2. Mission
Set a new standard for customer
support, service and training in the
CBRNE responder community.
Repairs at KD
Support
Center, 40%
Repairs
done over
the
phone, 54%
Information
Calls, 6%
Reduce Downtime Up To 60%
Log of 1917 support calls fielded in 2011
KD Analytical bridges the gap between end
users and the CBRNE technologies they need to
do their jobs. Our maintenance management
solution combines an easy-to-use cloud-based
tracking application, massive CBRNE knowledge
base and training content with live SME
technical support and repair facilities—
delivering high-quality single-point support
across all instrumentation platforms. With
expertise, knowledge and efficiency we
empower the end user, improve readiness,
provide greater accountability and reduce costs.
3. KD at a Glance
Expertise
CBRNE equipment sustainment
and repair services to the U.S.
Federal
Government, state, and local
organizations.
Customized technical and
tactical CBRNE
training, delivered world-wide.
Founded in 2003
Small business
ISO 9001:2008 Certified
Radioactive Materials License
MA Anti
Terrorism
BS Nursing
BS Forensic
Science
MS
Engineering
BS Chemistry
BS Engineering
Critical Infrastructure
Protection
Analytical support services
for both government and
commercial customers.
Experienced Scientific Staff
MS Biology
BS Biology
Other Degree
4. Corporate HQ
Harrisburg, PA
Analytical Support Center
Sacramento, CA
NGB CoMSupCen
Winchester, KY
Technical Support Center
Bluegrass Station, Lexington, KY
National Capital Region
Opening 2014
Fort Bragg Regional Office
Fayetteville, NC
5. Core Capabilities
CBRNE Instrument Sustainment and Support
End User Readiness Training
Critical Infrastructure Protection and Management
Analytical Support
6. CBRNE Equipment Sustainment & Support
Technology
Instrument
Repair
SME
Support
Our Maintenance Management
solution combines innovative
technology with the expertise of
real people to provide responders
with one-stop support for all
instrument platforms.
ReadiTrak™ Instrument Maintenance Manager
24/7 CBRNE SME Technical Support
CBRNE Instrument Repair Facility
7. CBRNE Equipment Sustainment & Support
ReadiTrak™ empowers instrument operators
to complete the majority repairs on-site.
24/7 Cloud-based Application
Massive CBRNE Equipment and Training Knowledgebase
Trouble Ticket Management
Maintenance and Life-cycle Management
Comprehensive accountability reporting
8. CBRNE Equipment Sustainment & Support
24/7 CBRNE Technical Support keeps
equipment in the hands of the end-user.
Single point of contact for all equipment
Focused on end-user operations
Majority of repairs made over the phone
Keep equipment READY
End-users gain better understanding of equipment
9. CBRNE Equipment Sustainment & Support
Expert CBRNE Instrument Repair reduces
downtime and optimizes mission-readiness.
OEM certified repairs
Warranty repair management
Fast Turn-around
Calibration services
10. End-user Readiness Training
Modular, practical courses provide more
application-specific training in less
time, preparing teams for real-world
operations.
Technical Training
Tactical Training
Proficiency Testing
Real-world Exercises
Tabletop Scenarios
11. Critical Infrastructure Management
Assessment, systems
design, development and
sustainment services
deliver effective, reliable
facilities protection.
APPLICATIONS
Facility CBRNE Detection & Protection
Collective Protection
Biosecurity: BSL-2, BSL-3, BSL-4
Anti-terrorism/Force Protection
BENEFITS
Maximize protection effectiveness
and reliability
Minimize the total life cycle cost
Maximize efficiency of incident
response, law enforcement and site
remediation
Minimize potential
casualties, damage, and the spread of
contamination
12. Analytical Support
Instruments, analytical expertise and technical support
help find answers quickly and cost-effectively.
ENVIRONMENTAL SERVICES
Facility Emissions Testing
Contaminated Soil Analysis
Contaminated Water Analysis
INSTRUMENT RENTAL
HAPSITE Portable GC/MS
MicroGC
Handheld Monitors
Laboratory GC
15. Why KD Analytical?
The Sure Path to CBRNE Responder Readiness SM
KD Analytical integrates expertise in CBRNE equipment sustainment and
support, end-user training, critical infrastructure management, and analytical
support with our cloud-based instrument maintenance manager, ReadiTrak™. We
are uniquely positioned to improve end-user readiness, increase efficiency, and
reduce costs for the CBRNE responder community.
One-stop for support, service & training
Vast equipment & training knowledge base
24/7 web and telephone access
Fast repair turnaround time
Nationwide coverage
Full life-cycle management
Experienced scientific staff
Comprehensive accountability reporting
16. Contact
PRESENTED BY
Craig Crume
Craig.crume@kdanalytical.com
(812) 212-0225
24/7 TOLL FREE
1-866-308-7102
WEB
www.kdanalytical.com
www.readitrak.com
CORPORATE OFFICES
4460 Linglestown Road
Harrisburg, PA 17112-9503
TECHNICAL SUPPORT CENTER
5751 Briar Hill Road
Building 28
Lexington, KY 40516-9721
