This document provides tips and ideas for using text message marketing for a cleaning service. It discusses the benefits of text marketing such as high open and response rates. It then gives various ideas for text campaigns including using texts for appointment reminders, discounts, and customer surveys. Finally, it discusses best practices like making messages short and relevant as well as points to avoid like sporadic messages or only sending promotions.
2. SMS (Short Message
Service) Text Message
Marketing is the ability to
send “permission-based”
text messages to a group of
people who have opted-in to
your mobile list.
The small, yet powerful, 160
character space is one of the
best marketing tools
available today.
What Is Text Message Marketing?
4. Why Text Message Marketing?
WHY?
Text Messaging
is the Most-Used
Mobile Service
More Than 6
BILLION Mobile
Subscribers
World-wide
Most Mobile
Users Send and
Receive Text
Messages Daily
More Than ½ of
U.S. Mobile
Spending is
LOCAL
Consumers
ALWAYS Have
Their Mobile
Devices with
Them
4.1 Billion Texts
Are Sent Daily in
the U.S Alone
6. High Open Rates
High Response Rates
Reduced Advertising Costs
Benefits of Text Message Marketing
7. Cut Down on Cancellations
Builds Client Loyalty
Can Go Viral
Benefits of Text Message Marketing
8. Ways to Build Your Mobile List
Text to
Join
Email
List
Website
Sign-Up
People Opt-in
Using Your
Keyword and
Short Code
Add a Mobile
Sign-Up
Form to Your
Website
Email Your
Clients List
and Ask Them
to Join Your
Mobile List
9. Social
Media
Sign-Up
Ask Your
Social Media
Followers to
Join Your
Mobile List
Manual
Sign-Up
Newsletter
Sign-Up
Create a
Newsletter on
Cleaning
Topics
Manually
Add New
Clients Who
Agree to
Join
Ways to Build Your Mobile List
10. On Your Vehicle
Flyers
Business Cards
Radio Ads
TV Commercials
Billboards
T-shirts
Posters
Anywhere Else Your
Target Market Will
See Them!
Where to Advertise Your
Short Code and Keyword?
Text 55555 to CLEAN and
Get 10% Off Your Services
11. Text Message Marketing Ideas
For Your Cleaning Service
Idea #1Idea #1 Idea #2Idea #2 Idea #3Idea #3
Use Appointment
Reminders to Cut
Down on
Cancellations
Offer Mobile
Coupons and
Discounts
Send Text
Message Offers on
Slow Days to
Increase Traffic
12. Text Message Marketing
Ideas
For Your Cleaning Service
Idea #4Idea #4 Idea #5Idea #5 Idea #6Idea #6
Send Clients
Helpful Cleaning
Tips from Time
to Time
Alert Clients
About New
Products and
Services
Send Your
Clients Special
Instructions
Before an
Appointment
13. Text Message Marketing
Ideas
For Your Cleaning Service
Idea #7Idea #7 Idea #8Idea #8 Idea #9Idea #9
Implement the
Use of QR Codes
to Direct People
to Your Website,
etc.
Start a
“Frequent
Customer”
Loyalty Program
to Get Repeat
Business
Send
Invoice
Notifications to
Your Clients
14. Text Message Marketing
Ideas
For Your Cleaning Service
Idea #10Idea #10 Idea #11Idea #11 Idea #12Idea #12
Send
“Thank You”
Messages to
Your Clients
Communicate
Efficiently With
Staff Members
Conduct Client
Satisfaction
Surveys and Polls
15. Different Types of Text
Marketing Uses
ConfirmationConfirmation
ReminderReminder CancellationCancellation
Types of Text
Marketing
Uses
16. Different Types of Text
Marketing Campaigns
SaveSave
MoreMore
SpendSpend
MoreMore
PurchasePurchase
MoreMore
Get aGet a
FreebieFreebie
Types of Text
Marketing
Campaigns
18. EXAMPLE
Mrs. Smith, you
have an
appointment
with Cleaning
Service Spot on
January 6th
at
3pm. Please call
555-555-5555 if
you need to
cancel.
ConfirmationConfirmation
19. EXAMPLE
Mr. Jones, it’s
time for your
quarterly
Window
Cleaning. Please
contact
Cleaning
Service Spot at
555-555-5555
to schedule.
ReminderReminder
20. EXAMPLE
Ms. Brown, I am
sorry, but we had
to cancel your
appointment with
Cleaning Service
Spot on Jan 9th
.
Please call us to
reschedule at
555-555-5555
CancellationCancellation
25. Reduce Cancellations
Ability to Fill More Canceled
Appointments
Lowers Lost Revenue
Saves Staff Some Time
Easy - No Software or Technical
Knowledge Required
Benefits of Appointment
Reminders
26. How to Use QR Codes
Create an Instant Mobile
Preview of Your Services
Send Users to Your Photos
and Social Media Sites
Send Mobile Video of You
and Your Staff Giving
Helpful Cleaning Tips
27. How to Use QR Codes
Send Viewers to a
Testimonial from a Satisfied
Customer
Put Your QR Codes on ALL
Marketing Materials
Put QR Codes on Your
Invoices
28. Tell List Subscribers What to
Expect as Soon as They Join
Always Include Your Cleaning
Service’s Name in Your Messages
Make it Easy for Your Customers
to Opt-Out of Your List
Notify Customers of Potential
Text Message Costs
Text Message Marketing
Points to Remember
29. Sending Out Sporadic,
Inconsistent Messages
Sending Out Spam
ONLY Sending Out Promotions
Text Message
Marketing
Mistakes to Avoid
30. THANK YOUTHANK YOU
For Viewing Our Text MessageFor Viewing Our Text Message
Marketing Presentation!Marketing Presentation!
If You Would Like More Information About
Text Message Marketing, Contact Us Today.
SMS Dominator
http://smsdominator.com
Notes de l'éditeur
There Are More Than 6 BILLION Mobile Subscribers (87% of the World Population) Text Messaging is the Most-used Mobile Service It is the King of Mobile Marketing Consumers ALWAYS have their mobile devices with them Most Mobile Users Send and Receive Text Messages Daily