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Planning a Successful
Flu Vaccination Program

        June 14th, 2011


     Audio Information:
        Dial 866-506-1209
     Access Code: 2651024 #



                              www.affiliatedphysicians.net
Housekeeping Items
       Phones are Muted
       Ask Questions Online
       Questions will be Answered at the
        Conclusion of the Webinar
       Slides will be Distributed by June 16th




www.affiliatedphysicians.net
AGENDA
      About Affiliated Physicians
      Quick Recap of the 2010/11 Flu Season
      Planning for the 2011/12 Season
      Q&A




www.affiliatedphysicians.net
About Affiliated Physicians

           Corporate Healthcare Provider
           Founded in 1982
           Serving Fortune 500 Companies &
            Governmental Agencies
           Corporate HQ: NYC
           Provide On-Site Services Nationally
           National Physician Network (900+)
           Accommodating & Flexible Provider

www.affiliatedphysicians.net
Our Services
       On-Site Seasonal Flu Vaccinations
       On-Site Health Screenings
            Cholesterol; Blood Pressure; BMI; Glucose;
             PFT; Bone Density; More…
       Executive Physical Examinations
       Pre-Employment Examinations
       Drug Screenings
       Travel Immunizations
       Pandemic Flu Antiviral Programs

www.affiliatedphysicians.net
Recap of 2010/11 Flu Season
      Slightly More Severe than a Typical Year

            Less Severe than the Pandemic Flu Year (2009/10),
             but More Severe than the Year Prior (2008/2009)


      Flu Season Peaked in February 2011

      2010/11 Flu Viruses:
            Influenza A H3N2
            High Levels of H1N1
            Influenza B

www.affiliatedphysicians.net
Recap of 2010/11 Flu Season
      2010/11 Vaccine Efficacy
            2,494 Flu Viruses Submitted to the CDC for Antigenic
             Characterization
            99.8% of H1N1 matched Flu Vaccine
            96.8% of H3N2 matched Flu Vaccine
            94% of Influenza B matched Flu Vaccine

      Antiviral Use (Tamiflu):
            99.1% of the H1N1 Strain Were Susceptible
            99.8% of the H3N2 Strain Were Susceptible
            100% of the Influenza B Were Susceptible



www.affiliatedphysicians.net
What to Expect For the 2011/12
              Seasonal Flu Season
      Vaccine Components (Same as 2010)
         Type A: H3N2

         Type A: H1N1

         Influenza Type B



      Still Need to Get a Flu Shot?
         Yes – Immunity Does Not Last

         Slight Variations




www.affiliatedphysicians.net
What to Expect For the 2011/12
                Seasonal Flu Season

      Vaccine Supply
           1 vs. 2 Vaccines (2009)
           Manufacturers can Forecast Demand
           Delivery: Aug 2011




www.affiliatedphysicians.net
Planning for the 2011/12 Season
        Gaining Leadership Buy-In
        Selecting a Corporate Flu Vaccination Vendor
        Achieving High Participation Rates




www.affiliatedphysicians.net
Gaining Leadership Buy-In
      Talk Numbers
                 Up to 44% reduction in physician visits for upper respiratory
                  illnesses in healthy working adults
                 34% reduction in days of illness
                 Up to 45% reduction in lost work days
                 Up to 28% decrease in antibiotic use for flu-associated
                  illnesses
      Stress Increased Productivity

       Bottom Line: There is an ROI to Administer Flu
                            Shots


www.affiliatedphysicians.net
Selecting a Seasonal Flu Shot
                        Vendor
      Your Goals:
            Easy to Administrate
            Easily Accessible to All Employees
            Achieve a High Participation Rate
            Function Smoothly & Efficiently




www.affiliatedphysicians.net
Partnering with a Vendor – A
                       Checklist
        National Capabilities
        Vaccine Supply
        Web-Based Registration Site
        Qualified & Trained Staff
        Single Point of Contact
        Reporting
        Provides Communication & Education
        On-Site Program Management
        Strong Account Management
        Flexibility

www.affiliatedphysicians.net
Vendor Checklist –
                        National Capabilities
      Benefits of a Centralized Program
            Much Less Work for Local Site Coordinators
            Consistent Communication and Education
            Invoicing Options
                 Local or Global Budget
            Company-Wide Reporting
                 Broken Out by Location
      Vouchers
            Smaller Locations; Work-At-Home Employees
            Employees that Missed the Program

www.affiliatedphysicians.net
Vendor Checklist –
                           Vaccine Supply
      Vaccine Shortages: 2004, 2009
            Many Vendors Experienced Shortages
                 Cancelled/Rescheduled Programs
      Relationships with Multiple Manufacturers and
       Distributors




www.affiliatedphysicians.net
Vendor Checklist –
                      Account Management
     Dedicated Account Manager
          Single Point of Contact
          Knows All Aspects of Your Program
          Communicates Directly with Site Coordinators
     Site-Specific Planning
          Space Requirements, Security, Etc.
     Creation of Customized Communication &
      Education
     Online Registration Site Setup & Monitoring

www.affiliatedphysicians.net
Vendor Checklist –
                   Web-Based Registration
     Allow Employees to Schedule Online
     Ensures Efficient Program Operations
          Reduces Wait Times
     Eliminates Scheduling by Local Site
      Coordinators
     Ability to Monitor Participation Rates & Respond
      Accordingly (Staffing Levels, Communications)
          Who Monitors the Site?
     Reporting
     Customizable
     Dependable and Reliable (IT Security; Uptime)
www.affiliatedphysicians.net
Vendor Checklist –
        Qualified, Trained & Professional
                       Staff
      Critical to Program Success
      Regulatory
            Licensed in the State
            Malpractice
            Medical Director’s Standing Orders
      Training Levels
            Client-Specific Training
      Courteous, Friendly
            EE & Site Coordinator Satisfaction Surveys
      Experience in a Corporate Setting

www.affiliatedphysicians.net
Vendor Checklist –
             On-Site Program Management
      Programs where High Numbers of Participants
       are Expected
            Who Manages the Program?
            Single Point of Contact
            Setup and Cleanup
            Patient Flow
            Troubleshooting




www.affiliatedphysicians.net
Selecting a Vendor –
              Communication & Education
       Customizable Communications


  Posters
  E-mail Templates
                               Customizable
  Handouts and Desk-
  Drops
  Intranet Pages




www.affiliatedphysicians.net
Vendor Checklist –
                              Reporting
      Scheduling and Participation Reports
            Total Number of Registered Employees
            Total Number of Kept Appointments
            Total Number of No-Shows
            Total Number of Walk-ins
            Total Participants
            Participant Name
            Participant Identification / Employee ID
            Employee vs. Dependents
            Program Date
            Program Location

www.affiliatedphysicians.net
Vendor Checklist –
                              Flexibility
   No Two Companies are the Same
   No Two Programs are the Same

      Accommodate Multiple Shifts
      Employees and Families
      Accepting Payment On-Site
      Breaking Out Invoices by Location, Date, etc.
      Data Coordination (HRA, Insurance, etc.)
      Ability to Provide Other Wellness Services & Combine
       Programs

www.affiliatedphysicians.net
Achieving Greater Participation
                      Rates
      Participation Rates
            Employer Sponsored Program: 25%-50%
                 Corporate setting, call center, manufacturing facility etc...
            Cost Share Program: 8%-20%
            Employee Pay Program: 5%-10%




www.affiliatedphysicians.net
Achieving Greater Participation
                      Rates
      Employer-Paid vs. Cost-Share

      Smooth & Efficient Program Operations

      Communications & Education
            Quantity
            Quality
            Communicator



www.affiliatedphysicians.net
Affiliated Physicians’ Seasonal Flu
                     Program
      National Provider
      Free, Robust & Customizable Web-Based Registration
       Site
      Qualified, Trained & Professional Staff
      Single Point of Contact
      Robust Reporting
      Free Communication & Education
      On-Site Program Management
      Strong Account Management
      Flexible & Accommodating

      Experts on Influenza
      Corporate Healthcare Experts

www.affiliatedphysicians.net
Q&A
            For more information, please contact
    Affiliated Physicians at (877) 292-5546, ext 115 or
                 info@affiliatedphysicians.net


                                        Presenter:
                               Ari Cukier, SVP Onsite Wellness
                                     Affiliated Physicians
                                        (212) 935-8725
                               acukier@affiliatedphysicians.net



www.affiliatedphysicians.net

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AP_Flu_Planning_ 6_14_11

  • 1. Planning a Successful Flu Vaccination Program June 14th, 2011 Audio Information: Dial 866-506-1209 Access Code: 2651024 # www.affiliatedphysicians.net
  • 2. Housekeeping Items  Phones are Muted  Ask Questions Online  Questions will be Answered at the Conclusion of the Webinar  Slides will be Distributed by June 16th www.affiliatedphysicians.net
  • 3. AGENDA  About Affiliated Physicians  Quick Recap of the 2010/11 Flu Season  Planning for the 2011/12 Season  Q&A www.affiliatedphysicians.net
  • 4. About Affiliated Physicians  Corporate Healthcare Provider  Founded in 1982  Serving Fortune 500 Companies & Governmental Agencies  Corporate HQ: NYC  Provide On-Site Services Nationally  National Physician Network (900+)  Accommodating & Flexible Provider www.affiliatedphysicians.net
  • 5. Our Services  On-Site Seasonal Flu Vaccinations  On-Site Health Screenings  Cholesterol; Blood Pressure; BMI; Glucose; PFT; Bone Density; More…  Executive Physical Examinations  Pre-Employment Examinations  Drug Screenings  Travel Immunizations  Pandemic Flu Antiviral Programs www.affiliatedphysicians.net
  • 6. Recap of 2010/11 Flu Season  Slightly More Severe than a Typical Year  Less Severe than the Pandemic Flu Year (2009/10), but More Severe than the Year Prior (2008/2009)  Flu Season Peaked in February 2011  2010/11 Flu Viruses:  Influenza A H3N2  High Levels of H1N1  Influenza B www.affiliatedphysicians.net
  • 7. Recap of 2010/11 Flu Season  2010/11 Vaccine Efficacy  2,494 Flu Viruses Submitted to the CDC for Antigenic Characterization  99.8% of H1N1 matched Flu Vaccine  96.8% of H3N2 matched Flu Vaccine  94% of Influenza B matched Flu Vaccine  Antiviral Use (Tamiflu):  99.1% of the H1N1 Strain Were Susceptible  99.8% of the H3N2 Strain Were Susceptible  100% of the Influenza B Were Susceptible www.affiliatedphysicians.net
  • 8. What to Expect For the 2011/12 Seasonal Flu Season  Vaccine Components (Same as 2010)  Type A: H3N2  Type A: H1N1  Influenza Type B  Still Need to Get a Flu Shot?  Yes – Immunity Does Not Last  Slight Variations www.affiliatedphysicians.net
  • 9. What to Expect For the 2011/12 Seasonal Flu Season  Vaccine Supply  1 vs. 2 Vaccines (2009)  Manufacturers can Forecast Demand  Delivery: Aug 2011 www.affiliatedphysicians.net
  • 10. Planning for the 2011/12 Season  Gaining Leadership Buy-In  Selecting a Corporate Flu Vaccination Vendor  Achieving High Participation Rates www.affiliatedphysicians.net
  • 11. Gaining Leadership Buy-In  Talk Numbers  Up to 44% reduction in physician visits for upper respiratory illnesses in healthy working adults  34% reduction in days of illness  Up to 45% reduction in lost work days  Up to 28% decrease in antibiotic use for flu-associated illnesses  Stress Increased Productivity Bottom Line: There is an ROI to Administer Flu Shots www.affiliatedphysicians.net
  • 12. Selecting a Seasonal Flu Shot Vendor  Your Goals:  Easy to Administrate  Easily Accessible to All Employees  Achieve a High Participation Rate  Function Smoothly & Efficiently www.affiliatedphysicians.net
  • 13. Partnering with a Vendor – A Checklist  National Capabilities  Vaccine Supply  Web-Based Registration Site  Qualified & Trained Staff  Single Point of Contact  Reporting  Provides Communication & Education  On-Site Program Management  Strong Account Management  Flexibility www.affiliatedphysicians.net
  • 14. Vendor Checklist – National Capabilities  Benefits of a Centralized Program  Much Less Work for Local Site Coordinators  Consistent Communication and Education  Invoicing Options  Local or Global Budget  Company-Wide Reporting  Broken Out by Location  Vouchers  Smaller Locations; Work-At-Home Employees  Employees that Missed the Program www.affiliatedphysicians.net
  • 15. Vendor Checklist – Vaccine Supply  Vaccine Shortages: 2004, 2009  Many Vendors Experienced Shortages  Cancelled/Rescheduled Programs  Relationships with Multiple Manufacturers and Distributors www.affiliatedphysicians.net
  • 16. Vendor Checklist – Account Management  Dedicated Account Manager  Single Point of Contact  Knows All Aspects of Your Program  Communicates Directly with Site Coordinators  Site-Specific Planning  Space Requirements, Security, Etc.  Creation of Customized Communication & Education  Online Registration Site Setup & Monitoring www.affiliatedphysicians.net
  • 17. Vendor Checklist – Web-Based Registration  Allow Employees to Schedule Online  Ensures Efficient Program Operations  Reduces Wait Times  Eliminates Scheduling by Local Site Coordinators  Ability to Monitor Participation Rates & Respond Accordingly (Staffing Levels, Communications)  Who Monitors the Site?  Reporting  Customizable  Dependable and Reliable (IT Security; Uptime) www.affiliatedphysicians.net
  • 18. Vendor Checklist – Qualified, Trained & Professional Staff  Critical to Program Success  Regulatory  Licensed in the State  Malpractice  Medical Director’s Standing Orders  Training Levels  Client-Specific Training  Courteous, Friendly  EE & Site Coordinator Satisfaction Surveys  Experience in a Corporate Setting www.affiliatedphysicians.net
  • 19. Vendor Checklist – On-Site Program Management  Programs where High Numbers of Participants are Expected  Who Manages the Program?  Single Point of Contact  Setup and Cleanup  Patient Flow  Troubleshooting www.affiliatedphysicians.net
  • 20. Selecting a Vendor – Communication & Education  Customizable Communications Posters E-mail Templates Customizable Handouts and Desk- Drops Intranet Pages www.affiliatedphysicians.net
  • 21. Vendor Checklist – Reporting  Scheduling and Participation Reports  Total Number of Registered Employees  Total Number of Kept Appointments  Total Number of No-Shows  Total Number of Walk-ins  Total Participants  Participant Name  Participant Identification / Employee ID  Employee vs. Dependents  Program Date  Program Location www.affiliatedphysicians.net
  • 22. Vendor Checklist – Flexibility No Two Companies are the Same No Two Programs are the Same  Accommodate Multiple Shifts  Employees and Families  Accepting Payment On-Site  Breaking Out Invoices by Location, Date, etc.  Data Coordination (HRA, Insurance, etc.)  Ability to Provide Other Wellness Services & Combine Programs www.affiliatedphysicians.net
  • 23. Achieving Greater Participation Rates  Participation Rates  Employer Sponsored Program: 25%-50%  Corporate setting, call center, manufacturing facility etc...  Cost Share Program: 8%-20%  Employee Pay Program: 5%-10% www.affiliatedphysicians.net
  • 24. Achieving Greater Participation Rates  Employer-Paid vs. Cost-Share  Smooth & Efficient Program Operations  Communications & Education  Quantity  Quality  Communicator www.affiliatedphysicians.net
  • 25. Affiliated Physicians’ Seasonal Flu Program  National Provider  Free, Robust & Customizable Web-Based Registration Site  Qualified, Trained & Professional Staff  Single Point of Contact  Robust Reporting  Free Communication & Education  On-Site Program Management  Strong Account Management  Flexible & Accommodating  Experts on Influenza  Corporate Healthcare Experts www.affiliatedphysicians.net
  • 26. Q&A For more information, please contact Affiliated Physicians at (877) 292-5546, ext 115 or info@affiliatedphysicians.net Presenter: Ari Cukier, SVP Onsite Wellness Affiliated Physicians (212) 935-8725 acukier@affiliatedphysicians.net www.affiliatedphysicians.net