter profile background #14: QR codes for your page #15: Use your fan page (Invite friends on upper right) #16: Add a Like box #17: Use targeted keywords in a Google AdWords #18: Redirect your webinar guests to your fan page #19: Put your fan page URL in your Keynote/PowerPoint slides #20: Use the join short code #21: Recruitment Campaign - giveaways #22: Basic SEO for your page
  • 10. Why Does Engagement Drop? Engage in comments Get fans to share
  • 11. Engagement Conversation Starters Open Ended Questions Different Types of Content Always Be Commenting
  • 12. Beethoven Festival Fan Page Specific What is your favorite Beethoven Symphony? Yes or No Is Beethoven’s Fifth Smphony, your favorite? Timely Today is Beethoven’s Birthday! How are you celebrating? Edgy Do think music in the schools should be cut from public school budgets? Photo What do you think of Beethoven’s family portrait? True or False True or False: Beethoven was completely deaf when we wrote the 9th Symphony Direct Why do you think people love or hate classical music? Preference Do you like early or late Beethoven? Fun If you were stuck on a deserted island with one Beethoven CD to listen to …. Events Who is attending our All-Beethoven Piano Music concert? Experience What was your favorite moment from our All-Beethoven Piano Music concert last night? Humanistic Have you seen someone fall asleep at a classical music concert? Tips What is your favorite restaurant for before concert dining? Mad Lib If Beethoven’s (fill in the name of piece) was on the concert program, I would not miss it for the world.
  • 13. Organization Participants Mr. Avinash Chaudhary Advocating Reproductive Choices (ARC) Dr. Tultul Hazra Das Dr. Shilpa Shroff Dr. Shweta Krishnan Asia Safe Abortion Partnership (ASAP) Dr. Suchitra Dalvie Check-In Ms. Bharati Ramachandran BARAPANI Mr. Chandan Shyam Ms. Smita Anand CEDPA – India Ms. Priyanka Mukherjee Mr. Tushar Deshmukh Family Planning Association of India Ms. Bindiya Nimia Guide Star India Ms. Pushpa Aman Singh Mr. John Bodra IIE India Ms. Preeti Tanwar Anand JANANI Ms. Mona Sinha Ms. Sona Sharma Population Foundation of India Ms. Jayati Sethi Ms. Shree Venkatram Mr. Deepak Balan Population Health Services India Ms. Renuka Raj Ms. Anuradha Mondal Reach India Mr. Alay Barah
  • 14. Next Action Step Can you make a plan to try 3-5 tactics per week? Write down your number fans today and be ready to report on if they increased and why
  • 15. ADJOURNED! Have a wonderful Day! Next Call: October 12, 2012 9:30 am India Time

Notes de l'éditeur

  1. This is our agenda – we’ll pause along the way for questions.
  2. Scaffolding by depth of relationship is a familiar framework for many nonprofits – whether it is donors or activists have tactics that move people up the ”Ladder of Engagement.” This is how it plays out on Facebook – you want to get people to move from “passive attention” to “loving” you Facebook so they will tell other people about your work.Aliza Sherman http://gigaom.com/collaboration/how-to-know-a-good-fan-on-facebook/
  3. https://www.facebook.com/cariegrls/posts/146133508858341
  4. https://www.facebook.com/pushpaaman/posts/470695132949694
  5. #1: Put your fan page URL in your email signature#2: Write a blog post about your facebook page or point to a thread#3: Tag other, well-trafficked fan pages in your updates#4: Ask your Twitter followers to join your fan page#5: Invest in Facebook ads#6: Put a fan page widget on your blog or website#7: Call to action to join on your web site#8: Put your fan page URL on your business cards#9: Put a link on your personal Facebook profile#10: Harness the power of your team#12: Put a tag in your YouTube videos#13: Put your fan page URL on your Twitter profile background#14: QR codes for your page#15: Use your fan page (Invite friends on upper right)#16: Add a Like box#17: Use targeted keywords in a Google AdWords#18: Redirect your webinar guests to your fan page#19: Put your fan page URL in your Keynote/PowerPoint slides#20: Use the join short code#21: Recruitment Campaign - giveaways#22: Basic SEO for your page
  6. http://www.bethkanter.org/research-fb-engagement/
  7. http://www.bethkanter.org/research-fb-engagement/