2. Counselors now have a multitude of
technological advances to chose from that
will assist in facilitating their profession
and quality of services to their clients.

3.  Counselors
use a variety of technological
advances everyday in their practice such
as:
 Telephones
 Cell Phones
 Fax machines
 Answering machines
 Computers

4.  Telephones and cell phones these days are no
longer used just for talking. Many phones
these days have a multitude of features
beneficial to a counselor such as built in:
 Planners/Organizers
 Reminders
 Internet/E-mail

5.  Due to the fact that counselors are likely to
not be able to reach all calls that are to
request services, answering machines are
helpful because potential clients can leave
their contact information in order for the
counselor to be able to reach them and set
up a consultation.

6.  FaxMachines are beneficial to counselors
because it makes it easier for counselors to
fax clients paper work to individuals such as
insurance companies in order for the
therapeutic services to be covered.

7.  Computers offer counselors the ability to:
 Communicate information through e-mails to
clients or other mental health professionals
 Allow counselors the opportunity to advertise
their services to more people through personal
websites featuring their expertise and services
 To document case notes and store them in a
more easy manner in comparison to pen and
paper

8.  Electronic counseling is a rather new form of
providing therapy to clients via some form of video
communication. Some benefits for clients are:
 Clients get to stay in the comfort of their own home to
reduce any anxiety
 Clients get to “attend” therapy while avoiding long,
time-consuming commutes
 Clients can assist therapy at a time that is convenient
for them (i.e. lunch break)
Some benefits for counselors are:
 Counselors can work more hours or weekends without it
being a major inconvenience for loss of time
 Counselors can expand their practice to cities and
states otherwise impossible
 Counselors are able to provide in-between therapy to
clients who have a dire emergency fairly quickly.

9.  Some criticize e-counseling for various
reasons such as:
 The counselor and client can’t build a trusting
relationship via live video chat like a face-to-
face session
 Counselors are unable to pick up on body
language that would otherwise be more apparent
in person
 There could be technical difficulties that can
cause abrupt disconnection during an important
and emotional part of therapy
 Confidentiality is limited

10.  Counselors should take advantage of the
technology available to them that can help
their profession but also take caution to not
rely on it as the sole method of practicing.