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Let’s listen
Young children’s voices – profiling and
planning to enable their participation
in children’s services                                                                               B2
                                                                   B1


                                                    A3
                                                                                                B5
                                                                        B4

                                                         A6




                                          A2
                                                                                    B7        B8
                                                                                                          B9




                                                A5
                                                                        A9




                                                               A8
                                                                                          B1 0




                                                                             A1 0
                                               A4
                                     A1




                                                              A7




                                                                                                      C10
                                                                              0
                                                              E9



                                                                              E1
                                                                                              D 10




                                                                                                               D7
                                                                   E8
                                                E6
                                                                                                     D8
                                                                              E7         D9
                                          E3
Let’s listen
Young children’s voices – profiling and planning to enable their participation in children’s services


   Contents
   Introduction                                        2                   Using Let’s listen to record                            9

   Let’s listen values and principles                  2                   Mapping Let’s listen to Hear by Right                   10

   Why is Let’s listen needed?                         4                   Let’s listen resource – Profiling and planning tables   11

   What is the basis of Let’s listen?                  5                   Recording the findings table                            22

   What are the benefits of using Let’s listen?        6                   The Listening Wheel                                     23

   How is Let’s listen structured?                     7                   Overall assessment                                      24

   Who is Let’s listen for?                            8                   Further information                                     25

   How can Let’s listen be used?                       8                   Additional resources                                    26

                                                                           Acknowledgements                                        27
Introduction                                                                      Let’s listen values
Let’s listen is designed to support all those working with, and for, young        and principles
children aged birth to five in developing a listening culture within their
services. It has been developed by the Early Childhood Unit (ECU) in              Let’s listen is underpinned by the following values and principles developed
partnership with Participation Works* at NCB as part of the Young Children’s      by ECU as part of the YCVN project:
Voices Network (YCVN)* project. YCVN supports local authorities in
developing good practice in listening to young children to inform policy and      Listening as a way of life
improve early childhood services.                                                 Listening practice is an integral part of effective everyday practice – it is
                                                                                  central to a pedagogic approach that focuses on developing positive
Let’s listen is a profiling and planning resource which can be used to            relationships based on mutual respect. Listening is incorporated into all
record, evidence and plan for listening to young children and to enable their     daily routines and learning opportunities.
participation in children’s services*. If you require practical information and
support in developing your listening practice and supporting others, please       Listening is an ongoing process
see Additional resources, which you can use in conjunction with Let’s listen.     The process starts with listening within a respectful relationship. Children’s
                                                                                  perspectives are documented and adults engage in reflection about what
For more details of items marked * see Further information on page 25.            has been shared. Practitioners take appropriate action and feed back
                                                                                  to children and parents. This continuous cycle enables young children’s
                                                                                  participation in children’s services.

    Participation Works defines participation as
    ‘a process where someone influences decisions about
    their lives and this leads to change.’




2                                                                                                                                                         Let’s listen
Listening with familiar adults                                                                          Listening is made visible, shared and celebrated
It is vital that children are listened to by adults who know them well. Children                        Practitioners can record children’s perspectives with children, for example,
need to be comfortable and able to trust that what they share is valued and                             included in children’s profiles and displays. Practitioners can advocate on
respected. Familiar adults will have knowledge about the child’s language                               behalf of young children by sharing children’s voices with the local authority
and development to enable them to reflect on meaning with children.                                     to inform plans and policies, (via a local YCVN for example, or as listening
                                                                                                        champions representing the voice of the child in their area).
Listening requires learning from children
Reflective practitioners use what they see, and hear, from young children                               Listening to young children is part of a listening culture
to inform their interaction and planning with children. Assumptions may                                 A listening culture and ethos can be developed by valuing the voices of
need to be challenged in recognising children’s capabilities, with practice                             young children, parents and all staff, so that everyone’s views are taken into
changing as needed.                                                                                     account to inform quality improvement.

There are many ways to listen                                                                           Listening and belonging
Listening is a process which can be supported by different techniques,                                  Active and empathetic listening enables children to be open about feelings
activities and equipment incorporated into daily play opportunities – for                               of inequality or isolation. Practitioners who are aware of children whose
example, observation, conversations, using puppets and cameras.                                         voice may be unheard, are more able to support all children’s rights.
Consultations with children often work well using a multi method approach
with consideration of children’s ages, interests, capabilities and consent.                             Leadership for listening
                                                                                                        Valuing, and responding, to the voice of the child requires an open style of
Listening to children, practitioners and parents                                                        leadership where the power to make decisions is negotiated and shared
Respectful relationships are central to listening and enabling meaningful                               in relation to all relevant members of staff, parents and young children.
and ethical participation. Parents’ and practitioners’ perspectives are                                 Practitioners should have training, supervision and support to enable
considered alongside those of children to get a holistic sense of children’s                            participation within their setting.
experiences.




Young children’s voices – profiling and planning to enable their participation in children’s services                                                                                    3
Why is Let’s listen needed?
Although many early years settings are developing effective practice
in listening to young children, they may not have an effective way of
recording what they are doing or showing what impact the voice of the
child is having on the way early childhood services are developed and
delivered. Some LAs have found it difficult to assess ‘listening practice’
across all settings (for example, children’s centres, pre-schools and        Children have the right to say what they think should
childminders). This profiling and planning resource can help to identify     happen, when adults are making decisions about them, and
what support is needed to develop, and embed, a listening culture            to have their opinions taken into account.
within early childhood services.                                             UNICEF interpretation of Article 12, United Nations
                                                                             Convention on the Rights of the Child, 1989 in Little Book of
Key drivers for listening to children include the following:                 Children’s Responsibilities, 2007



      In discharging their duties under this section an English Local
      Authority must have regard to such information about the
      views of young children as is available and relevant.                  For services to be successful and have a positive impact
      Childcare Act 2006, Section 3(5)                                       on young children’s lives, the voices of young children
                                                                             themselves need to be listened to and actively taken into
                                                                             account. Undertaking consultations with young children as
                                                                             the primary users of early years services, can inform not
      Listening to children and young people and taking account              only front-line practitioners and managers of their needs but
      of their views is central to the success of policies to improve        also reveal barriers to development which can inform more
      their well-being and life chances.                                     strategic planning to improve outcomes and opportunities
      Children’s Trusts: Statutory guidance on co-operation                  for all young children.
      arrangements, 2010                                                     Raising Standards – Improving Outcomes Statutory
                                                                             Guidance, 2008




4                                                                                                                                       Let’s listen
What is the basis
of Let’s listen?                                                                                                        United
                                                                                                                                         WHY
                                                                                                                       Nations                                   Children
The following diagram brings together the key                                                                        Convention     Early Years                 and Young
                                                                                                        Childcare   on the Rights   Foundation    Every Child    People’s
elements of this profiling and planning resource,                                                       Act 2006     of the Child     Stage         Matters      Planning
setting out the following: reasons for, ways how
to, and benefits from, listening to young children                                                                                                                          Participation
and enabling their participation in decisions that                             Recognising
affect them, which can inform improvements to                                       many
                                                                                languages
the quality of services delivered.

Listening practice is represented by a golden
                                                                                 Allocating
thread. The thread starts with listening, and                                       spaces
weaves on to enable participation of young                                                                                                                                      WHAT
children in children’s services.                                      HOW                                                                                                      HAPPENS
                                                                                                                                                                                Outcomes for
The factors marked under the How column are                                    Making time                                                                                      children
taken from the RAMPS framework developed by Y.                                                                                                                                  Listening
                                                                                                                                                                                culture and
Penny Lancaster in the Listening to Young Children                                                                                                                              ethos
pack. Please see Additional resources on page 26
                                                                                  Providing                                                                                     All voices are
for details.                                                                       genuine                                                                                      heard
                                                                                     choice



                                                                               Subscribing
                                                                               to reflective
                                                                                   practice


                                                                            Listening

                                                                                                            Weaving a listening culture into the early years



Young children’s voices – profiling and planning to enable their participation in children’s services                                                                           5
Let’s listen is based on:                                                             What are the benefits of
    •	 Let’s listen values and principles (see p.2)                                   using Let’s listen?
    •	 the Listening Cycle*, developed by the Early Childhood Unit (ECU) at
       NCB (see p.2).                                                                 Let’s listen is designed to support the development of a listening culture
    •	 the Early Years Foundation Stage (EYFS)* framework, which sets the             in early childhood services offering benefits to key stakeholders in the
       standards for learning, development and care for children from                 following ways:
       birth to five.
                                                                                          •	 Babies and young children feeling respected, able to express
Let’s listen links directly with the United Nations Convention on the Rights                 themselves and knowing that their perspectives are valued.
of the Child (UNCRC) and moves towards the Hear by Right* participation                   •	 Parents and families knowing that they, and their children, are
standards for the active involvement of children and young people.                           listened to and that they are valued as partners in their children’s
                                                                                             learning and development.
‘Listening’ is defined by ECU in the Listening as a way of life leaflet series (see       •	 Practitioners, supported in reflective practice, becoming confident
Additional resources, page 26) as:                                                           that they know how best to recognise, record and respond to the
                                                                                             views and perspectives of babies and young children.
    •	 an active process of receiving (hearing and observing), interpreting               •	 LAs and children’s trust boards having the evidence to maximise
       and responding to communication – it includes all the senses and                      outcomes for all babies and young children through continuous
       emotions and is not limited to the spoken word                                        improvement of early childhood services.
    •	 a necessary stage in ensuring the participation of young children,
       as well as parents and staff, in matters that affect them
    •	 an ongoing part of tuning in to all young children as individuals in
       their everyday lives
    •	 sometimes part of a specific consultation about a particular
       entitlement, choice, event or opportunity.




6                                                                                                                                                            Let’s listen
How is Let’s listen                                                                                     Each section follows the Listening Cycle, which comprises:

structured?                                                                                             Listening to babies and young children: The indicators show how you can
                                                                                                        demonstrate the ways in which you engage with babies, young children
Let’s listen is made up of five sections:                                                               and their families, and promote and encourage their participation in
                                                                                                        decisions that affect them in their daily lives.
Section A: Unique child
                                                                                                        Documenting: Evidence of listening to babies, young children and their
Section B: Positive relationships                                                                       families is shown by the ways in which you record their views and your
                                                                                                        observations, and the ways in which you make their perspectives visible to
Section C: Enabling environments                                                                        them and to others when appropriate. Documenting can also be used as a
                                                                                                        way of acknowledging and celebrating young children’s voices.
Section D: Learning and development
                                                                                                        Reflecting: This involves thinking about what has been observed and
Section E: Partners and planning                                                                        recorded, and allowing time to consider what babies, young children and
                                                                                                        their families have told you and what implications this may have in terms of
The first four sections are linked to the themes and principles of the EYFS.                            your practice.
They focus on developing listening practice in early years settings.
                                                                                                        Taking action and feeding back: In gaining their trust and improving
The final section E focuses on developing networks which build a listening                              outcomes for children, you have a responsibility to act on their views, as
culture in early years settings, local communities, local authorities and                               appropriate, and ensure that you feed back to them. When children’s
children’s trust boards through forming partnerships and planning.                                      wishes cannot be met, honest and responsive feedback is essential. This is
                                                                                                        important in recognising their rights and respecting their contributions.

                                                                                                        The next steps show continuous progression through planning who will do
                                                                                                        what and when.




Young children’s voices – profiling and planning to enable their participation in children’s services                                                                                  7
Who is Let’s listen for?                                                            How can Let’s listen
This resource can be used by early years practitioners/professionals,               be used?
leaders/managers, consultants/advisors, local authorities and children’s
trust boards.                                                                       The profiling and planning resource can be used in a range of ways:

Sections A–D can be completed by practitioners and managers in early years              •	 to ensure that practitioners recognise, and respond to, what
settings who are able to record their listening practice in relation to the EYFS.          matters to babies, young children and their families. This can be
                                                                                           useful material to support Ofsted self-evaluation forms and the
Section E can be completed by practitioners, managers and members of                       Sure Start children’s centres’ performance, achievements and
the local community, (e.g. in children’s centres) who are able to reflect on               outcomes review
strategic partnerships and planning for the voice of the child in children’s            •	 to promote babies’ and young children’s voices in policy
service development.                                                                       development and planning
                                                                                        •	 to produce a profile of the ways in which a setting or services listen
Early years advisors and consultants can work with settings and feed back                  to babies and young children
the findings to local authorities, children’s commissioners and children’s              •	 as an audit to examine the progress which a setting or service has
trust boards, to provide information about outcomes and enable coherent                    made in developing a listening culture
planning within their area.                                                             •	 as a planning resource to help develop action plans for a setting
                                                                                           or area
                                                                                        •	 as a development resource to identify what’s working well and what
                                                                                           needs to be changed in order to improve the quality of practice
                                                                                        •	 to demonstrate progress when used on a regular basis, to show
                                                                                           that adults are listening and that it is making a difference in the
                                                                                           services and outcomes for children.

                                                                                    Let’s listen supports the collation of evidence of listening and the difference
                                                                                    it makes to young children’s lives. Depending on the particular context in
                                                                                    which it is used, it may be appropriate to select specific aspects on which to
                                                                                    focus most effort.




8                                                                                                                                                          Let’s listen
Using Let’s listen to record
This profiling and planning resource provides a means of recording                                      Scoring for each level is explained below:
evidence of listening to babies, young children and their families.
                                                                                                        Emerging:
Each section has ten indicators arranged in four levels of listening practice,
from emerging through to participation of young children in decisions that                              0   Practice is not yet developed
affect them. Complete each section by writing examples from your practice                               1   Practice is at an early stage
alongside each indicator. It is anticipated that the recording form will be                             2   Practice is up-and-coming/shows promise
supplemented by a portfolio illustrating the following:
                                                                                                        Enhancing:
     •	   The ways in which listening has taken place.
     •	   The views expressed or observed.                                                              0   Practice is not yet developed
     •	   Practitioners’ reflections.                                                                   1   Practice is improved
     •	   The action taken.                                                                             2   Practice is successful
     •	   The ways in which feedback has been given to babies, young
          children and their families.                                                                  Embedding:

You can score each indicator with 0, 1 or 2 to show the current state of                                0   Practice is not yet developed
practice. The scores can be entered on the Recording the findings table and                             1   Practice is sustained
used to make an overall assessment.                                                                     2   Practice is resilient

Progress on each aspect of listening practice can also be recorded on the                               Participation:
listening wheel on page 23 by colouring in corresponding segments to
provide a visual record of the development of a listening culture. This can be                          0   Practice is not yet developed
displayed in your setting to share with children, staff and parents.                                    1   Practice is exemplary
                                                                                                        2   Practice shines out and is shared with others




Young children’s voices – profiling and planning to enable their participation in children’s services                                                       9
Mapping Let’s listen                                                  Using the Hear by Right* participation standards framework, Participation Works has

to Hear by Right
                                                                      developed a self assessment tool to help organisations and LAs measure and improve
                                                                      participation of children and young people in their services. Let’s listen is designed
                                                                      specifically for the early years sector and is mapped against Hear by Right indicators so
                                                                      that contributions can be made to a wider assessment of participation across the full age
                                                                      range. Let’s listen indicators are listed next to Hear by Right indicators to show principles
                                                                      are shared.


 Let’s                            Let’s                              Let’s                              Let’s                         Let’s
                  Hear by Right                     Hear by Right                       Hear by Right                 Hear by Right                  Hear by Right
 listen                           listen                             listen                             listen                        listen
 A1                               B1                                 C1                 1.3#            D1                            E1             4.5

 A2                               B2                                 C2                                 D2            3.2             E2             3.4#

 A3               4.1             B3                6.1              C3                 3.2             D3                            E3             2.1#

 A4                               B4                6.2              C4                                 D4                            E4             2.5#

 A5                               B5                                 C5                 1.2#            D5            4.4#            E5             3.7
                                                                                        1.5#                                                         7.1
                                                                                                                                                     7.3

 A6               6.2             B6                5.1#             C6                 4.6             D6                            E6
                                                    5.4

 A7               3.2#            B7                5.2#             C7                                 D7                            E7             2.6
                                                    5.6#

 A8               4.3             B8                6.5#             C8                 4.6             D8            4.3             E8             1.6
                                                                                                                      6.1

 A9               6.1             B9                                 C9                                 D9            7.7#            E9             2.3#

 A10              1.1             B10                                C10                1.1             D10                           E10            2.7

# Shows Let’s listen indicator is directly equivalent to the Hear by Right indicator.




10                                                                                                                                                          Let’s listen
Let’s listen resource
Profiling and planning tables
Unique Child – Every child is                    Scoring
A   a competent learner from                         •	 Write in examples of listening practice. Make short notes in each

    birth who can be resilient,
                                                        column. Remember to document your examples more fully in your
                                                        portfolio of evidence.

    capable, confident and
                                                     •	 Put your score for each indicator. Please note – the first three
                                                        columns are given an overall score. The last column (Next steps)

    self-assured.
                                                        refers to future action.

                                                     Emerging
                                                     0 Practice is not yet developed
    Tuning into babies’ and young children’s views   1 Practice is at an early stage
                                                     2 Practice is up-and-coming/ shows promise
    and experiences helps us to understand their
                                                     Enhancing
    daily lives and empower them as individuals.     0 Practice is not yet developed
                                                     1 Practice is improved
                                                     2 Practice is successful

                                                     Embedding
                                                     0 Practice is not yet developed
                                                     1 Practice is sustained
                                                     2 Practice is resilient

                                                     Participation
                                                     0 Practice is not yet developed
                                                     1 Practice is exemplary
                                                     2 Practice shines out and is shared with others




    12                                                                                                                 Let’s listen
A                   Listening
                     indicator
                                                                                                          Documenting
                                                                                                          We have listened to,
                                                                                                                                  Reflecting
                                                                                                                                  What
                                                                                                                                               Taking action
                                                                                                                                               and feeding back
                                                                                                                                                                    Score
                                                                                                                                                                    0
                                                                                                                                                                             Next steps
                                                                                                                                                                             What we
 Unique child                                                                                             and recorded, babies’   babies       What we have                  are going
                                                                                                                                                                    1
                                                                                                          and young children’s    and young    done about it.                to do next.
                                                                                                          views. Give examples    children                          2
                                                                                                                                               How we have fed               Who will
                                                                                                          of ways in which you    have told
                                                                                                                                               back to babies and            do it and
                                                                                                          have done this.         us.
                                                                                                                                               young children.               when.


 Emerging            A.1 The individual ways in which babies and young children communicate with
                     other people are recognised by all practitioners.


 Emerging            A.2 All children are valued and treated with respect through the celebration of
                     individual similarities and differences.

 Emerging            A.3 Practice is in place which ensures that children know what to do if they don’t
                     feel well or safe.

 Enhancing           A.4 Every child’s interests, preferences and methods of communication have been
                     identified and shared with their family.

 Enhancing           A.5 Every child is encouraged to communicate their needs, views and wishes as an
                     integral part of day-to-day activities.

 Enhancing           A.6 Practitioners have opportunities to use and develop their observation and
                     listening skills.

 Embedding           A.7 A range of approaches are in place that encourage, and enable, the
                     participation of every child on their own terms, in ways in which they feel          .
                     comfortable, and in their own time.

 Embedding           A.8 Every child has a record of the outcomes of their participation included, for
                     example, in a learning story or their profile.

 Embedding           A.9 Young children demonstrate their resilience and capabilities through their
                     partnership in making decisions about issues that affect them.


 Participation       A.10 Young children know that they are listened to, that their views are taken
                     seriously and acted on or they know why not.



Young children’s voices – profiling and planning to enable their participation in children’s services                                                                   13
Positive Relationships –                               Scoring
B   Children learn to be strong                            •	 Write in examples of listening practice. Make short notes in each

    and independent from a
                                                              column. Remember to document your examples more fully in your
                                                              portfolio of evidence.

    base of loving and secure
                                                           •	 Put your score for each indicator. Please note – the first three
                                                              columns are given an overall score. The last column (Next steps)

    relationships.
                                                              refers to future action.

                                                           Emerging
                                                           0 Practice is not yet developed
    Listening is a vital part of establishing respectful   1 Practice is at an early stage
                                                           2 Practice is up-and-coming/ shows promise
    relationships with young children and their
                                                           Enhancing
    families.                                              0 Practice is not yet developed
                                                           1 Practice is improved
                                                           2 Practice is successful

                                                           Embedding
                                                           0 Practice is not yet developed
                                                           1 Practice is sustained
                                                           2 Practice is resilient

                                                           Participation
                                                           0 Practice is not yet developed
                                                           1 Practice is exemplary
                                                           2 Practice shines out and is shared with others




    14                                                                                                                       Let’s listen
B                   Listening
                                                                                                        Documenting
                                                                                                        We have listened to,
                                                                                                                                Reflecting
                                                                                                                                What babies and
                                                                                                                                                  Taking action and
                                                                                                                                                  feeding back
                                                                                                                                                                       Score
                                                                                                                                                                       0
                                                                                                                                                                                Next steps
                                                                                                                                                                                What we are
Positive            indicator                                                                           and recorded, babies’   young children    What we have                  going to do
                                                                                                                                                                       1
relationships                                                                                           and young children’s    have told us.     done about it.                next.
                                                                                                        views. Give examples                                           2
                                                                                                                                                  How we have fed               Who will do
                                                                                                        of ways in which you
                                                                                                                                                  back to babies and            it and when.
                                                                                                        have done this.
                                                                                                                                                  young children.

 Emerging           B.1 Every child has a named key person who is known to the child and family.
                    The key person listens to the child and communicates with the child and family.

 Emerging           B.2 Parents are respected as the people who know their child best and
                    who have the ability to communicate their needs. Their views are sought
                    on a regular basis.
 Emerging           B.3. Young children are encouraged to be aware of the needs of others
                    and are enabled in developing positive relationships.

 Enhancing          B.4 Practitioners show their ability to tune into babies and young children,
                    taking their lead and direction from observations of what the children say
                    and do.
 Enhancing          B.5 Parents and practitioners share information about babies’ and young
                    children’s means of expression, interests and views through regular
                    communication.
 Enhancing          B.6 Relevant role descriptions, and person specifications, include specific
                    skills and commitment to the active participation of babies and young
                    children through building respectful and caring relationships.
 Embedding          B.7 Young children participate, with adults, in staff recruitment and
                    development.

 Embedding          B.8 Young children support other children in participating, e.g. as enablers
                    or buddies.

 Embedding          B.9 Parents and practitioners are partners in babies’ and young children’s
                    learning and development.

 Participation      B.10 Children’s and parents’ views influence the development of practice.




Young children’s voices – profiling and planning to enable their participation in children’s services                                                                      15
Enabling Environments –                             Scoring
C   The environment plays a                             •	 Write in examples of listening practice. Make short notes in each

    key role in supporting and
                                                           column. Remember to document your examples more fully in your
                                                           portfolio of evidence.

    extending young children’s
                                                        •	 Put your score for each indicator. Please note – the first three
                                                           columns are given an overall score. The last column (Next steps)

    development and learning.
                                                           refers to future action.

                                                        Emerging
                                                        0 Practice is not yet developed
    Listening environments help all babies and          1 Practice is at an early stage
                                                        2 Practice is up-and-coming/ shows promise
    young children feel confident, safe and powerful,
                                                        Enhancing
    ensuring they have the time and space to            0 Practice is not yet developed
                                                        1 Practice is improved
    express themselves in whatever form suits them.     2 Practice is successful

                                                        Embedding
                                                        0 Practice is not yet developed
                                                        1 Practice is sustained
                                                        2 Practice is resilient

                                                        Participation
                                                        0 Practice is not yet developed
                                                        1 Practice is exemplary
                                                        2 Practice shines out and is shared with others




    16                                                                                                                    Let’s listen
C                   Listening
                                                                                                        Documenting
                                                                                                        We have listened to,
                                                                                                                                Reflecting
                                                                                                                                What babies and
                                                                                                                                                  Taking action and
                                                                                                                                                  feeding back
                                                                                                                                                                       Score
                                                                                                                                                                       0
                                                                                                                                                                                Next steps
                                                                                                                                                                                What we are
Enabling     indicator                                                                                  and recorded, babies’   young children    What we have                  going to do
                                                                                                                                                                       1
environments                                                                                            and young children’s    have told us.     done about it.                next.
                                                                                                        views. Give examples                                           2
                                                                                                                                                  How we have fed               Who will do
                                                                                                        of ways in which you
                                                                                                                                                  back to babies and            it and when.
                                                                                                        have done this.
                                                                                                                                                  young children.

 Emerging           C.1 The setting acknowledges the UN Convention on the Rights of the
                    Child, recognising Article 12’s central role in giving babies and young
                    children an entitlement to be listened to and have their views taken
                    seriously.

 Emerging           C.2 All children, and their families, are welcomed in a personalised
                    manner.

 Emerging           C.3 Children continually have opportunities to make choices throughout
                    the day. Schedules and routines flow with the child’s needs.

 Enhancing          C.4 Environments in the setting reflect the interests, needs and cultural
                    backgrounds of current children.

 Enhancing          C.5 Let’s listen values and principles are made visible and accessible to a
                    wide range of staff and young children, shown for example in a mission
                    statement or charter.
 Enhancing          C.6 Children influence decision-making about the selection of resources
                    and equipment.

 Embedding          C.7 Babies’ and young children’s views shape the design and layout of the
                    indoor and outdoor environment.

 Embedding          C.8 Children are engaged in making budget decisions that affect their
                    environments.

 Embedding          C.9 Transitions are planned with partners to promote continuity, social and
                    emotional well-being.

 Participation      C.10 A listening culture is evident in all aspects of provision and a
                    completed listening wheel is displayed.



Young children’s voices – profiling and planning to enable their participation in children’s services                                                                      17
Learning and Development                           Scoring
D                                                      •	 Write in examples of listening practice. Make short notes in each
    Children develop and learn in different ways          column. Remember to document your examples more fully in your
                                                          portfolio of evidence.
    and at different rates and all areas of learning   •	 Put your score for each indicator. Please note – the first three
                                                          columns are given an overall score. The last column (Next steps)
    and development are equally important and             refers to future action.

    inter-connected.                                   Emerging
                                                       0 Practice is not yet developed
                                                       1 Practice is at an early stage
    Sustained shared thinking is crucial in enabling   2 Practice is up-and-coming/ shows promise

    learning and development, a process dependent      Enhancing
                                                       0 Practice is not yet developed
    on listening to babies and young children.         1 Practice is improved
                                                       2 Practice is successful

                                                       Embedding
                                                       0 Practice is not yet developed
                                                       1 Practice is sustained
                                                       2 Practice is resilient

                                                       Participation
                                                       0 Practice is not yet developed
                                                       1 Practice is exemplary
                                                       2 Practice shines out and is shared with others




    18                                                                                                                   Let’s listen
D                   Listening
                                                                                                        Documenting
                                                                                                        We have listened to,
                                                                                                                                Reflecting
                                                                                                                                What babies and
                                                                                                                                                  Taking action and
                                                                                                                                                  feeding back
                                                                                                                                                                       Score
                                                                                                                                                                       0
                                                                                                                                                                                Next steps
                                                                                                                                                                                What we are
Learning    indicator                                                                                   and recorded, babies’   young children    What we have                  going to do
                                                                                                                                                                       1
and                                                                                                     and young children’s    have told us.     done about it.                next.
development                                                                                             views. Give examples                                           2
                                                                                                                                                  How we have fed               Who will do
                                                                                                        of ways in which you
                                                                                                                                                  back to babies and            it and when.
                                                                                                        have done this.
                                                                                                                                                  young children.

 Emerging           D.1 Personalised approaches, giving time and space, are used to support
                    every child’s learning.

 Emerging           D.2 Babies and young children are provided with opportunities to express
                    their ideas in a variety of ways to allow them to be actively involved in
                    issues that affect them.

 Emerging           D.3 Practitioners extend and develop children’s communication in their
                    play through sensitive observation and appropriate intervention.

 Enhancing          D.4 Babies’ and young children’s preferences and views influence the way
                    in which their learning and care is planned.

 Enhancing          D.5 Communication systems are in place for recording, reporting and
                    celebrating young children’s active participation.

 Enhancing          D.6 Practitioners promote sustained shared thinking through their
                    awareness of children’s interests, critical thinking and meaning making.

 Embedding          D.7 Observations are used to record the pattern of children’s learning and
                    thinking (schema).

 Embedding          D.8 Young children’s, and parents’ perspectives, are used to inform regular
                    evaluation of the setting, and families are able to make connections
                    between their participation and the outcomes of their involvement.

 Embedding          D.9 Leaders, practitioners, parents, babies and young children work
                    together to develop ideas and specific projects.

 Participation      D.10 Listening to babies’ and young children’s voices leads to improved
                    well-being and outcomes.



Young children’s voices – profiling and planning to enable their participation in children’s services                                                                      19
Partners and planning                              Scoring
E                                                      •	 Write in examples of listening practice. Make short notes in each
    Developing networks helps to build a                  column. Remember to document your examples more fully in your
                                                          portfolio of evidence.
    listening culture in early years settings, local   •	 Put your score for each indicator. Please note – the first three
                                                          columns are given an overall score. The last column (Next steps)
    communities, LAs and children’s trust boards          refers to future action.

    through forming partnerships and planning for      Emerging
                                                       0 Practice is not yet developed
    the future together.                               1 Practice is at an early stage
                                                       2 Practice is up-and-coming/ shows promise

                                                       Enhancing
                                                       0 Practice is not yet developed
                                                       1 Practice is improved
                                                       2 Practice is successful

                                                       Embedding
                                                       0 Practice is not yet developed
                                                       1 Practice is sustained
                                                       2 Practice is resilient

                                                       Participation
                                                       0 Practice is not yet developed
                                                       1 Practice is exemplary
                                                       2 Practice shines out and is shared with others




    20                                                                                                                   Let’s listen
E                   Listening
                    indicator
                                                                                                        Documenting
                                                                                                        We have listened to,
                                                                                                                                Reflecting
                                                                                                                                What babies and
                                                                                                                                                  Taking action and
                                                                                                                                                  feeding back
                                                                                                                                                                       Score
                                                                                                                                                                       0
                                                                                                                                                                                Next steps
                                                                                                                                                                                What we are
Partners and                                                                                            and recorded, babies’   young children    What we have                  going to do
                                                                                                                                                                       1
planning                                                                                                and young children’s    have told us.     done about it.                next.
                                                                                                        views. Give examples                                           2
                                                                                                                                                  How we have fed               Who will do
                                                                                                        of ways in which you
                                                                                                                                                  back to babies and            it and when.
                                                                                                        have done this.
                                                                                                                                                  young children.

 Emerging           E.1 Babies and young children’s voices inform the settings’ aims, policies and
                    procedures. These are regularly reviewed.

 Emerging           E.2 Links with relevant organisations are established and maintained to ensure
                    the inclusion of children and families who may not be accessing services.

 Emerging           E.3 Environments, resources and expertise are mapped for encouraging the
                    participation of babies and young children.

 Enhancing          E.4 A development plan identifies and includes key local partners in
                    engaging babies and young children.

 Enhancing          E.5 Active links are in place with a network of leaders and practitioners who
                    promote, champion and celebrate listening and children’s participation (e.g.
                    a Young Children’s Voices Network).

 Enhancing          E.6 A listening and participation strategy based on Let’s listen values and
                    principles is in development.

 Embedding          E.7 Babies and young children’s perspectives are evident in planning for
                    children and young people, and good practice is resourced and sustained.

 Embedding          E.8 A local area listening and participation strategy which includes early
                    years is fully operational and agreed with all partners, e.g. both early years
                    and participation teams.

 Embedding          E.9 Early years practitioners contribute children’s voices to developing, and
                    reviewing, the strategic plan for active participation of babies, young children
                    and their families, including agreeing objectives, boundaries and benefits.

 Participation      E.10 The Children and Young People’s Plan develops the links between local,
                    regional and national initiatives for the active participation of young children
                    in planning children’s services.

Young children’s voices – profiling and planning to enable their participation in children’s services                                                                      21
Recording the                               Please enter scores from sections A–E in the table below to work out your total score for each level

findings table
                                            (emerging to participation). This will provide you with an overall assessment of the listening practice in
                                            your setting/service and can be used as a baseline from which to measure future improvement.

                                                                                                         Within each section there are 4 levels and
                                                                                                         10 indicators providing the opportunity to
       Score         Score         Score           Score             Score                               score a maximum of 100 points.
 A1            B1            C1            D1               E1
                                                                                                         Scores for each section are explained below:

 A2            B2            C2            D2               E2
                                                                                   Emerging
                                                                                   score total =           Scores for Emerging, Enhancing
 A3            B3            C3            D3               E3                                             and Embedding levels

                                                                                                           Less than 25 indicates
 A4            B4            C4            D4               E4
                                                                                                           Developing competence

 A5            B5            C5            D5               E5                                             25 or more indicates
                                                                                   Enhancing
                                                                                   score total =           Achieved competence
 A6            B6            C6            D6               E6


 A7            B7            C7            D7               E7
                                                                                                           Score for Participation level

 A8            B8            C8            D8               E8                                             Less than 8 indicates
                                                                                   Embedding
                                                                                   score total =           Developing competence
 A9            B9            C9            D9               E9
                                                                                                           8 or more indicates
                                                                                                           Achieved competence
 A10           B10           C10           D10              E10
                                                                                   Participation
                                                                                   score total =




22                                                                                                                                            Let’s listen
The Listening                                                                                                                       Positive Rela
                                                                                                                                                 tion
                                                                                                                                                     s                        hip
Wheel                                                                                                                  B1
                                                                                                                                                         B2                      s
                                                                                                                                                                             B3
Colour in corresponding segments of the
                                                                                                        A3




                                                                                     d
wheel, based on scores in the Recording




                                                                                 hil
your findings table, to provide a visual                                                                                                            B5
                                                                                                                            B4




                                                                               eC
record of the development of a listening                                                                                                                                B6




                                                                              qu




                                                                                                                                                                                            C1
culture in your setting.                                                                                     A6




                                                                          Uni

                                                                                       A2




                                                                                                                                                                                                      Ena
                                                                                                                                                                                  C4
                                                                                                                                        B7        B8
                                                                                                                                                              B9




                                                                                                        A5




                                                                                                                                                                                                          bl
                                                                                                                            A9




                                                                                                                                                                                                       ing Environments
                                                                                                                                                                                                 C2
                                                                                                                                                                   C7
                                                                                                                   A8
                                                                                                                                              B1 0




                                                                                                                                                                                       C5
                     Leave segment blank if




                                                                                                                                 A1 0




                                                                                                                                                                        C8
                                                                                                  A4
                                                                                  A1




                                                                                                                  A7
                     the score is 0




                                                                                                                                                          C10




                                                                                                                                                                        C9
                                                                                                                                  0
                                                                                                                  E9



                                                                                                                                  E1
                     Colour in half the
                                                                                                                                                  D 10




                                                                                                                                                                                       C6




                                                                                                                                                                                                 C3
                     segment if the score is 1




                                                                                                                                                                   D7
                                                                                                                       E8
                                                                                                        E6
                                                                                                                                                         D8
                                                                                                                                  E7         D9
                     Colour in whole                                                  E3




                                                                                                                                                                                  D4
                                                                                   g


                     segment if the score is 2
                                                                                nin




                                                                                                             5
                                                                                                             E




                                                                                                                                                                                            D1
                                                                               n


                                                                                                                                                                    D5
                                                                           Pla


                                                                                                                        E4                   D6
                                                                                                    E2
                                                                                      s&



                                                                                                   r                                                                         D2          Le
                                                                                              rt ne                E1                                                                      ar
                                                                                            Pa                                                    D3                               nin
                                                                                                                                                                             g&
                                                                                                                                         Dev
                                                                                                                                            elopment




Young children’s voices – profiling and planning to enable their participation in children’s services                                                                                                       23
Overall assessment
Refer to your scores on p22 and tick the corresponding boxes below.

On the basis of our assessment:

We are developing competence in the following level/levels:           We have achieved competence in the following level/levels:

Emerging        Enhancing         Embedding     Participation         Emerging       Enhancing      Embedding       Participation




Completed by : …………………………………………………….…………………………………………………….…………………………………………



………….…………………………………………………….…………………………………………………….………………………………………………..



Setting/Service name : ………….…………………………………………………….…………………………………………………….……………………….



Date: ………….…………………………………………………….…………………………………………………….………………………………………....



We propose to review our assessment on: ………………………………………………………………………………….……………………………………



Our next steps are: ………….…………………………………………………….…………………………………………………….……………………….….




24                                                                                                                                  Let’s listen
Further information
Young Children’s Voices Network (YCVN)                                                                  Listening cycle
YCVN is a national project promoting listening within the early years. The                              ‘When are we having candyfloss?’ (McAuliffe 2003) presents the Listening
network supports local authorities in developing good practice in listening                             Cycle, which shows a process of listening to young children which ECU has
to young children so that young children’s views may inform policy and                                  highlighted as an effective model to underpin good practice.
improve early childhood services. The project is funded by the Department
for Children, Schools and Families and run by the Early Childhood Unit,                                 Hear by Right
NCB. For more information about the project including training, events and                              Hear by Right offers tried and tested standards for organisations, across the
resources please visit: www.ncb.org.uk/ycvn                                                             statutory and voluntary sectors, to map and improve practice and policy on
                                                                                                        the active involvement of children and young people. For further information
Enabling participation of young children in children’s services                                         visit: http://hbr.nya.org.uk/pages/about_hear_right
(ECU definition)
Young children’s perspectives can inform quality improvement in settings                                Participation Works at NCB
and lead to better outcomes for children. Participation is a process which                              Participation Works is an online gateway designed to improve the way
brings about change. In the context of early years settings this change                                 practitioners, organisations, policy-makers and young people access and
can be in young children themselves (their learning and development), in                                share information about involving children and young people in decision
practitioners and the settings they work in (reflective practitioners who adapt                         making. Participation works have developed a self-assessment tool with
aspects of their practice, for example routines or activities), and in local                            NYA using the Hear by Right participation standards framework which
authorities (better perception of the value of children’s perspectives to inform                        can be used with Let’s listen. Activities, resources and training offered by
quality improvement and local policies).                                                                Participation Works are available from: www.participationworks.org.uk

                                                                                                        Early Years Foundation Stage (EYFS)
                                                                                                         A comprehensive statutory framework which sets the standards for the
                                                                                                        learning, development and care of children from birth to five. For further
                                                                                                        information visit:
                                                                                                        http://nationalstrategies.standards.dcsf.gov.uk/earlyyears




Young children’s voices – profiling and planning to enable their participation in children’s services                                                                                  25
Additional resources
The following list shows a selection of resources you might find useful in       Miller, J (1997) Never Too Young: How young children can take
exploring listening to young children.                                           responsibility and make decisions. A handbook for early years workers.
                                                                                 London: Save the Children.
Clark, A and Moss, P (2001) Listening to Young Children Using the Mosaic
Approach. London: NCB.                                                           Williams, L (2009)
                                                                                 ‘Am I staying for lunch today?’ A consultation project with 3 and 4 year olds
Dickins, M, Emerson, S and Gordon-Smith, P (2004) Starting with Choice:          to find out about their experience of the Free Entitlement. London: NCB.
Inclusive strategies for consulting young children. London: Save the Children.

Lancaster, YP and Broadbent, V (2003) Listening to Young Children.
Buckingham: Open University Press.                                               YCVN practice development opportunities

Lancaster, YP and Kirby, P on behalf of Coram (2010) Listening to Young          Let’s Listen - a profiling and planning resource
Children, 2nd edition. Open University Press (in press).                         Building on the listening cycle, Let’s listen provides opportunities for
                                                                                 everyone involved with young children to develop their knowledge, skills
Listening as a way of life leaflet series (2008/09) London: NCB.                 and understanding of evidencing, listening and enabling participation.
     •	 Why and how we listen to young children
     •	 Listening to babies                                                      Embedding listening within the Early Years
     •	 Listening to young disabled children                                     Further exploration of values and principles takes place in this course.
     •	 Are equalities an issue? Finding out what young children think           Participants explore their own understanding of listening to young children,
     •	 Listening to young children’s views on food                              to prepare them to support others in developing their understanding and
     •	 Supporting parents and carers to listen – a guide for practitioners      skills. Participants will explore the links between listening to young children
     •	 Developing a listening culture.                                          and creating a broader listening culture as part of quality improvement.
Visit www.ncb.org.uk/ycvn for details of these leaflets.

McAuliffe, A (2003) ‘When are we having candyfloss?’ Report on a project
to investigate consultation with very young children in early years services.
London: NCB, funded by the DfES Sure Start Unit.




26                                                                                                                                                      Let’s listen
Acknowledgements
Listening as a way of life – An Introduction                                                            ECU would like to thank everyone who has contributed to the production of
This course aims to inspire and enable practitioners to listen to young                                 the Let’s Listen resource and this publication. In particular Dr Cathy Hamer
children and involve them in decisions which affect their lives, through                                who led on developing Let’s Listen with support from Lucy Williams.
everyday practice.
                                                                                                        Thanks to Jake Manning for providing information on Hear by Right, Lisa
The Mosaic Approach                                                                                     Brett and Elizabeth Fee for their advice and guidance, Jan Waterhouse
The Mosaic approach has been developed as a research tool by Alison                                     who helped with research, Adam Turner from La Moye School, Jersey
Clark and Peter Moss and has since been adapted by practitioners and                                    and Barnardo’s Children’s Centres in Dorset for piloting Let’s listen, and
researchers in the UK and in other countries. The course is based on Spaces                             members of the YCVN National network who gave valuable feedback at the
to Play : More listening to young children using the Mosaic approach by                                 National YCVN Networking Day in Newcastle, 2009.
Alison Clark and Peter Moss and offers a framework for listening to young
children about their views and experiences.                                                             We would also like to thank Joyce Connor, Y Penny Lancaster and Judy Miller
                                                                                                        from the YCVN national advisory group and Ann Robinson, Patrice Lawrence
                                                                                                        and Priya Jugnaugh for their comments and advice. Thanks to Dwynwen
                                                                                                        Stepien and Mandy Douglas from NCB for enabling this project to happen.

  For information about Let’s listen and YCVN training, events                                          Photo credits: Jenni Kitchen, PEAL materials and YCVN materials.
  and resources please contact lwilliams@ncb.org.uk
  or visit www.ncb.org.uk/ycvn




Young children’s voices – profiling and planning to enable their participation in children’s services                                                                                  27
Let’s listen is a profiling and planning resource designed to support all those working with, and for,
young children aged birth to five in developing a listening culture within their services. Active and
empathetic listening supports babies and young children’s learning and development, strengthens
respectful relationships between young children, parents and practitioners, enables children’s rights,
and is at the heart of informing the quality of early years provision.




   ‘Children learn to communicate when their                          ‘It’s clear that we all need to give
   communication has a real purpose – when they                       much more attention to listening to
   have something to say and someone who really                       young children, and this simple and
   listens. Let’s listen shows us how to really value                 well-thought out guide shows us
   the voice of the child. It’s a great guide and will                just how to do it.’
   help improve children’s learning experiences, so                   Liz Attenborough, Manager,
   that that they reach their potential.’                             Talk to your Baby
   Jean Gross, The Communications Champion




© NCB, 2010

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Let's Listen

  • 1. Let’s listen Young children’s voices – profiling and planning to enable their participation in children’s services B2 B1 A3 B5 B4 A6 A2 B7 B8 B9 A5 A9 A8 B1 0 A1 0 A4 A1 A7 C10 0 E9 E1 D 10 D7 E8 E6 D8 E7 D9 E3
  • 2. Let’s listen Young children’s voices – profiling and planning to enable their participation in children’s services Contents Introduction 2 Using Let’s listen to record 9 Let’s listen values and principles 2 Mapping Let’s listen to Hear by Right 10 Why is Let’s listen needed? 4 Let’s listen resource – Profiling and planning tables 11 What is the basis of Let’s listen? 5 Recording the findings table 22 What are the benefits of using Let’s listen? 6 The Listening Wheel 23 How is Let’s listen structured? 7 Overall assessment 24 Who is Let’s listen for? 8 Further information 25 How can Let’s listen be used? 8 Additional resources 26 Acknowledgements 27
  • 3. Introduction Let’s listen values Let’s listen is designed to support all those working with, and for, young and principles children aged birth to five in developing a listening culture within their services. It has been developed by the Early Childhood Unit (ECU) in Let’s listen is underpinned by the following values and principles developed partnership with Participation Works* at NCB as part of the Young Children’s by ECU as part of the YCVN project: Voices Network (YCVN)* project. YCVN supports local authorities in developing good practice in listening to young children to inform policy and Listening as a way of life improve early childhood services. Listening practice is an integral part of effective everyday practice – it is central to a pedagogic approach that focuses on developing positive Let’s listen is a profiling and planning resource which can be used to relationships based on mutual respect. Listening is incorporated into all record, evidence and plan for listening to young children and to enable their daily routines and learning opportunities. participation in children’s services*. If you require practical information and support in developing your listening practice and supporting others, please Listening is an ongoing process see Additional resources, which you can use in conjunction with Let’s listen. The process starts with listening within a respectful relationship. Children’s perspectives are documented and adults engage in reflection about what For more details of items marked * see Further information on page 25. has been shared. Practitioners take appropriate action and feed back to children and parents. This continuous cycle enables young children’s participation in children’s services. Participation Works defines participation as ‘a process where someone influences decisions about their lives and this leads to change.’ 2 Let’s listen
  • 4. Listening with familiar adults Listening is made visible, shared and celebrated It is vital that children are listened to by adults who know them well. Children Practitioners can record children’s perspectives with children, for example, need to be comfortable and able to trust that what they share is valued and included in children’s profiles and displays. Practitioners can advocate on respected. Familiar adults will have knowledge about the child’s language behalf of young children by sharing children’s voices with the local authority and development to enable them to reflect on meaning with children. to inform plans and policies, (via a local YCVN for example, or as listening champions representing the voice of the child in their area). Listening requires learning from children Reflective practitioners use what they see, and hear, from young children Listening to young children is part of a listening culture to inform their interaction and planning with children. Assumptions may A listening culture and ethos can be developed by valuing the voices of need to be challenged in recognising children’s capabilities, with practice young children, parents and all staff, so that everyone’s views are taken into changing as needed. account to inform quality improvement. There are many ways to listen Listening and belonging Listening is a process which can be supported by different techniques, Active and empathetic listening enables children to be open about feelings activities and equipment incorporated into daily play opportunities – for of inequality or isolation. Practitioners who are aware of children whose example, observation, conversations, using puppets and cameras. voice may be unheard, are more able to support all children’s rights. Consultations with children often work well using a multi method approach with consideration of children’s ages, interests, capabilities and consent. Leadership for listening Valuing, and responding, to the voice of the child requires an open style of Listening to children, practitioners and parents leadership where the power to make decisions is negotiated and shared Respectful relationships are central to listening and enabling meaningful in relation to all relevant members of staff, parents and young children. and ethical participation. Parents’ and practitioners’ perspectives are Practitioners should have training, supervision and support to enable considered alongside those of children to get a holistic sense of children’s participation within their setting. experiences. Young children’s voices – profiling and planning to enable their participation in children’s services 3
  • 5. Why is Let’s listen needed? Although many early years settings are developing effective practice in listening to young children, they may not have an effective way of recording what they are doing or showing what impact the voice of the child is having on the way early childhood services are developed and delivered. Some LAs have found it difficult to assess ‘listening practice’ across all settings (for example, children’s centres, pre-schools and Children have the right to say what they think should childminders). This profiling and planning resource can help to identify happen, when adults are making decisions about them, and what support is needed to develop, and embed, a listening culture to have their opinions taken into account. within early childhood services. UNICEF interpretation of Article 12, United Nations Convention on the Rights of the Child, 1989 in Little Book of Key drivers for listening to children include the following: Children’s Responsibilities, 2007 In discharging their duties under this section an English Local Authority must have regard to such information about the views of young children as is available and relevant. For services to be successful and have a positive impact Childcare Act 2006, Section 3(5) on young children’s lives, the voices of young children themselves need to be listened to and actively taken into account. Undertaking consultations with young children as the primary users of early years services, can inform not Listening to children and young people and taking account only front-line practitioners and managers of their needs but of their views is central to the success of policies to improve also reveal barriers to development which can inform more their well-being and life chances. strategic planning to improve outcomes and opportunities Children’s Trusts: Statutory guidance on co-operation for all young children. arrangements, 2010 Raising Standards – Improving Outcomes Statutory Guidance, 2008 4 Let’s listen
  • 6. What is the basis of Let’s listen? United WHY Nations Children The following diagram brings together the key Convention Early Years and Young Childcare on the Rights Foundation Every Child People’s elements of this profiling and planning resource, Act 2006 of the Child Stage Matters Planning setting out the following: reasons for, ways how to, and benefits from, listening to young children Participation and enabling their participation in decisions that Recognising affect them, which can inform improvements to many languages the quality of services delivered. Listening practice is represented by a golden Allocating thread. The thread starts with listening, and spaces weaves on to enable participation of young WHAT children in children’s services. HOW HAPPENS Outcomes for The factors marked under the How column are Making time children taken from the RAMPS framework developed by Y. Listening culture and Penny Lancaster in the Listening to Young Children ethos pack. Please see Additional resources on page 26 Providing All voices are for details. genuine heard choice Subscribing to reflective practice Listening Weaving a listening culture into the early years Young children’s voices – profiling and planning to enable their participation in children’s services 5
  • 7. Let’s listen is based on: What are the benefits of • Let’s listen values and principles (see p.2) using Let’s listen? • the Listening Cycle*, developed by the Early Childhood Unit (ECU) at NCB (see p.2). Let’s listen is designed to support the development of a listening culture • the Early Years Foundation Stage (EYFS)* framework, which sets the in early childhood services offering benefits to key stakeholders in the standards for learning, development and care for children from following ways: birth to five. • Babies and young children feeling respected, able to express Let’s listen links directly with the United Nations Convention on the Rights themselves and knowing that their perspectives are valued. of the Child (UNCRC) and moves towards the Hear by Right* participation • Parents and families knowing that they, and their children, are standards for the active involvement of children and young people. listened to and that they are valued as partners in their children’s learning and development. ‘Listening’ is defined by ECU in the Listening as a way of life leaflet series (see • Practitioners, supported in reflective practice, becoming confident Additional resources, page 26) as: that they know how best to recognise, record and respond to the views and perspectives of babies and young children. • an active process of receiving (hearing and observing), interpreting • LAs and children’s trust boards having the evidence to maximise and responding to communication – it includes all the senses and outcomes for all babies and young children through continuous emotions and is not limited to the spoken word improvement of early childhood services. • a necessary stage in ensuring the participation of young children, as well as parents and staff, in matters that affect them • an ongoing part of tuning in to all young children as individuals in their everyday lives • sometimes part of a specific consultation about a particular entitlement, choice, event or opportunity. 6 Let’s listen
  • 8. How is Let’s listen Each section follows the Listening Cycle, which comprises: structured? Listening to babies and young children: The indicators show how you can demonstrate the ways in which you engage with babies, young children Let’s listen is made up of five sections: and their families, and promote and encourage their participation in decisions that affect them in their daily lives. Section A: Unique child Documenting: Evidence of listening to babies, young children and their Section B: Positive relationships families is shown by the ways in which you record their views and your observations, and the ways in which you make their perspectives visible to Section C: Enabling environments them and to others when appropriate. Documenting can also be used as a way of acknowledging and celebrating young children’s voices. Section D: Learning and development Reflecting: This involves thinking about what has been observed and Section E: Partners and planning recorded, and allowing time to consider what babies, young children and their families have told you and what implications this may have in terms of The first four sections are linked to the themes and principles of the EYFS. your practice. They focus on developing listening practice in early years settings. Taking action and feeding back: In gaining their trust and improving The final section E focuses on developing networks which build a listening outcomes for children, you have a responsibility to act on their views, as culture in early years settings, local communities, local authorities and appropriate, and ensure that you feed back to them. When children’s children’s trust boards through forming partnerships and planning. wishes cannot be met, honest and responsive feedback is essential. This is important in recognising their rights and respecting their contributions. The next steps show continuous progression through planning who will do what and when. Young children’s voices – profiling and planning to enable their participation in children’s services 7
  • 9. Who is Let’s listen for? How can Let’s listen This resource can be used by early years practitioners/professionals, be used? leaders/managers, consultants/advisors, local authorities and children’s trust boards. The profiling and planning resource can be used in a range of ways: Sections A–D can be completed by practitioners and managers in early years • to ensure that practitioners recognise, and respond to, what settings who are able to record their listening practice in relation to the EYFS. matters to babies, young children and their families. This can be useful material to support Ofsted self-evaluation forms and the Section E can be completed by practitioners, managers and members of Sure Start children’s centres’ performance, achievements and the local community, (e.g. in children’s centres) who are able to reflect on outcomes review strategic partnerships and planning for the voice of the child in children’s • to promote babies’ and young children’s voices in policy service development. development and planning • to produce a profile of the ways in which a setting or services listen Early years advisors and consultants can work with settings and feed back to babies and young children the findings to local authorities, children’s commissioners and children’s • as an audit to examine the progress which a setting or service has trust boards, to provide information about outcomes and enable coherent made in developing a listening culture planning within their area. • as a planning resource to help develop action plans for a setting or area • as a development resource to identify what’s working well and what needs to be changed in order to improve the quality of practice • to demonstrate progress when used on a regular basis, to show that adults are listening and that it is making a difference in the services and outcomes for children. Let’s listen supports the collation of evidence of listening and the difference it makes to young children’s lives. Depending on the particular context in which it is used, it may be appropriate to select specific aspects on which to focus most effort. 8 Let’s listen
  • 10. Using Let’s listen to record This profiling and planning resource provides a means of recording Scoring for each level is explained below: evidence of listening to babies, young children and their families. Emerging: Each section has ten indicators arranged in four levels of listening practice, from emerging through to participation of young children in decisions that 0 Practice is not yet developed affect them. Complete each section by writing examples from your practice 1 Practice is at an early stage alongside each indicator. It is anticipated that the recording form will be 2 Practice is up-and-coming/shows promise supplemented by a portfolio illustrating the following: Enhancing: • The ways in which listening has taken place. • The views expressed or observed. 0 Practice is not yet developed • Practitioners’ reflections. 1 Practice is improved • The action taken. 2 Practice is successful • The ways in which feedback has been given to babies, young children and their families. Embedding: You can score each indicator with 0, 1 or 2 to show the current state of 0 Practice is not yet developed practice. The scores can be entered on the Recording the findings table and 1 Practice is sustained used to make an overall assessment. 2 Practice is resilient Progress on each aspect of listening practice can also be recorded on the Participation: listening wheel on page 23 by colouring in corresponding segments to provide a visual record of the development of a listening culture. This can be 0 Practice is not yet developed displayed in your setting to share with children, staff and parents. 1 Practice is exemplary 2 Practice shines out and is shared with others Young children’s voices – profiling and planning to enable their participation in children’s services 9
  • 11. Mapping Let’s listen Using the Hear by Right* participation standards framework, Participation Works has to Hear by Right developed a self assessment tool to help organisations and LAs measure and improve participation of children and young people in their services. Let’s listen is designed specifically for the early years sector and is mapped against Hear by Right indicators so that contributions can be made to a wider assessment of participation across the full age range. Let’s listen indicators are listed next to Hear by Right indicators to show principles are shared. Let’s Let’s Let’s Let’s Let’s Hear by Right Hear by Right Hear by Right Hear by Right Hear by Right listen listen listen listen listen A1 B1 C1 1.3# D1 E1 4.5 A2 B2 C2 D2 3.2 E2 3.4# A3 4.1 B3 6.1 C3 3.2 D3 E3 2.1# A4 B4 6.2 C4 D4 E4 2.5# A5 B5 C5 1.2# D5 4.4# E5 3.7 1.5# 7.1 7.3 A6 6.2 B6 5.1# C6 4.6 D6 E6 5.4 A7 3.2# B7 5.2# C7 D7 E7 2.6 5.6# A8 4.3 B8 6.5# C8 4.6 D8 4.3 E8 1.6 6.1 A9 6.1 B9 C9 D9 7.7# E9 2.3# A10 1.1 B10 C10 1.1 D10 E10 2.7 # Shows Let’s listen indicator is directly equivalent to the Hear by Right indicator. 10 Let’s listen
  • 12. Let’s listen resource Profiling and planning tables
  • 13. Unique Child – Every child is Scoring A a competent learner from • Write in examples of listening practice. Make short notes in each birth who can be resilient, column. Remember to document your examples more fully in your portfolio of evidence. capable, confident and • Put your score for each indicator. Please note – the first three columns are given an overall score. The last column (Next steps) self-assured. refers to future action. Emerging 0 Practice is not yet developed Tuning into babies’ and young children’s views 1 Practice is at an early stage 2 Practice is up-and-coming/ shows promise and experiences helps us to understand their Enhancing daily lives and empower them as individuals. 0 Practice is not yet developed 1 Practice is improved 2 Practice is successful Embedding 0 Practice is not yet developed 1 Practice is sustained 2 Practice is resilient Participation 0 Practice is not yet developed 1 Practice is exemplary 2 Practice shines out and is shared with others 12 Let’s listen
  • 14. A Listening indicator Documenting We have listened to, Reflecting What Taking action and feeding back Score 0 Next steps What we Unique child and recorded, babies’ babies What we have are going 1 and young children’s and young done about it. to do next. views. Give examples children 2 How we have fed Who will of ways in which you have told back to babies and do it and have done this. us. young children. when. Emerging A.1 The individual ways in which babies and young children communicate with other people are recognised by all practitioners. Emerging A.2 All children are valued and treated with respect through the celebration of individual similarities and differences. Emerging A.3 Practice is in place which ensures that children know what to do if they don’t feel well or safe. Enhancing A.4 Every child’s interests, preferences and methods of communication have been identified and shared with their family. Enhancing A.5 Every child is encouraged to communicate their needs, views and wishes as an integral part of day-to-day activities. Enhancing A.6 Practitioners have opportunities to use and develop their observation and listening skills. Embedding A.7 A range of approaches are in place that encourage, and enable, the participation of every child on their own terms, in ways in which they feel . comfortable, and in their own time. Embedding A.8 Every child has a record of the outcomes of their participation included, for example, in a learning story or their profile. Embedding A.9 Young children demonstrate their resilience and capabilities through their partnership in making decisions about issues that affect them. Participation A.10 Young children know that they are listened to, that their views are taken seriously and acted on or they know why not. Young children’s voices – profiling and planning to enable their participation in children’s services 13
  • 15. Positive Relationships – Scoring B Children learn to be strong • Write in examples of listening practice. Make short notes in each and independent from a column. Remember to document your examples more fully in your portfolio of evidence. base of loving and secure • Put your score for each indicator. Please note – the first three columns are given an overall score. The last column (Next steps) relationships. refers to future action. Emerging 0 Practice is not yet developed Listening is a vital part of establishing respectful 1 Practice is at an early stage 2 Practice is up-and-coming/ shows promise relationships with young children and their Enhancing families. 0 Practice is not yet developed 1 Practice is improved 2 Practice is successful Embedding 0 Practice is not yet developed 1 Practice is sustained 2 Practice is resilient Participation 0 Practice is not yet developed 1 Practice is exemplary 2 Practice shines out and is shared with others 14 Let’s listen
  • 16. B Listening Documenting We have listened to, Reflecting What babies and Taking action and feeding back Score 0 Next steps What we are Positive indicator and recorded, babies’ young children What we have going to do 1 relationships and young children’s have told us. done about it. next. views. Give examples 2 How we have fed Who will do of ways in which you back to babies and it and when. have done this. young children. Emerging B.1 Every child has a named key person who is known to the child and family. The key person listens to the child and communicates with the child and family. Emerging B.2 Parents are respected as the people who know their child best and who have the ability to communicate their needs. Their views are sought on a regular basis. Emerging B.3. Young children are encouraged to be aware of the needs of others and are enabled in developing positive relationships. Enhancing B.4 Practitioners show their ability to tune into babies and young children, taking their lead and direction from observations of what the children say and do. Enhancing B.5 Parents and practitioners share information about babies’ and young children’s means of expression, interests and views through regular communication. Enhancing B.6 Relevant role descriptions, and person specifications, include specific skills and commitment to the active participation of babies and young children through building respectful and caring relationships. Embedding B.7 Young children participate, with adults, in staff recruitment and development. Embedding B.8 Young children support other children in participating, e.g. as enablers or buddies. Embedding B.9 Parents and practitioners are partners in babies’ and young children’s learning and development. Participation B.10 Children’s and parents’ views influence the development of practice. Young children’s voices – profiling and planning to enable their participation in children’s services 15
  • 17. Enabling Environments – Scoring C The environment plays a • Write in examples of listening practice. Make short notes in each key role in supporting and column. Remember to document your examples more fully in your portfolio of evidence. extending young children’s • Put your score for each indicator. Please note – the first three columns are given an overall score. The last column (Next steps) development and learning. refers to future action. Emerging 0 Practice is not yet developed Listening environments help all babies and 1 Practice is at an early stage 2 Practice is up-and-coming/ shows promise young children feel confident, safe and powerful, Enhancing ensuring they have the time and space to 0 Practice is not yet developed 1 Practice is improved express themselves in whatever form suits them. 2 Practice is successful Embedding 0 Practice is not yet developed 1 Practice is sustained 2 Practice is resilient Participation 0 Practice is not yet developed 1 Practice is exemplary 2 Practice shines out and is shared with others 16 Let’s listen
  • 18. C Listening Documenting We have listened to, Reflecting What babies and Taking action and feeding back Score 0 Next steps What we are Enabling indicator and recorded, babies’ young children What we have going to do 1 environments and young children’s have told us. done about it. next. views. Give examples 2 How we have fed Who will do of ways in which you back to babies and it and when. have done this. young children. Emerging C.1 The setting acknowledges the UN Convention on the Rights of the Child, recognising Article 12’s central role in giving babies and young children an entitlement to be listened to and have their views taken seriously. Emerging C.2 All children, and their families, are welcomed in a personalised manner. Emerging C.3 Children continually have opportunities to make choices throughout the day. Schedules and routines flow with the child’s needs. Enhancing C.4 Environments in the setting reflect the interests, needs and cultural backgrounds of current children. Enhancing C.5 Let’s listen values and principles are made visible and accessible to a wide range of staff and young children, shown for example in a mission statement or charter. Enhancing C.6 Children influence decision-making about the selection of resources and equipment. Embedding C.7 Babies’ and young children’s views shape the design and layout of the indoor and outdoor environment. Embedding C.8 Children are engaged in making budget decisions that affect their environments. Embedding C.9 Transitions are planned with partners to promote continuity, social and emotional well-being. Participation C.10 A listening culture is evident in all aspects of provision and a completed listening wheel is displayed. Young children’s voices – profiling and planning to enable their participation in children’s services 17
  • 19. Learning and Development Scoring D • Write in examples of listening practice. Make short notes in each Children develop and learn in different ways column. Remember to document your examples more fully in your portfolio of evidence. and at different rates and all areas of learning • Put your score for each indicator. Please note – the first three columns are given an overall score. The last column (Next steps) and development are equally important and refers to future action. inter-connected. Emerging 0 Practice is not yet developed 1 Practice is at an early stage Sustained shared thinking is crucial in enabling 2 Practice is up-and-coming/ shows promise learning and development, a process dependent Enhancing 0 Practice is not yet developed on listening to babies and young children. 1 Practice is improved 2 Practice is successful Embedding 0 Practice is not yet developed 1 Practice is sustained 2 Practice is resilient Participation 0 Practice is not yet developed 1 Practice is exemplary 2 Practice shines out and is shared with others 18 Let’s listen
  • 20. D Listening Documenting We have listened to, Reflecting What babies and Taking action and feeding back Score 0 Next steps What we are Learning indicator and recorded, babies’ young children What we have going to do 1 and and young children’s have told us. done about it. next. development views. Give examples 2 How we have fed Who will do of ways in which you back to babies and it and when. have done this. young children. Emerging D.1 Personalised approaches, giving time and space, are used to support every child’s learning. Emerging D.2 Babies and young children are provided with opportunities to express their ideas in a variety of ways to allow them to be actively involved in issues that affect them. Emerging D.3 Practitioners extend and develop children’s communication in their play through sensitive observation and appropriate intervention. Enhancing D.4 Babies’ and young children’s preferences and views influence the way in which their learning and care is planned. Enhancing D.5 Communication systems are in place for recording, reporting and celebrating young children’s active participation. Enhancing D.6 Practitioners promote sustained shared thinking through their awareness of children’s interests, critical thinking and meaning making. Embedding D.7 Observations are used to record the pattern of children’s learning and thinking (schema). Embedding D.8 Young children’s, and parents’ perspectives, are used to inform regular evaluation of the setting, and families are able to make connections between their participation and the outcomes of their involvement. Embedding D.9 Leaders, practitioners, parents, babies and young children work together to develop ideas and specific projects. Participation D.10 Listening to babies’ and young children’s voices leads to improved well-being and outcomes. Young children’s voices – profiling and planning to enable their participation in children’s services 19
  • 21. Partners and planning Scoring E • Write in examples of listening practice. Make short notes in each Developing networks helps to build a column. Remember to document your examples more fully in your portfolio of evidence. listening culture in early years settings, local • Put your score for each indicator. Please note – the first three columns are given an overall score. The last column (Next steps) communities, LAs and children’s trust boards refers to future action. through forming partnerships and planning for Emerging 0 Practice is not yet developed the future together. 1 Practice is at an early stage 2 Practice is up-and-coming/ shows promise Enhancing 0 Practice is not yet developed 1 Practice is improved 2 Practice is successful Embedding 0 Practice is not yet developed 1 Practice is sustained 2 Practice is resilient Participation 0 Practice is not yet developed 1 Practice is exemplary 2 Practice shines out and is shared with others 20 Let’s listen
  • 22. E Listening indicator Documenting We have listened to, Reflecting What babies and Taking action and feeding back Score 0 Next steps What we are Partners and and recorded, babies’ young children What we have going to do 1 planning and young children’s have told us. done about it. next. views. Give examples 2 How we have fed Who will do of ways in which you back to babies and it and when. have done this. young children. Emerging E.1 Babies and young children’s voices inform the settings’ aims, policies and procedures. These are regularly reviewed. Emerging E.2 Links with relevant organisations are established and maintained to ensure the inclusion of children and families who may not be accessing services. Emerging E.3 Environments, resources and expertise are mapped for encouraging the participation of babies and young children. Enhancing E.4 A development plan identifies and includes key local partners in engaging babies and young children. Enhancing E.5 Active links are in place with a network of leaders and practitioners who promote, champion and celebrate listening and children’s participation (e.g. a Young Children’s Voices Network). Enhancing E.6 A listening and participation strategy based on Let’s listen values and principles is in development. Embedding E.7 Babies and young children’s perspectives are evident in planning for children and young people, and good practice is resourced and sustained. Embedding E.8 A local area listening and participation strategy which includes early years is fully operational and agreed with all partners, e.g. both early years and participation teams. Embedding E.9 Early years practitioners contribute children’s voices to developing, and reviewing, the strategic plan for active participation of babies, young children and their families, including agreeing objectives, boundaries and benefits. Participation E.10 The Children and Young People’s Plan develops the links between local, regional and national initiatives for the active participation of young children in planning children’s services. Young children’s voices – profiling and planning to enable their participation in children’s services 21
  • 23. Recording the Please enter scores from sections A–E in the table below to work out your total score for each level findings table (emerging to participation). This will provide you with an overall assessment of the listening practice in your setting/service and can be used as a baseline from which to measure future improvement. Within each section there are 4 levels and 10 indicators providing the opportunity to Score Score Score Score Score score a maximum of 100 points. A1 B1 C1 D1 E1 Scores for each section are explained below: A2 B2 C2 D2 E2 Emerging score total = Scores for Emerging, Enhancing A3 B3 C3 D3 E3 and Embedding levels Less than 25 indicates A4 B4 C4 D4 E4 Developing competence A5 B5 C5 D5 E5 25 or more indicates Enhancing score total = Achieved competence A6 B6 C6 D6 E6 A7 B7 C7 D7 E7 Score for Participation level A8 B8 C8 D8 E8 Less than 8 indicates Embedding score total = Developing competence A9 B9 C9 D9 E9 8 or more indicates Achieved competence A10 B10 C10 D10 E10 Participation score total = 22 Let’s listen
  • 24. The Listening Positive Rela tion s hip Wheel B1 B2 s B3 Colour in corresponding segments of the A3 d wheel, based on scores in the Recording hil your findings table, to provide a visual B5 B4 eC record of the development of a listening B6 qu C1 culture in your setting. A6 Uni A2 Ena C4 B7 B8 B9 A5 bl A9 ing Environments C2 C7 A8 B1 0 C5 Leave segment blank if A1 0 C8 A4 A1 A7 the score is 0 C10 C9 0 E9 E1 Colour in half the D 10 C6 C3 segment if the score is 1 D7 E8 E6 D8 E7 D9 Colour in whole E3 D4 g segment if the score is 2 nin 5 E D1 n D5 Pla E4 D6 E2 s& r D2 Le rt ne E1 ar Pa D3 nin g& Dev elopment Young children’s voices – profiling and planning to enable their participation in children’s services 23
  • 25. Overall assessment Refer to your scores on p22 and tick the corresponding boxes below. On the basis of our assessment: We are developing competence in the following level/levels: We have achieved competence in the following level/levels: Emerging Enhancing Embedding Participation Emerging Enhancing Embedding Participation Completed by : …………………………………………………….…………………………………………………….………………………………………… ………….…………………………………………………….…………………………………………………….……………………………………………….. Setting/Service name : ………….…………………………………………………….…………………………………………………….………………………. Date: ………….…………………………………………………….…………………………………………………….……………………………………….... We propose to review our assessment on: ………………………………………………………………………………….…………………………………… Our next steps are: ………….…………………………………………………….…………………………………………………….……………………….…. 24 Let’s listen
  • 26. Further information Young Children’s Voices Network (YCVN) Listening cycle YCVN is a national project promoting listening within the early years. The ‘When are we having candyfloss?’ (McAuliffe 2003) presents the Listening network supports local authorities in developing good practice in listening Cycle, which shows a process of listening to young children which ECU has to young children so that young children’s views may inform policy and highlighted as an effective model to underpin good practice. improve early childhood services. The project is funded by the Department for Children, Schools and Families and run by the Early Childhood Unit, Hear by Right NCB. For more information about the project including training, events and Hear by Right offers tried and tested standards for organisations, across the resources please visit: www.ncb.org.uk/ycvn statutory and voluntary sectors, to map and improve practice and policy on the active involvement of children and young people. For further information Enabling participation of young children in children’s services visit: http://hbr.nya.org.uk/pages/about_hear_right (ECU definition) Young children’s perspectives can inform quality improvement in settings Participation Works at NCB and lead to better outcomes for children. Participation is a process which Participation Works is an online gateway designed to improve the way brings about change. In the context of early years settings this change practitioners, organisations, policy-makers and young people access and can be in young children themselves (their learning and development), in share information about involving children and young people in decision practitioners and the settings they work in (reflective practitioners who adapt making. Participation works have developed a self-assessment tool with aspects of their practice, for example routines or activities), and in local NYA using the Hear by Right participation standards framework which authorities (better perception of the value of children’s perspectives to inform can be used with Let’s listen. Activities, resources and training offered by quality improvement and local policies). Participation Works are available from: www.participationworks.org.uk Early Years Foundation Stage (EYFS) A comprehensive statutory framework which sets the standards for the learning, development and care of children from birth to five. For further information visit: http://nationalstrategies.standards.dcsf.gov.uk/earlyyears Young children’s voices – profiling and planning to enable their participation in children’s services 25
  • 27. Additional resources The following list shows a selection of resources you might find useful in Miller, J (1997) Never Too Young: How young children can take exploring listening to young children. responsibility and make decisions. A handbook for early years workers. London: Save the Children. Clark, A and Moss, P (2001) Listening to Young Children Using the Mosaic Approach. London: NCB. Williams, L (2009) ‘Am I staying for lunch today?’ A consultation project with 3 and 4 year olds Dickins, M, Emerson, S and Gordon-Smith, P (2004) Starting with Choice: to find out about their experience of the Free Entitlement. London: NCB. Inclusive strategies for consulting young children. London: Save the Children. Lancaster, YP and Broadbent, V (2003) Listening to Young Children. Buckingham: Open University Press. YCVN practice development opportunities Lancaster, YP and Kirby, P on behalf of Coram (2010) Listening to Young Let’s Listen - a profiling and planning resource Children, 2nd edition. Open University Press (in press). Building on the listening cycle, Let’s listen provides opportunities for everyone involved with young children to develop their knowledge, skills Listening as a way of life leaflet series (2008/09) London: NCB. and understanding of evidencing, listening and enabling participation. • Why and how we listen to young children • Listening to babies Embedding listening within the Early Years • Listening to young disabled children Further exploration of values and principles takes place in this course. • Are equalities an issue? Finding out what young children think Participants explore their own understanding of listening to young children, • Listening to young children’s views on food to prepare them to support others in developing their understanding and • Supporting parents and carers to listen – a guide for practitioners skills. Participants will explore the links between listening to young children • Developing a listening culture. and creating a broader listening culture as part of quality improvement. Visit www.ncb.org.uk/ycvn for details of these leaflets. McAuliffe, A (2003) ‘When are we having candyfloss?’ Report on a project to investigate consultation with very young children in early years services. London: NCB, funded by the DfES Sure Start Unit. 26 Let’s listen
  • 28. Acknowledgements Listening as a way of life – An Introduction ECU would like to thank everyone who has contributed to the production of This course aims to inspire and enable practitioners to listen to young the Let’s Listen resource and this publication. In particular Dr Cathy Hamer children and involve them in decisions which affect their lives, through who led on developing Let’s Listen with support from Lucy Williams. everyday practice. Thanks to Jake Manning for providing information on Hear by Right, Lisa The Mosaic Approach Brett and Elizabeth Fee for their advice and guidance, Jan Waterhouse The Mosaic approach has been developed as a research tool by Alison who helped with research, Adam Turner from La Moye School, Jersey Clark and Peter Moss and has since been adapted by practitioners and and Barnardo’s Children’s Centres in Dorset for piloting Let’s listen, and researchers in the UK and in other countries. The course is based on Spaces members of the YCVN National network who gave valuable feedback at the to Play : More listening to young children using the Mosaic approach by National YCVN Networking Day in Newcastle, 2009. Alison Clark and Peter Moss and offers a framework for listening to young children about their views and experiences. We would also like to thank Joyce Connor, Y Penny Lancaster and Judy Miller from the YCVN national advisory group and Ann Robinson, Patrice Lawrence and Priya Jugnaugh for their comments and advice. Thanks to Dwynwen Stepien and Mandy Douglas from NCB for enabling this project to happen. For information about Let’s listen and YCVN training, events Photo credits: Jenni Kitchen, PEAL materials and YCVN materials. and resources please contact lwilliams@ncb.org.uk or visit www.ncb.org.uk/ycvn Young children’s voices – profiling and planning to enable their participation in children’s services 27
  • 29. Let’s listen is a profiling and planning resource designed to support all those working with, and for, young children aged birth to five in developing a listening culture within their services. Active and empathetic listening supports babies and young children’s learning and development, strengthens respectful relationships between young children, parents and practitioners, enables children’s rights, and is at the heart of informing the quality of early years provision. ‘Children learn to communicate when their ‘It’s clear that we all need to give communication has a real purpose – when they much more attention to listening to have something to say and someone who really young children, and this simple and listens. Let’s listen shows us how to really value well-thought out guide shows us the voice of the child. It’s a great guide and will just how to do it.’ help improve children’s learning experiences, so Liz Attenborough, Manager, that that they reach their potential.’ Talk to your Baby Jean Gross, The Communications Champion © NCB, 2010