1. You’re Doing It Right!
FACEBOOK for Business
www.feather-stone.com
2. Hello, my name is…..
• Kelly V. Pavlovic
• Owner, Feather & Stone Designs since 1994
• Bachelor of Science, Case Western Reserve Univ.
• Speaker, consultant, writer, voracious reader
• Facebook addict
• Pinterest explorer
• @featherandstone
• @pavpower
3. You will learn how to:
• Take CONTROL of your PRIVACY
• SEPARATE PERSONAL contacts
from business ones using LISTS
• Create a TIMELINE page
• Use the TIMELINE LAYOUT to
TELL YOUR STORY
• FIND your target AUDIENCE
• Plan your MARKETING STRATEGY
• Basic ETIQUETTE & VOCABULARY
• Use best ENGAGEMENT HABITS
4. Say whaaaaa….?!
• A baby was born in • 69% of parents are
Egypt and named “friends” with their
Facebook children on Facebook
5. Learn the Lingo of Facebook
• Vocabulary
Profile – your personal Facebook page; what you post for others to see
Newsfeed – your personal tickertape; how you see what your “friends” are
saying, posting and sharing
Comment – what you and others say about something that is posted
EdgeRank – Facebook’s complex formula for determining who sees what and
for what duration of time
Share – just as it implies, sharing information (posts, photos, etc.) with others
Tag – how you are “mentioned” in posts, photos and comments
Timeline – the new format for all Facebook personal and business pages
App – short for “application”; can be used on Facebook business pages for
specific uses like contact forms, video displays, blog feeds, etc.
Crowdsource – polling your audience for their opinion on a topic
8. Privacy Settings
• Set account privacy
• Set photo privacy
• Three levels of blocking
– Hiding posts from people/pages (a little or a lot)
– Un-friending a person or Un-liking a page
– Blocking a person entirely from your account
• Suggestions for using Lists and Privacy Settings when
traveling and for specific life events
17. What is Timeline?
• A way to tell your story – both personal and business
• Steps to set up your business Timeline
– Cover image
– Profile image
– Description and Info
– Featured Tabs
– Recreate historically significant events
– Pinned Posts
– Highlighted Posts
26. Facebook Etiquette
• Be mindful of what content you are posting – to
whom, what and where (page vs private message)
• Keep professional and personal content separate
• Lock down account & photo privacy – save yourself
and save others
• Select your profile picture with care – use good
judgment; EVERYone can see it; Friends or not
• Language – how do you want to be perceived?
• Don’t use Private Messages as a group
announcement tool – use your timeline for this
27. Facebook Best Practices for Biz
• CURATE content that engages your audience and starts
the conversation (pics, stories, questions)
• CROWDSOURCE– get opinions on new products/services
• BE CREATIVE – be imaginative and inventive in your posts
• BE ORIGINAL between platforms - don’t re-use content
verbatim between social media apps (HootSuite is great
but be careful not to get lazy)
• PIN important events to the top of your page – at least 7
days will get good exposure
• MAKE A PLAN – devise a calendar for what content you
will post and when; stick to it!
28. Your Assignment….
Should you choose to accept it.
• CREATE a LinkedIn account
• COMPLETE as much of your profile
as possible. Don’t worry if it’s not
complete, we’ll work on it.
• BRING your printed or digital resume
• COMPILE a list of people with whom you’d like to connect;
think close, think far, think past, think future
• CONSIDER your competencies, core groups, target
audience and what expertise you are able to share
• DECIDE why you will use LinkedIn – job
search, networking, building credibility are some ideas