This session is about how and why it is important to treat self-care and well-being as an organizational strategy and cultural norm. When self-care initiatives are treated as “extras” instead of being built right into the fabric of an organization’s culture, they are nothing more than a Band-Aid, barely disguising the underlying chronic stress and eroding the nonprofits ability to meet its mission. This session will share the latest thinking on well-being in the nonprofit workplace based on the presenter's book “The Happy Healthy Nonprofit: Strategies for Impact without Burnout.” Going beyond a narrow focus on physical health and wellness, the session will share examples and insights from nonprofits that have created and implemented a culture of well-being in the workplaces that supports results.
3. Raise
Your
Hand
If
…..
What
is
your
experience
with
well-‐
being
in
the
workplace?
Not
encouraged
at
all
Employees
are
encouraged
to
do
it
on
their
own
There
are
periodic
activities
for
wellness
or
wellbeing
Our
nonprofit
has
a
strategy/plan/policy
for
a
comprehensive
programLive
Stream
Audience:
http://bit.ly/HHNP-‐Poll
4. • Nonprofit
Professionals
• Understanding
Burnout
and
Self-‐Care
• Creating
A
Plan
• Nonprofit
Organizations
• Leadership
and
Employee
Engagement
• Culture
Change
• Nonprofit
Case
Studies
Slides,
Links,
and
Handouts:
http://bethkanter.wikispaces.com/cause-‐camp
What
I’m
going
to
talk
about
…..
16. Burnout
is
a
state
of
emotional,
mental,
and
physical
exhaustion
that
occurs
when
we
feel
overwhelmed
by
too
many
demands,
too
few
resources,
and
too
little
recovery
time.
17. The
Symptoms
of
Burnout
Emotional
Exhaustion
Cynicism
Detachment
Fatigue
Loss
of
enjoyment
Insomnia
Pessimism
Forgetfulness
Impaired
concentration
Isolation
Detachment
Increased
illness
Loss
of
appetite
Lack
of
Accomplishment
Anxiety
Apathy
Hopelessness
Depression
Increased
irritability
Anger
Lack
of
productivity
Poor
performance
And
burnout
is
sneaky!
18. The
4
Stages
of
Nonprofit
Burnout
Passion
Driven
Passion
Waning
Passion
Challenged
Passion
Depleted
Take
the
Assessment:
http://bit.ly/np-‐burnout
21. What
is
Self-‐Care?
Self-‐Care
is
about
revitalization.
It
includes
any
deliberate
and
consistent
habits
you
create
to
enhance
your
overall
well
being.
37. Self-Care Plan
Area Practice
Goals
Sphere
1:
Self
-‐Get
7-‐9
hours
of
sleep
per
night.
-‐Eat
more
fruits
and
vegetables
every
day.
-‐Get
to
10,000
steps
per
day
walking.
Sphere
2:
Others
-‐Make
a
regular
date
with
my
partner
and/or
children
– one-‐
on-‐one
– to
give
my
relationships
attention.
-‐Divest
myself
of
negative
influences,
moving
consciously
away
from
people
who
bring
me
down.
Sphere
3:
Environment
-‐Stop
what
I’m
doing
at
least
once
a
day
to
go
outside.
-‐Clear clutter
from
my
office
desk
Sphere
4:
Work
and
Money
-‐Take
comp
time
when
I’m
attending
work-‐related
evening
events.
-‐Stand
up
from
my
desk
every
15
minutes
to
stretch
and
walk
around.
Sphere
5:
Tech
-‐Set
up
a
charging
station
at
the
front
door
for
all
of
my/my
family’s
digital
devices.
-‐Keep
all
my
digital
devices
out
of
my
bedroom
and
off
my
dinner
table.
38. • Pair
Share:
What
are
some
self-‐care
activities
that
you
can
embrace
to
build
resilience
for
your
nonprofit
work?
39. 1
Make
It
Tiny
2
Find
A
Spot
3
Train
the
Cycle
The
Secret
to
Creating
New
Self-‐Habits
That
Stick!
BJ
Fogg:
Tiny
Habits
Framework
40.
41. A
Simple
Way
To
Practice
Mindfulness
At
Work
-‐Two
Minutes
of
Focusing
on
Breath
-‐Two
Minutes
of
No
Agenda
47. From Self-Care to WE-Care
● Culture
● Employee
Engagement
● Programs
and
Activities
● Nudges
and
Cues
● Policies,
Strategy
48. Changing
An
Organizational
Culture
That
Eats
French
Fries
for
Breakfast
Organizational
leaders
model
self-‐care
and
don’t
ridicule
it,
ignore
it,
or
give
lip
service
When
employees
are
engaged
in
creating
a
culture
of
we-‐care
or
else
there
will
be
either
a
steak
and
scotch
rebellion
or
frequent
self-‐care
abusers
Not
a
quick
fix
with
tactics
or
activities,
requires
patience
52. Crisis
Response
Network:
Listen
and
Engage
Employees
to
Shift
the
Culture
1:
Functioning
Do
people
have
what
they
need
to
do
their
job?
2:
Feelings
Do
people
feel
appreciated
and
respected?
3:
Friendship
Do
people
feel
connected
to
one
another?
4:
Forward
Do
people
feel
like
they
have
opportunities
for
growth?
5:
Fulfillment
Do
people
feel
like
they
are
inspired
and
working
towards
a
higher
purpose?
Laura
Putnam
– 5
F’s
Framework
53.
54.
55. United
Way
in
South
Dakota:
Moving
Together
• Twice
daily
all
staff
walk
or
movement
• Started
with
listening
and
engaging
with
employees
• Wellness
coaching
and
experiment
10
years
ago
• Now
part
of
culture
56. Hazon:
Leverage
Staff
Champions
Wednesday
Afternoon
Weekly
Walk
-‐After
lunch
for
20
minutes
to
energize
and
build
community
59. Interfaith
Youth
Core
– Bottom
Up
and
Top
Down
• Leadership
supported
an
employee
“Giddy”
committee
• Feedback
on
how
to
improve
wellbeing
(health,
happiness,
productivity)
• One
idea:
“Creativity
Time”
–
three
hours
per
month
to
visit
a
museum
– employee
handbook
• No
one
used
it
until
Executive
Director
started
to
use
it
61. This
is
bunch
of
woo
woo
What’s
the
ROI
of
Happy
and
Healthy?
Your
Executive
Director
62. • Fewer
absences
and
sick
days
• Lower
healthcare
costs
• Higher
employee
work
satisfaction
and
retention
• Ability
to
attract
top
talent
when
recruiting
for
jobs
• Higher
productivity
• Greater
ability
to
handle
stressful
situations
• Ability
to
meet
and
exceed
milestones
• Motivated,
resilient
workers
• Better
brand
ambassadors
• Responsive
and
engaged
staff
Return on Investment
63. • Does
your
organization’s
culture
amplify
stress
or
nurture
well-‐being?
How
can
you
do
more
of
the
latter?
64. Getting Started
• Be open about self-care.
• Staff meeting to do
assessments and create
self-care plans
• Accountability buddies
• Make small changes and
offer reward/praise
• Does not have to cost a
lot of money
65. Summary
• Self-‐care
is
not
just
about
kale
smoothies
and
massages,
it
is
part
of
doing
the
work
• Bringing
well
being
into
the
workplace
is
all
about
culture
change
• A
culture
of
well
being
requires
leadership
and
employee
engagement
• Quick
fixes
don’t
work
• Benefits
include
recruiting
top
talent,
retention,
reduced
health
costs,
and
more
• Pick
one
small
self-‐care
habit
that
you
can
create
and
build
into
your
life
today
and
courage
others
in
your
organization
to
do
the
same!