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Specialists on Call Inc (SOC)
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SOC:
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SOC provides specialist physicians on an on-demand basis to US acute care
hospitals and other healthcare facilities via telemedicine technology
Value Proposition
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Hospitals that use SOC services benefit from:
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Reduced cost of obtaining necessary on-call coverage
Dramatically improved quality of care
Reduced cost of care against a fixed reimbursement for care
Improved patient satisfaction
Improved competitive strength
Reduced malpractice litigation risk
SOC is the pioneer in disrupting traditional on-call and on-demand physician relationships with
a solution that is better, faster and cheaper.
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180+ hospital clients in 22 states
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65 experienced attending physicians with US Fellowship training
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> 43,000 consults since 2007; currently north of 1,800 / month
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tPa admin rate: 8.0% average; cx: 3.0%; >1,100 pts in 2011
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patient satisfaction (Press Ganey subset) > 97%
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client satisfaction > 97%
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to client cost coverage less than babysitter (regardless of city)
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Commitment: “no excuses” for telemedicine platforms & quality
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Investment ($28.5 million): no requirement that you accept 2nd best
quality…
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Best-in-class physicians
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Call center (Washington, DC)
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Joint Commission accreditation; HIPAA, HiTech Compliance; FDA compliance; case
and peer review processes
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Embedded and directive clinical protocols and work processes
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Robust mainstream infrastructure; CISCO, In Touch, GE, Microsoft
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Real Investment into Redundancy and Backup
…you can’t build a quality hospital for $1 million....
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Emergency Neurology On-Call
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Psychiatry On-Call/On-Demand & Scheduled Visits
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Hub & Spoke system Development
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Dermatology & Ophthalmology Consultations
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Orthopedics On-Call
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tele-Intensivist / Critical Care Consultations
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tele-NICU support