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Creating Amazing Web Content:
Strategies and Skills
Kate Johnson
Content Strategy Manager
@katedjohns
#IABCWeb
Content strategy
RichardIngram.com
It’s complicated
Dan McCarthy, ViralHousingFix.com
 Multiple stakeholders
 Content from multiple sources
 Multiple outlets
 Nonsequential pages
 Ongoing maintenance and updates
 Measurement
And so on…
Content Tools
Content audit
I love my content inventory.
Page table
Care and feeding
Maintainance
A lifecycle, not a launch
• Set regular update schedule
• Use automatic reminders
• Review every page annually
Writing for the Web
Web users skim
• Users scan for key words and
phrases
• They don’t read word-for-word
• Web readers are impatient
Nielsen’s F pattern
NNGroup.com
Be user-centered
• Focus completely on the tasks your
users need to accomplish.
• Your site can’t be a loudspeaker for
things you want users to hear.
• Users will only stay if your site gives
them what they need.
Get to the point
• Put your main idea in the first
sentence
• If skimmers don’t find what
they want, they leave
Ideas, innovation and a well-
educated workforce are
essential to a vibrant economy
and a healthy democracy.
Academic programs at the
University of X provide you
with the skills you need…
Main idea first
The University of X offers 50 degree programs,
all designed to graduate well-informed students
who will contribute to a healthy democracy.
Our programs include
• Economics
• Political Science
• History
Scannability
Break up text with
• Short paragraphs
• Subheads
• Bulleted lists
• Images
• Inline links
How to be scannable
A skimmable page
nichycy.org
How to write a page
What questions do users have?
These become your subheads.
What do you want users to do?
These are your calls to action.
Stick to the facts
No unsupported claims
• Our innovative products are the best
on the market
• Our staff are uniquely committed to
our customers and their futures
innovative
unique
cutting-edge
distinctive
top
excellent
leading
challenging
exciting
one-of-a-kind
Avoid the adjectives
2 parts of SEO
Keyword relevance (on-page SEO)
• How often keywords appear on page
• Keyword placement
Off-page SEO
Factors that determine your pagerank
• Sites that link to you
• Age of domain
• Behavior of users
• Page load speed
The keywords are theirs
• Listen to your audience.
• Read what they write.
• The keywords are theirs, not yours.
Put keywords in
• Title tag
• Page headline
• Subheads
• Linked text (aka anchor text)
• Bold text
• Alt tags for photos
www.du.edu/marcomm/IABC
Kate Johnson
@katedjohns
Tools and resources

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Creating Amazing Web Content: Strategies and Skills

Notes de l'éditeur

  1. 9:43
  2. Part of what it’s done is just recognize that fact. 6 min
  3. I love my content inventory. Couldn’t live w/o it. One document track everything about a page.Excel spreadsheet. One line = one document.Swap in an image of the sitemap, then back out.With hands-on clients, we generally start filling it out for them, fill in the first 5 or 10 pages based on their content. Continues to be useful after launch—is a working document.
  4. 16 minI love my content inventory. Couldn’t live w/o it. One document track everything about a page.Excel spreadsheet. One line = one document.Swap in an image of the sitemap, then back out.With hands-on clients, we generally start filling it out for them, fill in the first 5 or 10 pages based on their content. Continues to be useful after launch—is a working document.
  5. Post launch, keep this maintenance section, keep sections about photo files
  6. I love my content inventory. Couldn’t live w/o it. One document track everything about a page.Excel spreadsheet. One line = one document.Swap in an image of the sitemap, then back out.With hands-on clients, we generally start filling it out for them, fill in the first 5 or 10 pages based on their content. Continues to be useful after launch—is a working document.
  7. I love my content inventory. Couldn’t live w/o it. One document track everything about a page.Excel spreadsheet. One line = one document.Swap in an image of the sitemap, then back out.With hands-on clients, we generally start filling it out for them, fill in the first 5 or 10 pages based on their content. Continues to be useful after launch—is a working document.
  8. You have your beautiful, fragile young website, reaching for the sun.
  9. 26Goes beyond maintenance—what strategists might call governance.
  10. Tools for spidering sites.Link to presentation on SlideShare.