19. Frequency of internet usage has increased across all ages groups, but dramatically for the 55+ category Source: National Statistics – Internet Access Report August 2007
20. UK average monthly hours spent online Source: OfCom 2007 According to OfCom some 16% of over-65s use the web. They surf for 42 hours every month, more than any other age group. Baby Boomers Silver Surfers?
21. What are people doing online overall? Source: National Statistics – Internet Access Report August 2007
22. Average age of users of key websites and brands often higher than expected Well known, established retail brands such as Marks & Spencer and John Lewis are popular with older audiences. Sectors most visited: retail, banking/finance and telecoms.
23.
24. The internet as a communication tool is key usage for this age group
27. 55-64 year olds: 425% increase in use of online banking services between 2001 – 2006 (APACS survey) Source: APACS December 2006 Sandra Quinn, director of communications at APACS, said: “ Our research shows that more and more people are turning to the internet rather than the phone to manage their finances. While younger people continue to make up the majority of online banking users, the greatest proportion of new internet bankers are the over 55s. As a group they have come to embrace the ease and efficiency that online banking offers.”