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Knowledge Transfer Toolkit Program
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Keith De La Rue
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Presented at CPA Congress Vic, 11 Oct 2010.
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Knowledge Transfer Toolkit Program
1.
Knowledge Transfer Toolkit
Program Keith De La Rue AcKnowledge Consulting Monday, 11 October 2010
2.
3.
Developing a toolkit
A knowledge sharing approach
4.
The environment Business
Sales Force Business Customers Product & Marketing Teams Hundreds of Products Hundreds – On the road and desk-based Thousands Specialist Sales KM Team
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Keeping content up
to date Accountability, behaviour and engagement
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Dealing with knowledge
hoarding Tearing down the Ivory Tower
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Using multiple media
Applying Social Media principles
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Thank You! [email_address]
0418 51 7676 Blog: http://acknowledgeconsulting.com/
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