1. Karen Barquio Sumagaysay
Blk. 40, Lot 26, Phs1 Elenita heights Subd. Mintal Davao City 8000 Philippines.
Personal Particulars:
E-mail address: sumagaysay.karenb@gmail.com
Birth date: April 04, 1989
Birth Place: Davao City
Religion: Roman Catholic
Nationality: Filipino
Marital Status: Single
Weight: 120 Lbs.
Height: 5'8”
Age: 27
Contact no.: 09095544626
Objectives:
To be able to find a career that will further my communication skill and one that can provide me with
settings that will enhance my ability to deal with people confidently and efficiently, it is my objective
to work for company that will see me through my professional growths.
Education:
College
University of Mindanao
Bolton St. Davao City
SY 2008 - 2009
Secondary, (1995 -2000 )
Holy Cross of Mintal
Mintal, Davao City
Elementary, SY 1995-2000
Bago-Oshiro Elementary School
Bago-Oshiro Mintal Davao city
Experience:
Experience Level: 3 years
Employment History:
Company Name: Acquire Asia
From /To: March 26, 2014 to December 15, 2014
Position Title: Point of Contact / L2
Specialization: Manager Call / Technical
Industry: BPO

2. Work description:
Company Name: Transcom
From/ To: January 2013 to March 2014
Position Title: Fault Manager
Specialization: Manger Call / Complaints / Customer Services / Technical Escalation
Industry: BPO
Company Name: Teletech Philippines
From/To: September 2010 to January 2012
Position/Title: Account Services / Level II Customer Service
Specialization: Customer Service / Cancellation
Industry: Call Center / IT Enable Service / BPO
Company Name: Synnex, Concentrix
From/To: December 2008 to August 2010
Position Title: Product Support Representative
Specialization: Customer Service and Technical Support / Sales
Industry: Call Center / IT Enable Service / BPO
Interest / Skills:
Music: House and R & B
Magazines, Books
Computer
Adept in computer software and adobe
Hosting
Even Planning
New Ideas
Marketing Research
Internet and networking
E-mail client and web mail
Telemarketing and Sales
Reference:
Available Upon request