1. SKYPE 101all you need to know Image 1 Image 2

2. SO WHAT IS SKYPE? “Skype has become popular for features such as instant messaging, file transfer, and free video conferencing” – (Wikipedia,2011) Skype is a software that allows people to make video calls for free over the internet, and can also make calls to both landlines mobile phone for a fee using a cheap rate debit-based user account system.

3. WHAT DO YOU NEED? A computer with access to the internet (the faster the connection, the better) A webcam – either built into your computer or an externally attached webcam A microphone – preferably headset microphone. If not, attached to the computer To be ready to be amazed!!

4. MORE THAN 500 MILLIONS PEOPLE USE

5. FEATURES Video conferencing SMS Voicemail Call forwarding Public chats Business control panel Desktop sharing, and many others. You can also access skype on your mobile phone Image 8

6. GETTING STARTED WITH SKYPE STEP 1 – Downloading Skype Download Skype through www.skype.com Click ‘download’ on the top Down the left side, click the icon ‘download now’ - and the version depending on your computer make (e.g. MAC, windows etc) Following this, click run, install and finish *this may take a few minutes Click ‘download now’ Image 3

7. GETTING STARTED WITH SKYPE STEP 2 – Creating an account A screen (right) will appear once the download is complete Click on ‘Don’t have a Skype name’ Fill in the personal details – includes creating a password and skype name Click ‘ I agree, create account’ Image 4

9. GETTING STARTED WITH SKYPE STEP 5 – Making calls to mobiles To make regular mobile calls will cost, and this fee must be paid by credit card To call landlines and mobiles = 2.3c/min Unlimited calls to anyone = $1.09/month

10. Send this on to anyone else you know who needs assistance on how to start off skype Thankyou for reading, and.. Hh HAPPY SKYPING!

11. REFERENCES Wikipedia http://en.wikipedia.org/wiki/Skype Background Skype information http://voip.about.com/od/voipsoftware/p/whatisskype.htm skype rates http://www.skype.com/intl/en-us/prices/payg-rates/ Skype image 1 http://donaldclarkplanb.blogspot.com/2010/11/skype-learning-7-great-benefits.html

12. REFERENCES t.b.c. Skype image 2 http://www.skype.com Skype image 3 http://video.about.com/voip/How-to-Use-Skype.htm Skype images 4-7 http://www.sony.com.au/support/faq/399803 Skype image 8 http://www.allaboutsymbian.com/news/item/Skype_running_on_Nokia_66880_S60_Handset.php