1. Profile:
A resourceful and effective achiever with advanced communication and interactive skills. Confident and
conscientious with proven experience of customer service and training procedures. Used to working
with staff and clients at all levels.
Secretarial Skills:
MS Word
MS Outlook
MS Powerpoint
MS Excel
Peoplesoft
BOE
Goad
Document Management
Typing Speed – 120 wpm
Career Progression:
JLL/ Churston Heard 1992 – to date
30 Warwick Street
London W1B 5NH
Team Secretary
• Providing secretarial support for a team of 14 surveyors, including National and Regional Directors.
• Operating a variety of Microsoft applications including Office, Word, Excel, Powerpoint, and Adobe.
• Typing (audio/copy) of all correspondence for the whole team, and for other surveyors when cover
is needed.
• Extensive diary management for each of the surveyors.
• Confirming and co-ordinating of travel arrangements and hotels
• Booking of meeting rooms, breakfasts/ lunches when required.
• Organising of conference calls.
• Answering the retail agency telephone enquiry line and ensuring all details are up to date.
• Land Registry searches.
• Keeping advertising details up to date using Digi.
• Inputting the department’s expenses and managing any queries relating to them.
• Dealing with the departments invoicing using Peoplesoft.
• Liaise with clients by telephone, email, meet and greet when required.
Kate Porter
142C Knollys Road, London SW16 2JU
07770 735964
kateporter08@hotmail.com
2. Michael Elliot & Partners 1989 - 1992
Team Secretary
• Provided secretarial support for 3 directors.
• Dealing with all aspects of investment and office agency secretarial work.
Reed & Co Insurance Brokers 1985 – 1989
• Working for three insurance brokers dealing with all aspects of motor, household and life
insurance.
• General secretarial duties
1978 – 1984: Birkenhead High Street GPDST
O Levels
English Literature
English Language
Maths
Geography
Home Economics
1985 – 1986 Newton Secretarial College, Chester
RSA Stage II
Shorthand Speed 120 wpm (Distinction